Would like to thanks the team at chancelers st johns wood for getting the sale completed on our apartment in St johns wood. Dean and Luigi have been great in keeping us updated during viewings and... See more
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Would like to thanks the team at chancelers st johns wood for getting the sale completed on our apartment in St johns wood. Dean and Luigi have been great in keeping us updated during viewings and... See more
Company replied
Chancellors St Johns Wood Office was very professional, knowledgeable of market and extremely responsive to my needs. Many thanks to Dean and Lauren for their dedication and hard work. They are people... See more
Company replied
Ella was extremely kind and patient, and also agreed to move our view to meet our needs. She was also very professional and at the end of our first view, she showed us also another flat even if we gav... See more
Company replied
Extremely helpful and professional. Could not recommend Dean Whitley , Group Sales Head, more highly. A pleasure to work with him. He achieved more than we could have hoped for my mother’s flat in th... See more
Company replied
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
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88 St John's Wood High St, NW8 7SH, London, United Kingdom
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Chancellors provided us with a professional and friendly service, with an efficient set up of the e-marketing brochure (including photography, access to all the property platforms, weekly stats update, regular follow up communication with head office and agents post viewings, and special thanks to Sacha for going above and beyond to set up viewing at short notice and late at night with client that eventually lead to offer being accepted. Thanks, JB
As buyers we found that Sacha, the agent for the sellers in this transaction, was constructive, helpful and professional moving the process forward . Thank you!
I cannot recommend Chancellors of St Johns Wood highly enough! From my first meeting with Dean Whitley to finally getting to exchange after a lengthy legal process they have been exemplary in every respect. I dealt mainly with Sacha Freeman who as well as being extremely helpful and friendly was totally professional in all his dealings with me which gave me real confidence from start to finish, a very well deserved thanks so much to Sacha and Dean for all you have done!
Emma was extremely helpful and went the extra mile to ensure that I was re-assured my concerns will be resolved.

Reply from Chancellors - St Johns Wood
Ian has been very helpful in finding us a flat and is one of the few brokers who after knowing what we were after continued to follow up.

Reply from Chancellors - St Johns Wood
Swift reply★
Light fitting was cracked and drying machine was not working.
Once I let Emma know about this and ask her to repair, she swiftly responsed.
Repairmen came within a day from her notification.

Reply from Chancellors - St Johns Wood
Miles was very responsive and gave us some good tips for putting in an offer to the landlord. Would recommend!

Reply from Chancellors - St Johns Wood
Received excellent and efficient service from thus branch
Regular call ups and updates
Would recommend thus branch to anyone

Reply from Chancellors - St Johns Wood
Outstanding service from all team members, especially Sacha Freeman, we have been kept informed all the way through the sales process and we would not hesitate to recommend Chancellors to anyone thinking of selling their property.
Ian was very approachable and I would recommend him highly for the professional and friendly service.

Reply from Chancellors - St Johns Wood
Sacha Freeman of Chancellors has been extremely professional and very helpful in our search. His knowledge of the local area is very strong and he is always fast and responsive in dealings. Our property search wouldn't have been a success without him.

Reply from Chancellors - St Johns Wood
Very happy with the service that Ian of St John’s Wood has offered to us.
We are happy to give him a 5 star rating
Mr Mrs Karimjee

Reply from Chancellors - St Johns Wood
Working with Miles and Chancellors has been incredible. They have been so responsive, helpful, and compassionate. I highly recommend them both, and I so appreciate how professional and thorough Miles has been throughout the process.

Reply from Chancellors - St Johns Wood
I worked almost exclusively with Dean Whitley at Chancellors in St. John's Wood.
Dean was always available, responsive, informative and knowledgeable.
He is a true professional and an old school gentleman.
I can recommend him without reservation for property related issues in the St. John's Wood and surrounding areas.

Reply from Chancellors - St Johns Wood
Excellent help from Dean of the St Johns Wood office from start to finish. Many thanks to Sacha too for being so helpful. Happy to recommend Chancellors St johns Wood Estate agents for professional and courteous help for flat sales/ purchases.

Reply from Chancellors - St Johns Wood
Amazing service by Miles who was dedicated to helping me find the ideal flat as well as being completely transparent throughout the entire process.

Reply from Chancellors - St Johns Wood
Miles is amazing, always eager to help and proactive.

Reply from Chancellors - St Johns Wood
We are extremely happy to have chosen Chancellors to place our property in the market, they are transparent, realistic with the market condition and extremely professional, they have the right approach and delivered what was promised! Also, we have had the luck to being looked after by such an expert (in SJW area), polite, knowledgeable person like Mr. Dean Whitley, he is absolutely brilliant, we couldn't recommend their services enough.

Reply from Chancellors - St Johns Wood
Great Service from Sacha, who went that extra mile to help us.
Can highly recommend this branch.

Reply from Chancellors - St Johns Wood
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