Chancellors - Summertown Reviews 

Jack provided an extremely efficient and courteous service. He was prompt in dealing with queries. I Would recommend Chancellors to any one seeking help with property in the Oxford area. Emma G

Having missed our first phone call from Chancellors, it did take 2 more days of calling to get back in contact with them; however, once we had established a line of communication, our agent Jack Knight has been a stellar help. He has kept us very tightly in the loop of our house hunt, calling us at least once a day with even the smallest updates which made the whole process feel swift and comfortable. Even as we move on to the final stages of organising our tenancy, there is a real sense of security in knowing we have Jack on our side!

Michael and Toby

The agency helped me with my search and the staff were polite and helpful with enquiries and quite professional.

Adam McBrien MARLA was very helpful in answering to all my questions and did a great job; I have been looking since months for a property and he managed to help within 48h.

Fantastic back and forth between customer and estate agent. Jack Knight was available at seemingly all hours of the day, able to give constructive help, and quick responses in order to streamline the experience of finding and sorting out a place to rent. After dealing with many estate agents, the effort and attention to detail shown so far here was above and beyond.

Our dealings with Chancellors in Summertown have been excellent. We could not have found a more courteous, pleasant, efficient and helpful person to negotiate with than Ben Lewington, especially in our somewhat complex circumstances. Thank you, Ben.

Lovely guy, did an excellent job.

Thank you very much for the wonderful job.

Excellent experience with Amy at Chancellors Summertown. Proactive, incredibly responsive, super friendly and helpful.

This time is the first moving we have ever moved in the UK. We have no idea how to move and moving in the UK is so difficult foe me as a foreigner. We found the property on rightmove website and asked Chancellors to view it. First, Ms Amy let us view it. She was really friendly and kind and Mr Eoin coworked with her and handled the rest of proceeding. As I said, I was somehow nervous and I asked so many questions to them. Both of them was so patient and replied to every questionI had asked. And Mr Eoin is very trustworthy and Ms Amy is also reliable. I am very content with them as well as their services.
I am very content

Clearly explain the requirement to me with detail follow up.

I have to edit my review.
Everything was perfect until we moved in.
▪make sure you have a break clause in your contract, otherwise the agency protects the landlors, not tenants, even if the property is unfit for human habitation (mould in every room) and the agency failed it's obligations.
▪ we found out a massive mould growing behind the bedroom wardrobes (+ under kitchen and bathroom sinks and under living room wallpaper)
▪️The property was not cleaned to the professional standard (including spider webs in the windows and stains on the floor) which was the term in our tenancy agreement.
▪ Kitchen appliances were not working (including hanging wires behind the oven that made electrical sparks and - as the contractor said - were dangerous)
▪ Unprofessional and chaotic: after 3 weeks of emailing and calling every day we still don't have garage keys and apartment repairs are still not finished making us unable to unpack and use the whole property (which while paying nearly £1000 a month feels like a joke).
▪ to sum up they were great until we signed the contract. Now we have to remind them for more than few weeks to repair things that they have missed during property inspection.

// This is the first time when we are renting a property through the agency. Eoin was kind and explained every step to us. He was polite, professional and always provided all information promptly.

Eoin is absolutely amazing! From arranging viewing and helping me to get my application done, he is always so professional, nice and patient.

Great service thank you!

I worked with Eoin and Amy. They were very easy to communicate with, very helpful, very efficient, and professional. I recommend them and Chancellors Summertown to others who are looking for a flat in Oxford.

Clear communication and fast response
this is my second time to rent a property through Eoin and i will be happy to have my next rental or buying deal with him
rgrds
a

We are very happy with the service provided by the Summertown branch of Chancellors. At all times we felt that they were very friendly, competent, informative, knowledgeable and very helpful with advice. We can only recommend their service.

I have received excellent service from Chancellors, the marketing has been great and I have been kept up to date over the phone and each step recorded with emails which I found really helpful.

Ben Lewington and Fazana Akram have both been professional, through and informative, I look forward to seeing how the sale progresses and would highly recommend Chancellors.