Chancellors - Richmond Reviews 

Myself and my husband had been searching for a while for the right property and when we rang to view said property we just hit it off !
Polite and goes above and beyond and little bit more , bit cheeky !! which myself and my husband could relate to 😂

Dom is the best out of them all . Will definitely use them again when we pursue another property in a few years time .

I had a good experience dealing with Sam and Jack at Chancellors during the process of renting my property. Jack was always knowledgeable about the properties he showed me, and was not at all pushy, which I appreciated. This was instrumental in me choosing my property. Sam was friendly, high-energy and tenacious while helping me progress through the necessary steps of the rental process. He always gave me plenty of time to talk through issues with him. From what I’ve seen, Chancellors hires good people and allows them to be ‘humans’ rather than sales machines. An infinitely preferable approach to finding your next home.

Highly Recommended Rental Team at Chancellors, Richmond

As a landlord of 20 years I have always had incredible service from the team at Chancellors, led by Director Andrew Jordain. They are always proactive, quick to respond to any questions or concerns I may have and keep me regularly updated. In any tricky situations with tenants, the team go above and beyond to find a solution.

I would highly recommend Chancellors to anyone looking for a reliable and professional rental team.

Andrew and Sam were amazing - professional, attentive, and went the extra mile to make everything smooth. Highly recommend!

Sam and his colleagues at Chancellors Richmond were extremely helpful during our search for a rental property. Responsive, flexible, and communicate clearly, what more could you ask for? Highly recommend. 👍

Alysha is quick to reply and very helpful when I have needed help.

Thank you!

Thank you to Louise Dabbagh for her continued help & sheer professionalism.

Incredible service and speedy action.
I used Andrew and Finlay a year ago to find me a very special flat, which they did so well.
Only for me for me to see my “destination flat” on Richmond Hill in January.
Andrew and Sam secured the flat and had 2 weeks to find a tenant for my old place.
They did that, seemingly effortlessly, but I am sure moved heaven and earth.
Swan like - serene on top, outwardly and paddling feverishly below!
Couldn’t fault Chancellors’s in any way.
Good old fashioned service-using a phone to move quickly and efficiently.
Top notch!

I rented a flat with Chancellors and from the moment i started to look they were amazing, even moving in, they asked how am I doing. At the end of my tenancy, they paid my deposit back swiftly. I would recommend them without hesitation.

Our property manager for our house in Richmond, Barbara M, has been super organised, on top of things and friendly. Has made what normally are some stressful house situations, really easy to deal with. She's the reason for the 5 star review.

will be considering sticking with Chancellors when we move in the future due to this

I have been with Chancellors for over 10 years and initially was impressed with the Property Managent team (a lady called Mary?). However over the last couple of years the service as deteriorated and I wrote to the manager but have had no response.

Over the last few weeks my contact has changed and I have been impressed by Barbara Monterian. She is responsive, conscientious, follows through on actions and issues as they arise and communicates well. Given I live in Devon and my flat is in Kew, I have to rely on Chancellors to manage the maintenance of the flat and to ensure its kept in good order. I hope that Barbara will remain as my primary property management contact and supported by Andrew Jordain and team in the local branch. Thank you..

My Contact with regard to the sale of my property, Marcela Hoxha in Richmond proved reliable, informative and generally well versed in the selling of property in the area covered.
Marcella kept me well informed as the sale developed, until such time as the sale was handed over to the progression dept at the head office.
Even after this handover, she kept me informed of various developments regarding the progression of the sale.
Highly recommended.

Mine was a cash sale. From the off it was clear that the agent was more concerned with driving a deal on behalf of a landlord buyer rather than representing my interests as a seller. I accepted a substantial reduction in price with a quick sale promised, but there were continued efforts to soften me further on price. For some reason I was allocated two negotiators from the same office who didn’t seem to communicate with one another, leading to repetition of details, a situation further complicated as the sale progressed and Head Office got involved.

Marcela from Chancellors dealt with all queries quickly, efficiently and in a professional and patient manner.
All the staff I encountered were helpful and kept me up to date on a regular basis.

The letting team at Chancellors in Richmond, namely Andrew, Sam, Finley, Louise did a great job in finding a tenant for my property so quickly. The entire process was handled seamlessly and I was given regular updates of progress. A very professional and efficient service which exceeded my expectations.

Very good communication with Marcela and at the end of the day she sold our flat which was the main aim . So thank you for working hard & providing very good service

Fantastic experience with both Jack and Miira, had some awful experiences through the process of renting before with other agencies, but both of them made my life easy and understood what was important to me.

I have been a client of Chancellors (specifically the lettings division) for more than a decade and they have always shown incredible professionalism at the highest level. Andrew is a 'one-off' and leads a remarkable team. Andrew and the team have helped and supported me throughout the past 10 years and I have no hesitation in recommending them if you are looking for an agency.

Marcela Hoxha is a fantastic estate agent. Right from the first viewing on the property she recommended to completion. Marcela is polite and friendly and got the job done in record time.