Chancellors - Slough Reviews 

962
TrustScore 4.5 out of 5

4.7

92 High Street, SL1 1EL Slough, GB


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Rated 5 out of 5 stars

The bookings viewing process was quick. We met kashan who viewed the property to us . He was very polite very kind , friendly and professional .what stood out the most his willingness to answer all my... See more

Rated 5 out of 5 stars

We went with Chancellor in Slough , As we were selling our house Klaudia Laczkowska Was very helpful friendly and professional, making everything as stress free and straightforward. She keep us fully... See more

Company replied

Rated 5 out of 5 stars

Kashan Muhammad was a real pleasure to deal with throughout the process. He was professional, approachable, and always kept me updated, which made everything feel much less stressful. You can tell he... See more

Company replied

Rated 5 out of 5 stars

Rakesh Jethwa was brilliant. He kept us infomred about the progress of our sale on a weekly basis and was more than happy to answer any questions we had. Rakesh is customer focussed and even answered... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

962 reviews

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4.7

All reviews

(962)

1,564 reviews in the last 12 months

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Rated 5 out of 5 stars

Simple but effective pranksters!

On first, second, third, or fourth contact, they may appears to be lazy and incompetent. However, beyond this facade lies a practical joke of genius.

The formula?
Deceptively simple!

1. Put a different contact phone number for every accommodation you advertise on the web.
2. No matter which number a prospective customer calls, tell them they have "come through to the wrong department". Offer to pass a message on to the correct department and have this department them back.
3. this is crucial - NEVER CALL THEM BACK.

Optional: the joke can be improved a notch by calling back several weeks after the customer's accommodation search has ended.

The brilliance and subtlety of this joke lies in the unapologetic presentation of this circus as a legitimate and functioning business.

They definitely caught me out a few times. I did eventually turn to a functioning estate agency to help me with my accommodation search, which has ended in success.

However, I wish these merry japesters and their clown management success in their continuing prank endeavours.

July 21, 2023
Unprompted review
Rated 5 out of 5 stars

A big thank you to Chancellors

A big thank you to Chancellors, especialy to Maya Evans, who made house-hunting effortless for me. She guided me through every detail, ensuring a smooth process. Grateful for her expertise and support in finding my dream home!

July 31, 2023
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Reply from Chancellors - Slough

Thank you for leaving us this great review Lydiah, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 1 out of 5 stars

Unprofessional behaviour

Invited Chancellors for a valuation of my flat to rent. They quoted lower income and higher fees than other estate agents and were generally less professional in their approach so I decided to go with another company. When I emailed to inform them they tried to ring me and left a voicemail trying to convince me to change my mind. I phoned them back to explain how unprofessional this was and the phone rang out without even a chance to leave a voicemail- another red flag! Since then they have contacted me on numerous occasions with 'interested clients' despite me asking on multiple occasions (both over the phone and verbally) to remove my contact details from their database. I don't appreciate these under hand tactics and their lack of respect.

July 31, 2023
Unprompted review
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Reply from Chancellors - Slough

Hi Emily, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

Rated 5 out of 5 stars

The staff at Slough were very helpfull…

The staff at Slough were very helpfull in particular Goerge who is efficent polite and a good communicator his staff sanam also helpful . Thankyou and would reccomend this company.

July 25, 2023
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Reply from Chancellors - Slough

Thank you for leaving us this great review Caroline, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

It has been a great pleasure working…

It has been a great pleasure working with Sannah and George. As a first time buyer, it was scary to start looking for a property. They both put me at ease and made the whole process smooth. I would highly recommend Chancellors to anyone looking.

July 24, 2023
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Reply from Chancellors - Slough

Thank you for leaving us this great review Miss Lall, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

George Rai

George Rai - as a branch manager has remained professional throughout my time dealing with the slough branch. He was quick with responding to emails back and fourth between ourselves and the seller. We had a few issues that we came across but he helped guide us and made sure we were looked after. Once the offer was accepted he wasted no time and got things moving very quickly - thanks to him the whole process has been quick and easy from the get go.

July 19, 2023
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Reply from Chancellors - Slough

Thank you for leaving us this great review Mrs Kahlon, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Thank you George...

Friendly and efficient staff from the Slough branch who are always willing to help. A big thank you to George for his perseverance in finding a buyer for my property and always offering help and advise.

