Chancellors - Summertown Reviews 

Katie Palmer from Chancellors was really helpful, making the process easy and smooth. The overall experience is really great!

The whole team are proactive, communicate regularly, act with pace, and follow through on all the details. I’ve used them for a number of years. Thanks to Adam and Lauren who were key contacts through the process.

Adam has been a great help in keeping me informed of property options that meet my requirements. I am working on an agreement and he has been in contact regular thru the process to make it as smooth as possible. I hope to come to end of job soon with an agreed let. Thank you Adam

Katie is the most responsible and efficient consultant I have ever seen!

A very professional real estate agent。
Ms. Katie Palmer gave me a lot of professional advice very conscientiously and has the ability to execute! Very good experience! Highly recommended！

Chancellors helped us find the perfect property to rent in just a couple of days. Many thanks for Katie's assistance, prompt response and patience.

I don’t usually like to leave bad reviews but here I think I it’s valid. Avoid this agency if you can, the incompetence is really shocking and so disappointing (I speak as a tenant, but this advice goes to prospective landlords too).

The staff themselves are really nice friendly people, but I think the issue is a lack of communication between offices/staff teams regarding the important details of a tenancy, leading to an absolute stressful mess for the customer (landlord and tenant alike).

In the week coming up to our move-in date, we found out that us and our landlord were given completely conflicting information from multiple staff members regarding our contract from the very beginning. This lead to the landlord having to contact us directly to cut through the misinformation from Chancellors.

Chancellors staff didn’t bother to cross-check that both parties to the contract were on the same page in terms of really important details, such as having guarantors, rent instalment amounts etc. They made a straightforward process incredibly stressful and we felt like absolute fools for giving them our custom.

If you can’t avoid using Chancellors, make sure to get EVERYTHING in writing from them, and make sure you give yourself plenty of time before you need to move/make sure you have backup options, as this agency is so unreliable during the letting process.

Katie has helped us every step of the way with our move into a rental property. She is always reachable and responds quickly.

I’ve dealt with many letting agencies ever since I’ve moved to the UK. Many of which were fine, however, Chancellor’s Summer town was different. I really liked how the letting agent helped us find our best match easily and smoothly. Special thanks to our agent Ms. Katie Plamer!

The Summertown Chancellor team is amazing. Katie was patient and kind, helped me on this journey, I am very pleased and grateful.
I recommend

Katie was very friendly and helpful while organising our new flat.

Katie Palmer has been very patient answering our numerous questions relentlessly and efficiently. Due to her unquestionable experience she is communicating and delivering while staying aware and present throughout.
We are still in the process, yet I am confident that the matter is in safe hands with Katie being in charge.

Efficient and helpful. Katie kept me up to date with progression and answered all questions I had.

Katie was so helpful, easy to communicate with, and helped me secure a letting agreement lightning fast. I really appreciate her help.

Katie Palmer was really helpful in our search for a new property in the area. Renting only for 7 months turned out to be a challenge but she helped us find a nice property in a timely manner. Her service was excellent. Much better than other companies.

Katie from Chancellors is not just super friendly and helpful she is honest and kind . Huge thank you for your help and support! Keep it up!

Katie Palmer has proven to be a very effective agent in her dealings with my wife and me in our search for a rental property in the Summertown area. We have found Katie to be highly professional, well organised, and very responsive. Katie responds to communications - whether by phone or email - in a quick and thorough manner. She exudes a calmness in her no-nonsense approach to property dealings, which has provided us with a great deal of confidence in her. We very much hope to continue to deal with Katie once we successfully secure a rental property in Summertown.

We got a professional service from your lettings manager (Adam McBrien MARLA) to allow us renting a house for our family.

We will contact your agent again if we need to rent or buy a house.