Chancellors - Richmond Reviews 

The staff I spoke to was very helpful and understanding.

Just rented my flat via Andrew and the team at Chancellors Richmond - a seamless process and they kept me informed at all stages, all in super quick time. Brilliant, more than happy to recommend.

Sam helped resolve a last minute issue just before the new tenancy started. Without his help there would have been a major disruption to the checking in process and potential claim from the new tenant.

Chancellors keeps in touch and seem to be trying hard to sell my property.
Courteous and helpful providing me with good advice.
Very happy

I am absolutely delighted to have met Marcela during my property search. She is an exceptional communicator, attentive to your needs, and truly listens to what you're looking for. Marcela ensures she provides options that genuinely align with your requirements. Above all, she is a highly trustworthy agent. If you're in the process of purchasing a property, rest assured, you're in very capable hands with her.

Superb effort from Team Richmond in getting a full asking price on my Apartment. Special thanks to Andrew, Jack , Finn & last but not least Sam. Cannot recommend this company enough. Well Done !

Morgan Tong
Was very helpful, after a long time waiting for an issue to be resolved via another colleague, he sorted it immediately upon his arrival at the company.

Miira @ Chancellors Richmond is simply amazing.Whether it was at the beginning of my tenancy with all the paperwork ,in the middle of it or right at the end -when I was getting my deposit back -she has always shown herself to be very professional, fast to respond, attentive and all in all great human being.Definitely recommend.

Seamless from start to finish, an exceptional service. Many thanks to Andrew and the team..

Samuel Hall has been very professional and available throughout the entire process of securing a new place to live. I have never worked with a better agent who always delivered on his word. The entire experience has been wonderful.

Louise was professional and thorough she kept me abreast of developments explaining who was who and how it worked at Teddington Riverside.
She managed me well when I was stressed and kept making me laugh which is invaluable.
She showed me round five flats in total answering all questions.
I definitely recommend Louise.

Helpful, available and efficient, with experienced staff, Andrew Jourdain helped me manage some tricky details, guided me through processes and got things done quickly when required. I felt I benefitted from the assistance and advice of experienced professionals.

Chancellors- Richmond is the best agency to work with in the longer term as their professional and individual approach based on flexibility, understanding, ethics and best interest of the client.
Andrew and his team helped me to find the most suitable tenants for my property and they have done an incredible job all the way through.

Highly recommended agency and a pleasure to work with. I would definitely chose them again over all agencies in Richmond.

Al the staff are great including Jack Wallis. Jack is a very polite young man and the property inspection is carried out in a very professional way.

Chancellors have always been brilliant, they always go above and beyond. A massive shout out to Sam too, from his bubbly hello on the phone to his help when we were locked out our flat-he's a credit to the team!

I have only positive things to say about Chancellors Richmond who have managed my rental property for the past 13 years. Andrew Jourdain and his team are very professional and very responsive to my needs. I have only ever received excellent service and would highly recommend using Chancellors Richmond.

Great experience with Sam being really helpful throughout the process

I do not recommend as a tenant. If something breaks as important as heating and hot water, no action are taken unless told so by the landlord which can take weeks. We stayed a week without hot water or heating which technically should be provided and fixed by law. On top of that, I find the communication very offensive, landlord biased most of the times, and sometimes over accusive to the tenant who's asking for basic needs like hot water or water leak repair.

A very professional estate agent, particularly with regards to the rental side. They respond to queries in an efficient and proactive manner, always ready to go that extra mile to ensure the customer is satisfied.

I recently had the pleasure of working with Chancellors Richmond to let out my apartment, and I must say, the experience was exceptional. From start to finish, the entire team, including Andrew, Louise, Miira, Jack, and Finlay, displayed the utmost professionalism and dedication to their work.
Right from our initial consultation, I was impressed by their knowledge of the local market and their understanding of my specific requirements. Throughout the process, they kept me informed at every step, providing valuable insights and guidance to ensure a smooth and successful letting experience.

Thanks to their efforts, they were able to find the perfect tenant for my home in a remarkably short amount of time. Their attention to detail and proactive approach truly made all the difference, and I couldn't be happier with the outcome.

Overall, I can confidently say that I received the best level of service from Chancellors Richmond, and I wholeheartedly recommend them to anyone in need of professional and reliable letting services. Thank you to the entire team for their hard work and dedication!