July 19, 2023
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Reply from Chancellors - Slough

Thank you for leaving us this great review Mr N.L., we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 1 out of 5 stars

Very bad experience with chancellor I…

Very bad experience with chancellor I was chasing very time no response no call back very very slow not trustable because they don’t have good communication skill very bad experience if you looking good , reliable, trustable agent please don’t choose chancellor you will more stressful mental and physical . I waste my time , energy and money . It’s been 5 month back name George rai she call me back oh god anyway please please don’t choose chancellor agent they are not trustable people .

July 20, 2023
Unprompted review
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Reply from Chancellors - Slough

Hi Subash , thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

Rated 5 out of 5 stars

We were in search of property for rent…

We were in search of property for rent since jun'23 and we could not find one. When we approached chancellors, Maya Evans came forward to support us to find the suitable property as per our requirement. Her support was really appreciable and expect to get the continuous support on this.

July 18, 2023
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Reply from Chancellors - Slough

Thank you for leaving us this great review Mr Subramanian, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Exceptional Customer Service

I have been dealing with George to buy my home and have received fantastic and professional service from him. Sannah Nabi have shown flexibility to accommodate us with the viewing arrangements outside office hours and George nailed the negotiations in a very professional manners.

July 18, 2023
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Reply from Chancellors - Slough

Thank you for leaving us this great review Muzafar, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

George at Chancellors

George at Chancellors was extremely helpful with my purchase, communicative and well informed

July 17, 2023
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Reply from Chancellors - Slough

Thank you for leaving us this great review Mr King, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

George is made for this Market and is…

George is made for this Market and is definitely an asset to Chancellor’s!
He is professional and always seems to be right about the industry! I feel I’m in good hands with him. He is always available to answer any questions and comes back promptly!

July 13, 2023
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Reply from Chancellors - Slough

Thank you for leaving us this great review Dolly, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Excellent Service!

I have recently found tenants for my property and Maya Evans processed and managed whole process as well as communication in an excellent way that both landlord and tenants made happy.

July 13, 2023
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Reply from Chancellors - Slough

Thank you for leaving us this great review Robert, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

George Rai is the man! Forget the rest and go to the Best!

George at Chancellors made our 1st home purchase a dream come true, we saw the property online and enquired. George got back in touch right away and bent over backwards to accommodate a last minute booking even that being a late afternoon/evening one. Once we made the offer he was very good at communicating with us and keeping us up to date as he knew we were very excited. Never been a time where we have not been able to get through to him or he has not come back to us. I have tried to enquire about other properties with other agents and honestly George was by far the best, he is a credit to Chancellors and I hope his hard work goes recognized. Will definitely recommend his services to all and use again in the future when we move to a bigger place.

July 13, 2023
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Reply from Chancellors - Slough

Thank you for leaving us this great review Ali, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 4 out of 5 stars

It was a good experience

It was a good experience, she asked me all questionnaires and given the details very clear about the property.

July 13, 2023
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Reply from Chancellors - Slough

Thank you for leaving us this great review Mr Appireddy, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

First class service all the way

Would highly recommend Chancellors, George and his team could not do enough for us, keeping us updated all the way through. Will be using them again and highly recommend them.

July 12, 2023
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Reply from Chancellors - Slough

Thank you for leaving us this great review Vivien, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

It was good for me when i contact…

It was good for me when i contact Chancellors. Appointments are getting and Slough branch was very co-operative.

July 10, 2023
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Reply from Chancellors - Slough

Thank you for leaving us this great review Binoj, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

The agent is very professional and had…

The agent is very professional and had positive attitude to sell, she informed very briefly the features and prospect of the property.
She posses and excellent an professional selling skills

June 14, 2023
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Reply from Chancellors - Slough

Thank you for leaving us this great review Mazhar, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Excellent service 👏🏾

I really appreciate the help I recieved from Maya and Saqib today at the Slough branch. I was able to view a property and start the application process hassle free. I also appreciate the time and assistance I was given in filling out the application. They have really helped in making this a smooth easy process. Greatly appreciated

June 14, 2023
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Reply from Chancellors - Slough

Thank you for leaving us this great review Paul, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Very nice company

Very nice company. They are very helpful and they make sure you going to be satisfy with your requirement. Sannah was showing us the property which we like and she show us around very well. She asked some question which very very useful and she really there for us. The agent George on the phone was very helpful as well. Hopefully the sale will be smooth with all the requirement.

June 14, 2023
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Reply from Chancellors - Slough

Thank you for leaving us this great review Katalin, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

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