Chancellors - Swindon Reviews 

766
TrustScore 4.5 out of 5

4.7

128 Commercial Road, SN1 5PL Swindon, GB


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Rated 5 out of 5 stars

I’ve had a really positive experience dealing with Jamie Woodman from my letting agency. She is always professional, friendly, and quick to respond whenever issues come up at the property. She does an... See more

Company replied

Rated 5 out of 5 stars

Tom has been totally professional throughout our dealings. He has been most accommodating with viewings. He has provided us with great advice and is extremely helpful.

Company replied

Rated 5 out of 5 stars

Many thanks to Jamie Woodman for their help in resolving our maintenance queries since we moved in. They have been very professional and ensured that all issues are dealt with promptly. We truly appre... See more

Company replied

Rated 5 out of 5 stars

I really enjoyed working with this letting agency. They were the most attentive and swift with responses and getting back to me as soon as possible. Conversations were handled very professional and vi... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 128 Commercial Road, SN1 5PL, Swindon, United Kingdom

  • 01793 374600

4.7

Excellent

TrustScore 4.5 out of 5

766 reviews

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4.7

All reviews

(766)

1,741 reviews in the last 12 months

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Rated 5 out of 5 stars

Great team

I recently took the assistance from chancellors to find a new rental property in swindon and my experience was very good. The staff is very polite and helpful. Specifically Bradley , He is very polite and always available to help and guide. He helped us a lot to arrange viewing even at short notice. Thanks Bradley for all the help.

August 22, 2023
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Reply from Chancellors - Swindon

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Bradley is an awesome agent

Bradley is an awesome agent! He's very helpful, professional and well organised.

November 11, 2023
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Reply from Chancellors - Swindon

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

Rated 5 out of 5 stars

Amazing estate agents

From viewing the property, placing an offer and being accepted, Bradley and Matthew have been extremely informative, helpful and supportive throughout. I couldn’t recommend Chancellors enough, thank you very much!

November 10, 2023
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Reply from Chancellors - Swindon

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

Rated 5 out of 5 stars

Really great!

November 10, 2023
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Reply from Chancellors - Swindon

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars
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Reply from Chancellors - Swindon

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Matthew was very professional and…

Matthew was very professional and knowledgeable regarding the rental market. He gave an excellent presentation of his company and their services and was a pleasure to deal with.

November 7, 2023
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Reply from Chancellors - Swindon

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Thank you Sam! Excellent service

Thank you ever so much to Sam Pugh at the Swindon Branch for all of your help. My wife and I have struggled to sell our house with many upsets and down over a course of 18 months.

Sam has been absolutely fantastic and a pleasure to have act on our behalf as our selling agent. I would highly recommend him to anyone. Highly professional, accommodating, driven to provide exceptional customer care and above all, personable.

November 6, 2023
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Reply from Chancellors - Swindon

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Amazing service from Tom Bailey

Tom was very friendly, knowledgeable and approachable. He answered all of our questions and queries and is very responsive when contacted. Tom conducted the viewing professionally and took time to get to know
us, amazing service. Thanks Tom.

November 4, 2023
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Reply from Chancellors - Swindon

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Matthew was a great person to view a…

Matthew was a great person to view a property

November 4, 2023
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Reply from Chancellors - Swindon

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Amazin viewing with Matthew

Very informative viewing with Matthew who was very detailed about the area, flat, and answered all questions brilliantly. Very down to earth person too and knew the ins and outs of the area.

November 4, 2023
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Reply from Chancellors - Swindon

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Alice was extremely helpful and offered…

Alice was extremely helpful and offered some very constructive suggestions as we viewed the property. Whilst on hand to answer questions, we also felt able to view in our own time and without interruption. Definitely a 5-star service.

November 1, 2023
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Reply from Chancellors - Swindon

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Bradley Wiskin from the Swindon branch…

Bradley Wiskin from the Swindon branch has been Incredible! Always providing 10/10 service, no problem is too big for him and he has been extremely helpful and friendly throughout our whole journey. He wasn't pushy and very knowledgeable. Will recommend to friends and family and come back in future! Real attribute to the team. Thank you again!

October 27, 2023
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Reply from Chancellors - Swindon

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Soo helpful and patient

October 26, 2023
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Reply from Chancellors - Swindon

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Great service

Regular updates supplied, good feedback process and a consistent stream of interested parties, no slow down in their efforts after the first few weeks which I have experienced with other agents.

October 24, 2023
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Reply from Chancellors - Swindon

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 4 out of 5 stars
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Reply from Chancellors - Swindon

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

This was a lovely home

This was a lovely neat home sadly too small for our needs. Agent was very helpful and friendly

October 23, 2023
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Reply from Chancellors - Swindon

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

Rated 4 out of 5 stars

Consultation with Sam

Consultation with Sam, very professional and friendly , service explained , was given time to answer questions .
Interacted with family members during the visit .

October 20, 2023
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Reply from Chancellors - Swindon

Thank you for leaving us this great review, It would mean a lot to the Swindon team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

Rated 5 out of 5 stars

I dealt with one Drandon who I will…

I dealt with one Drandon who I will describe as proactive and very effective as an estate agent. He offers alternatives and follow up calls to ensure the client is happy.
Great agent, great service

October 20, 2023
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Reply from Chancellors - Swindon

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars
Chancellors - Swindon logo

Reply from Chancellors - Swindon

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars
Chancellors - Swindon logo

Reply from Chancellors - Swindon

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

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