Chancellors - Slough Reviews 

962
TrustScore 4.5 out of 5

4.7

92 High Street, SL1 1EL Slough, GB


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Rated 5 out of 5 stars

The bookings viewing process was quick. We met kashan who viewed the property to us . He was very polite very kind , friendly and professional .what stood out the most his willingness to answer all my... See more

Rated 5 out of 5 stars

We went with Chancellor in Slough , As we were selling our house Klaudia Laczkowska Was very helpful friendly and professional, making everything as stress free and straightforward. She keep us fully... See more

Company replied

Rated 5 out of 5 stars

Kashan Muhammad was a real pleasure to deal with throughout the process. He was professional, approachable, and always kept me updated, which made everything feel much less stressful. You can tell he... See more

Company replied

Rated 5 out of 5 stars

Rakesh Jethwa was brilliant. He kept us infomred about the progress of our sale on a weekly basis and was more than happy to answer any questions we had. Rakesh is customer focussed and even answered... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

962 reviews

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4.7

All reviews

(962)

1,564 reviews in the last 12 months

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Rated 5 out of 5 stars

Chancellors

When we were looking for flats, trying to get in touch with Chancellors in Slough was nearly impossible. The phone lines would never connect, and emails would not always be responded to.

After we pushed and pushed, we finally got our flat.

With dealing with Slough Lettings Team, I had very low expectations of Chancellors as a whole, but I am happy to have changed my mind.

Dealing with Southeast Property Management team member Dana, has been a delight. She is always very quick to respond to emails when we have issues with our flat, and gets things resolved quickly.

She is a very valuable member to the Chancellors team!

January 5, 2024
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Reply from Chancellors - Slough

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Dana is by far the best Property…

Dana is by far the best Property Manager we have ever had. Friendly, efficient and makes letting out our property really easy.

December 7, 2023
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Reply from Chancellors - Slough

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Highly recommend Dana and Tyler from…

Highly recommend Dana and Tyler from Chancellors - they went over and above to spend hours fixing a tenancy issue for me, great service very grateful thank you!!

November 10, 2023
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Reply from Chancellors - Slough

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Friendly staff

Friendly staff. Got viewing for my property before listing.

November 1, 2023
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Reply from Chancellors - Slough

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Great Service

Great Service. Sold my property quickly as they said they would. Highly recommend George.

October 30, 2023
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Reply from Chancellors - Slough

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

I recently purchased a flat through…

I recently purchased a flat through Chancellors. Both George and Savannah have been really helpful and supportive during the process. Always very polite and responsive. Even after the purchase, George has been in contact to check how is my new place. I had a good experience.

October 27, 2023
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Reply from Chancellors - Slough

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

George in Slough Branch is an extra…

George in Slough Branch is an extra special person. His dealings through the process have been exceptional.

October 25, 2023
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Reply from Chancellors - Slough

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

This company is doing a great job…

This company is doing a great job especially maya is soo concerned she helped me alot and she was following up on everything and making sure everything was okay.

October 17, 2023
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Reply from Chancellors - Slough

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

Rated 5 out of 5 stars

Recommended

Ellee, the agent who showed me around the available properties, was knowledgable and gave honest information and input that was very helpful. Friendly, approachable, and happy to give recommendations and answer any questions about the apartments and area.

September 28, 2023
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Reply from Chancellors - Slough

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

Rated 4 out of 5 stars

Person who shows the property was very…

Person who shows the property was very helpful and kind

October 6, 2023
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Reply from Chancellors - Slough

Thank you for leaving us this great review, It would mean a lot to the Slough team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

Rated 5 out of 5 stars

She’s very nice and supportive

The estate agent Ellee Gutteridge was very helpful.

October 5, 2023
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Reply from Chancellors - Slough

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, Ellee was able to walk us through the property very well with a good understanding of our needs and answering all our key questions.

October 2, 2023
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Reply from Chancellors - Slough

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Good communication

Very professional

October 1, 2023
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Reply from Chancellors - Slough

Thank you Gurgeetu for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Helpful / informative

Ellie was really helpful with the viewing and very was informative on the property details when giving an offer. I would recommend her to other customers!

September 30, 2023
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Reply from Chancellors - Slough

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 1 out of 5 stars

Extremely Disappointed with Agent Maya's Lack of Communication

I recently had the unfortunate experience of working with Chancellor's agent, Maya, and I must say it was a deeply frustrating and disappointing process. From start to finish, Maya's lack of communication and responsiveness caused significant delays and left me feeling completely in the dark about the progress of our transaction.

First and foremost, Maya consistently failed to pick up phone calls. It was nearly impossible to reach her by phone, and when I did manage to get through, she seemed disinterested and rushed. It's incredibly frustrating to entrust a significant financial transaction to an agent who cannot be bothered to answer or return calls promptly.

Additionally, Maya's lack of updates and responsiveness was baffling. I sent numerous emails seeking information about the status and more often than not, these emails went unanswered. This lack of communication left me feeling anxious and uncertain about the entire process.

One of the fundamental responsibilities of a real estate agent is to keep their clients informed and provide guidance throughout the process. Unfortunately, Maya failed in this regard, and it felt as though she simply did not care about my concerns or the success of the letting.

September 13, 2023
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Reply from Chancellors - Slough

Thank you for reaching out to us, we are sorry to hear of your current frustration. To enable us to look into the matter and try to resolve these frustrations for you please send an email to directors@chancellors.co.uk. Thank you.

Rated 5 out of 5 stars

It was a great the girl show us…

It was a great the girl show us property she is so nice and understanding. Explain us everything about properly

September 20, 2023
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Reply from Chancellors - Slough

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Incredible Service by Ellee

Chancellor’s Slough is being very helpful in my first property research and I really appreciate help is being provide by the Ellee Gutteridge(Sales Negotiator). She is very thorough with the property viewing and was able to answer all of our questions at the spot.
I will definitely continue my property search with Chancellor’s Slough.
In my opinion Ellee deserves 10 stars. Thank you.

September 17, 2023
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Reply from Chancellors - Slough

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Ellee G

Ellee G - Very helpful and thorough with what she does.

September 13, 2023
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Reply from Chancellors - Slough

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

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