Chancellors - Summertown Reviews 

402
TrustScore 4.5 out of 5

4.7

255 Banbury Road, OX2 7HN Oxford, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I've found my experience with Chancellors extremely satisfying. They've been very responsive and have kept me up to date every step of the way. They were very polite and professional and were hap... See more

Company replied

Rated 5 out of 5 stars

The team at Chancellors has been incredibly helpful every step of the way. No matter the issue or question, they’re always quick to respond and go out of their way to assist. Truly reliable and easy... See more

Company replied

Rated 5 out of 5 stars

Chris is a fantastic estate agent. As a first time buyer are nerves were all over the place but having someone able to guide and recommend is invaluable. He was always available to talk through and is... See more

Company replied

Rated 5 out of 5 stars

Our experience with Katie Palmer at Chancellors Summertown has been great. We're based overseas and needed to find a rental in Oxford for later this year. Katie's been happy to show my parents around... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 255 Banbury Road, OX2 7HN, Oxford, United Kingdom

  • 01865 516161

4.7

Excellent

TrustScore 4.5 out of 5

402 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(402)

1,741 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I'd give 10 stars if I could

I'd give 10 stars if I could! Adam McBrien MARLA is a superb agent, got me a new tenant even before the ad was live. A very professional follow up throughout the process, including recommending me a trustworthy (and very attention to detail) contractor to help me re-decorate the place to a perfect condition within a short time, and leaving my apartment sparkling clean. Emily Harris, Sean Carry MARLA and Lauren Jeffries from the central office have always been sweet and polite, always updated me of the progress and guided me through all the necessary steps. I've had experiences with other letting agents and this team is no doubt the best! Highly recommended !

June 30, 2022
Unprompted review
Rated 5 out of 5 stars

Appreciation: Services from Chancellors

Adam McBrien MARLA from Chancellors was really helpful. He was very responsive to our enquires, responding to our questions and requests in a timely manner. Overall, his services and attitude are excellent. Appreciate his help to come up a deal for me.

May 25, 2022
Rated 5 out of 5 stars

As someone who is new to the rental…

As someone who is new to the rental system I was grateful for the help given by staff at Chancellors but also by Danielle Archer at the Letttings Hub .They both were a great support.
I was helped through the whole process which at first seemed very confusing to someone who finds modern technology daunting.

May 13, 2022
Rated 5 out of 5 stars

Friendliest estate agents in Oxford

I've just started renting with Chancellors - Summertown, so I cannot comment yet on them from the renters' perspective, but thus far my experience looking for a flat has been great with Chancellors ST. The lettings team was super friendly and helpful, going out of their way to help us secure a good flat. I haven't experienced this level of friendliness and smooth communication with any other agencies in Oxford!

May 13, 2022
Rated 5 out of 5 stars

Re: Thomas Garbutt

Re: Thomas Garbutt. I have been impressed by Tom's professional approach to finding a buyer for my house in Wolvercote. He has shown understanding and perception in presenting the best qualities of the house. He has been very well organised and has excellent communication skills - he has a friendly, cheerful manner and also a very good sense of authority (this last point is impressive and reassuring). It has made the whole process (so far) less anxiety provoking and more enjoyable than I imagined.

April 21, 2022
Rated 5 out of 5 stars

Adam is highly recommended

Adam is highly recommended. He is positive, proactive, sensible, and efficient. He has built a good relationship with his clients, which in turn naturally feeds in to the relationship between prospective tenants and landlord.

March 23, 2022
Rated 5 out of 5 stars

Five stars for Vanessa!

Five stars for Vanessa. Extremely helpful. Swift answers to questions. Always did what she said she’d do. A credit to your sales team.

March 18, 2022
Rated 5 out of 5 stars

outstanding service

I was extremely pleased, and impressed, by the level of service provided by Chancellors. Ian Henry took charge, personally, of every stage of the process - from the initial evaluation to the eventual sale. He knows the local market in north Oxford inside-out, he kept in constant contact with updates and advice, and he was able to sell the house promptly for a very good price.

February 22, 2022
Rated 5 out of 5 stars

Very helpful and informative from the…

Very helpful and informative from the outset. Good advice on preparation for photographs and viewings. Very professional, well-organized and convenient viewing schedule. We are very happy with the service we received.

February 9, 2022
Rated 5 out of 5 stars

Kerry Pether

Kerry Pether. senior property manager for Chancellors Summertown, has efficiently overseen management of my property, and has always communicated well with me over any issues that might arise, and got things sorted promptly. Thanks for all the hard work!

February 4, 2022
Rated 5 out of 5 stars

Performance of Jack Knight

The Senior Lettings Negotiator, Jack Knight, has been extremely helpful and efficient in answering my inquiries, providing essential information, contacting the landlord, and facilitating the signing of the agreement. I'm very impressed with, and grateful for, the excellent performance of Jack.

January 6, 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look