Chancellors - Summertown Reviews 

402
TrustScore 4.5 out of 5

4.7

255 Banbury Road, OX2 7HN Oxford, GB


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Rated 5 out of 5 stars

I've found my experience with Chancellors extremely satisfying. They've been very responsive and have kept me up to date every step of the way. They were very polite and professional and were hap... See more

Company replied

Rated 5 out of 5 stars

The team at Chancellors has been incredibly helpful every step of the way. No matter the issue or question, they’re always quick to respond and go out of their way to assist. Truly reliable and easy... See more

Company replied

Rated 5 out of 5 stars

Chris is a fantastic estate agent. As a first time buyer are nerves were all over the place but having someone able to guide and recommend is invaluable. He was always available to talk through and is... See more

Company replied

Rated 5 out of 5 stars

Our experience with Katie Palmer at Chancellors Summertown has been great. We're based overseas and needed to find a rental in Oxford for later this year. Katie's been happy to show my parents around... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 255 Banbury Road, OX2 7HN, Oxford, United Kingdom

  • 01865 516161

4.7

Excellent

TrustScore 4.5 out of 5

402 reviews

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4.7

All reviews

(402)

1,741 reviews in the last 12 months

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Rated 5 out of 5 stars

I cannot praise Sussanah enough for her…

I cannot praise Sussanah enough for her persistence, help and support when dealing with closing my file on tenancy agreement. She tirelessly chased everyone who had to supply references etc so that I can move in on time.

December 3, 2021
Rated 5 out of 5 stars

Thomas Garbutt from Chancellors Headington

Thomas Garbutt from Headington/Summertown branch has been professional throughout our sale. He was always on hand to answer our many questions (!) and helped us to secure the property we wanted within a short space of time. He is still in touch regularly checking that we are ok with how things are progressing. I would definitely recommend using Chancellors and specifically Tom and would have no reservations in using him again

December 2, 2021
Unprompted review
Rated 5 out of 5 stars

Jack Knight from Summertown branch of…

Jack Knight from Summertown branch of Chancellors in Osford is very professional and helpful letting agent. He helped me find and secure a great property within a very short time. Would definitely recommend his services to anyone looking to rent.

November 24, 2021
Rated 5 out of 5 stars

Thank you the Chancellors-Summertown…

Thank you the Chancellors-Summertown branch! We just rented a property with them. I am very pleased with the service I had from the branch. Jack Knight was our main point of contact and he has been particularly very responsive and helpful at all times.

November 5, 2021
Rated 5 out of 5 stars

Jack

Jack, our lettings negotiator was outstanding with his prompt delivery of service and timely communication.
Great job Jack! Keep it up!

November 3, 2021
Rated 5 out of 5 stars

Excellent work by Ian Henry

We were very impressed by the work done by Ian Henry regarding the sale of our flat recently. As soon as he got involved he reviewed the whole sale strategy and implemented changes which resulted in the flat selling in a very short space of time. We are very grateful to him and would recommend his services to others trying to sell properties.
Rowena and Jon Mellor

October 22, 2021
Rated 5 out of 5 stars

Professional and responsive

Chancellors were great when it came to the marketing of my property. The service was smooth and professional. Ian and Farzana were very responsive and are highly recommended.

October 15, 2021
Rated 1 out of 5 stars

Do not use this agency , you will be mugged off!

Horrific lettings agency! Me and my friends have had the worst experience with this company. Five days prior to moving in we were contacted by the agency saying the landlord no longer wanted us to lease the property. This was coincidentally half an hour after I sent the money (deposit and first months rent). It then took an excessive amount of time for the funds to be returned despite how it should not be more difficult than a simple bank transfer. I have lost my job because of how slow this company are and I am trying to emphasise to anyone who is interested in renting a property with chancellors, please do not !!!

October 3, 2021
Unprompted review
Chancellors - Summertown logo

Reply from Chancellors - Summertown

Hi Jordan, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

Rated 5 out of 5 stars

Outstanding Service

Outstanding service from Chancellor’s. Jack Knight was so helpful with everything, and I couldn’t have asked for a smoother application process.

October 2, 2021
Rated 5 out of 5 stars

I dealt with Jack Knight at Chancellors…

I dealt with Jack Knight at Chancellors and he was really helpful and quick in dealing with my inquiry. Moving from some distance away he helped me secure a viewing and subsequently a property in a very short time-frame. Thanks Jack for your help

September 30, 2021
Rated 5 out of 5 stars

I was very impressed by the customer service received by Adam at Chancellors.

I was very impressed by the customer service received by Adam McBrien at Chancellors. He was very knowledgeable on the property and was quick to answer any questions and queries I had regarding the property. When meeting him for the viewing he was very friendly and welcoming. It is without doubt that I recommend contacting Adam when looking for a rental property.

September 22, 2021
Unprompted review
Rated 4 out of 5 stars

House purchase

I have recently bought a house through Chancellors. Through this process, I have mainly dealt with two agents in the sales team. They have generally been prompt in providing me with replies and answers given the workload during the stamp duty holiday. It had been difficult towards the final stages of the purchase given the distance of the previous owners and remaining furniture left in the house. This became the pivotal point of the purchase, and I believe some tactical negotiations happened through the agent to allow us to overcome this final hurdle to purchase the house. My overall experience had been good and I would use Chancellors again in the future.

August 25, 2021
Chancellors - Summertown logo

Reply from Chancellors - Summertown

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Very informative and supportive through…

Very informative and supportive through the process of house selling. Farzana worked extremely hard to market the property for us. I would recommend Chancellors.

August 20, 2021
Chancellors - Summertown logo

Reply from Chancellors - Summertown

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

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