I’ve had a really positive experience dealing with Jamie Woodman from my letting agency. She is always professional, friendly, and quick to respond whenever issues come up at the property. She does an... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Tom has been totally professional throughout our dealings. He has been most accommodating with viewings. He has provided us with great advice and is extremely helpful.
Company replied
Many thanks to Jamie Woodman for their help in resolving our maintenance queries since we moved in. They have been very professional and ensured that all issues are dealt with promptly. We truly appre... See more
Company replied
I really enjoyed working with this letting agency. They were the most attentive and swift with responses and getting back to me as soon as possible. Conversations were handled very professional and vi... See more
Company replied
Company details
Written by the company
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
Chancellors
Written by the company
- About Us
- One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
- What We Do
- Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
- Our Service to You
- Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment
Contact info
128 Commercial Road, SN1 5PL, Swindon, United Kingdom
- 01793 374600
4.7
Excellent
766 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thank you very much Bradley.You made…
Thank you very much Bradley.You made things easy to settle down in the new city with family.
Without your help and support it was not easy.You helped us in all prospects including letting the property.
October 17, 2023
Reply from Chancellors - Swindon
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
I am greatful to the Chancellors team
I am greatful to the Chancellors team , I think they are the best . They help you all the way to find the right home for you , always kind and give plenty of information regarding your needs.
I will definitely recomand them for everyone.
If you want profesional team look at the Chancellors .
October 16, 2023
Reply from Chancellors - Swindon
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
All members of staff are so helpful and…
All members of staff are so helpful and go the extra mile to ensure that all requirements are best met to their clients.
Matthew is extremely amazing, he has gone above and beyond with his assistance to us.
His customer service and care is outstanding. It's always a pleasure speaking with him.
We recently had a problem with a maintenance issue, Matthew sorted itout within a few hours preventing any inconvenience or stress.
I have a high expectation and all members of staff especially Matthew exceed that.
They make finding a property stress free and are so helpful and quick with getting all documents completed.
The service is very warm, welcoming and of a very professional level.
October 13, 2023
Reply from Chancellors - Swindon
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
Very helpful and went above and beyond…
Very helpful and went above and beyond to help secure my new property
October 13, 2023
Reply from Chancellors - Swindon
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
Great experience, quick and efficient.
From the moment we spoke to Chancellors their service has been great. Alice has been quick, efficient and was able to work around our difficult work schedule. Alice was super friendly yet professional. During our viewing Alice was supportive and knowledgeable about the house, offered great advice and informed us of next steps.
October 12, 2023
Reply from Chancellors - Swindon
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
Bradley gave a great detailed viewing
Bradley gave a great detailed viewing. He was quick to respond and very professional. Next time I am looking for a rental I will definitely contact him first.
October 12, 2023
Reply from Chancellors - Swindon
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams
Sam gets the job done!
Myself and my husband viewed a number of houses. Our experience was the best with Samuel at Chancellors he was professional and personable. His communication was fast and accurate. He returned calls and left messages. He made himself available for viewings at short notice and provided amble information on the property, answering all questions. If we had a house to see we would be using Samuel Pugh.
August 16, 2023
Reply from Chancellors - Swindon
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams
Matthew was simply amazing and…
Matthew was simply amazing and reassuring of the great value the property offers.
October 7, 2023
Reply from Chancellors - Swindon
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
The entire viewing experience was…
The entire viewing experience was exceptionally smooth and well-planned. Matthew coordinated effectively, possessing comprehensive information about the property. Overall, it was a highly positive experience
October 7, 2023
Reply from Chancellors - Swindon
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
Matthew is very nice and explain very…
Matthew is very nice and explain very clear when the viewing the property.
He is very professional.
October 7, 2023
Reply from Chancellors - Swindon
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5 stars!!
5 stars for the fantastic professional care, understanding and commitment from the Chancellors team through every step of our move.
A special thanks to Matthew Wyeth and Bradley Wiskin.
Plus the lettings progression team and other adminstration departments.
Thank you from us as a whole family for all the help.
October 6, 2023
Reply from Chancellors - Swindon
Thank you Lewis for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
Matthew was very helpful and I would…
Matthew was very helpful and I would definitely recommend him
October 4, 2023
Reply from Chancellors - Swindon
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
Reply from Chancellors - Swindon
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
Brad was amazing very helpful and made…
Brad was amazing very helpful and made sure we knew what we was doing and was willing to help us even around our work hours
September 28, 2023
Reply from Chancellors - Swindon
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
I chose Sam from Chancellors Estate…tH
I chose Sam from Chancellors Estate Agents from 3 that I invited to value my property, he was very personable, I felt he really knew the market and gave me a realistic valuation.
I certainly made the right choice .We achieved asking price in just over a week , followed by a smooth transaction with great communication throughout.
September 21, 2023
Reply from Chancellors - Swindon
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
Brilliant Bradley
Bradley is an excellent asset to your company! He utilised your facilities, amazingly by taking down notes of things that I’ve mentioned over the phone. And asked me about them next time we spoke! The whole experience felt very personal to mine and my partners needs and requirements.
Keep it up Bradley and you’ll go far! We’ll be in touch with you 100% next time we need to move. Thank you for your time and effort!
September 13, 2023
Reply from Chancellors - Swindon
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
Response to questions and virtual /…
Response to questions and virtual / video viewing made my experience great.
September 8, 2023
Reply from Chancellors - Swindon
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
Individual was in touch and update me…
Individual was in touch and update me of what my tenant required on time and friendly manner.
August 28, 2023
Reply from Chancellors - Swindon
Thank you for leaving us this great review, It would mean a lot to the Swindon team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks
Reply from Chancellors - Swindon
Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
Allishia and Matthew are perfect team…
Allishia and Matthew are perfect team and they are always ahead in providing updates. Very professional and polite attitude. I highly recommend chancellors as the best estate agents.
August 15, 2023
Reply from Chancellors - Swindon
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.