I've found my experience with Chancellors extremely satisfying. They've been very responsive and have kept me up to date every step of the way. They were very polite and professional and were hap... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The team at Chancellors has been incredibly helpful every step of the way. No matter the issue or question, they’re always quick to respond and go out of their way to assist. Truly reliable and easy... See more
Company replied
Chris is a fantastic estate agent. As a first time buyer are nerves were all over the place but having someone able to guide and recommend is invaluable. He was always available to talk through and is... See more
Company replied
Our experience with Katie Palmer at Chancellors Summertown has been great. We're based overseas and needed to find a rental in Oxford for later this year. Katie's been happy to show my parents around... See more
Company replied
Company details
Written by the company
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
Chancellors
Written by the company
- About Us
- One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
- What We Do
- Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
- Our Service to You
- Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment
Contact info
255 Banbury Road, OX2 7HN, Oxford, United Kingdom
- 01865 516161
4.7
Excellent
402 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Katie Palmer made a normally stressful…
Katie Palmer made a normally stressful process flow easily and highly recommend using chancellors for my experience in rental.
March 2, 2023
Reply from Chancellors - Summertown
Thank you for leaving us this great review Rachel, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
Very helpful!
Gabriella Moreira has been wonderful to work with! Very prompt at replying and very helpful/supportive of any issues that have arisen. Highly recommend Chancellors Summertown.
February 28, 2023
Unprompted review
Reply from Chancellors - Summertown
Thank you for leaving us this great review S.Cooper, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5star thank you
February 24, 2023
Reply from Chancellors - Summertown
Thank you for leaving us this great review Brian, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
Excellent service from Katie
Katie was extremely prompt and professional when dealing with my inquiries. I remember asking her several questions about the flat that I was looking to rent and she would patiently and fully reply to all of them.
This, in turn, made me confident enough to put in an offer for the property.
February 7, 2023
Reply from Chancellors - Summertown
Thank you for leaving us this great review G Raccoon, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
It was really easy to find a property…
It was really easy to find a property with chancellors, thank you Katie for all your help
January 13, 2023
Reply from Chancellors - Summertown
Thank you for leaving us this great review Mr Alghusuni, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
Katie was brilliant in assisting us to…
Katie was brilliant in assisting us to find a property quickly
January 24, 2023
Reply from Chancellors - Summertown
Thank you for leaving us this great review Mr Nguyen, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
Helpful and friendly
Helpful and friendly. Katie also accommodated last minute changes. Happy with her help.
January 24, 2023
Reply from Chancellors - Summertown
Thank you for leaving us this great review HG, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
Katie has been helpful and approachable
Katie has been helpful and approachable, answering our queries and guiding us through the process of renting since the first contact when she showed us the apartment until now, one week before the move.
December 20, 2022
Reply from Chancellors - Summertown
Thank you for leaving us this great review Mr Nadanovsky, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
Excellent service
Katie, my agent of Chancellors has provided excellent services throughout my contract, from solving all my problems without any hassle to excellent behavior and courtesy. Very glad my house was managed by them.
January 19, 2023
Reply from Chancellors - Summertown
Thank you for leaving us this great review Derek, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
Great experience
I've found my experience with Chancellors extremely satisfying. They've been very responsive and have kept me up to date every step of the way. They were very polite and professional and were happy to answer and explain any queries I had. Special mention to Katie Palmer who's been great in dealing with my particular requirement.
Thanks
Paul
Propresso.co.uk
January 10, 2023
Reply from Chancellors - Summertown
Thank you for leaving us this great review Paul, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
Adam is dependable and communicative
Adam is dependable and communicative. He is trustworthy broker. We are working with him to close on our property and we like his speed, consistency and follow through. We recommend him to other tenants and investors in the OX1 area and throughout the region.
December 7, 2022
Reply from Chancellors - Summertown
Hi DG & MD, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
Katie was very friendly and helpful
Katie was very friendly and helpful, and helped me close a deal despite a number of small difficulties that arose during the engagement.
November 22, 2022
Reply from Chancellors - Summertown
Hi Mr Ziv, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
Contact with client was very good.
November 11, 2022
Reply from Chancellors - Summertown
Hi Miss Stevenson, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
The Chancellors' agent that helped us…
The Chancellors' agent that helped us with our search for a flat was very efficient, supportive and informative. All our questions were answered and all the issues were explained to us.
October 28, 2022
Reply from Chancellors - Summertown
Thank you for leaving us this great review Ms Marchenko, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
Pleasant experience
Applying for a property through this branch was an overall pleasant experience. The agent Katie Palmer sent me a video viewing soon after I enquired and answered my questions, even though there was a lot of information and the paperwork was a bit confusing, which is perhaps due to my lack of experience. She also quickly arranged a physical viewing for me after the initial acceptance from the landlord, which was very helpful. Her colleague Adam was very helpful during the viewing as well.
November 5, 2022
Reply from Chancellors - Summertown
Thank you for leaving us this great review Kateryna, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
Thank you Katie and all team!
Katie Palmer was really helpful in finding a nice property for me and my kids. I feel grateful for her patience and support during the whole process! It was indeed positive experience!
Thank you, dear Katie and the whole team!
October 15, 2022
Reply from Chancellors - Summertown
Hi Mrs Gaidai, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
Katie has been extremely helpful
Katie has been extremely helpful, polite and caring during the process of renting my new accommodation in Oxford..
Her communications skills has been great
October 19, 2022
Reply from Chancellors - Summertown
Hi Omar, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
Quickly and efficiently found us a…
Quickly and efficiently found us a place to live!
October 25, 2022
Reply from Chancellors - Summertown
Hi Mrs Akhmedova, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
Reply from Chancellors - Summertown
Hi Ms Ariusan, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
Good
Thank you for your kind cooperation and help me to get the house, especially the employee Katie
October 1, 2022
Reply from Chancellors - Summertown
Hi Mr Alamre, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.