Chancellors - Swindon Reviews 

766
TrustScore 4.5 out of 5

4.7

128 Commercial Road, SN1 5PL Swindon, GB


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Rated 5 out of 5 stars

I’ve had a really positive experience dealing with Jamie Woodman from my letting agency. She is always professional, friendly, and quick to respond whenever issues come up at the property. She does an... See more

Company replied

Rated 5 out of 5 stars

Tom has been totally professional throughout our dealings. He has been most accommodating with viewings. He has provided us with great advice and is extremely helpful.

Company replied

Rated 5 out of 5 stars

Many thanks to Jamie Woodman for their help in resolving our maintenance queries since we moved in. They have been very professional and ensured that all issues are dealt with promptly. We truly appre... See more

Company replied

Rated 5 out of 5 stars

I really enjoyed working with this letting agency. They were the most attentive and swift with responses and getting back to me as soon as possible. Conversations were handled very professional and vi... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 128 Commercial Road, SN1 5PL, Swindon, United Kingdom

  • 01793 374600

4.7

Excellent

TrustScore 4.5 out of 5

766 reviews

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4.7

All reviews

(766)

1,736 reviews in the last 12 months

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Rated 5 out of 5 stars

The viewing experience was great with…

The viewing experience was great with Bradley, he was very informative and clearly knew exactly what he was doing and was very much in his element. Both me and my partner felt comfortable throughout the whole viewing and we were also comfortable to ask any questions we had, which Bradley had the answers to every time!
Highly recommend :)

November 6, 2024
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Reply from Chancellors - Swindon

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Exceeded Expectations

From start to finish, the team at Chancellor's have gone above and beyond to help us obtain a successful sale of our Father's house. They've worked tirelessly and communicated effectively, and when our first buyer pulled out unexpectedly they pulled out all the stops to find us a new buyer within days. Thank you to all the team but especially to Michael & Abbie in the Swindon local office and to Mary in head office.

November 1, 2024
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Reply from Chancellors - Swindon

Thank you Louise for giving our Swindon branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.

Rated 5 out of 5 stars

Always helpful and professional

They were always quick to respond, very helpful, and kept me updated every step of the way. Their team was available whenever I needed assistance, and they were consistently kind and professional. Highly recommend!

October 31, 2024
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Reply from Chancellors - Swindon

Hi Miss, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

I had all the support I needed

I had all the support I needed.

I really felt supported, needed and peace of mind and a special thank you to Bradley . You are a great man

October 29, 2024
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Reply from Chancellors - Swindon

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

I am an Executor in respect of the Will…

I am an Executor in respect of the Will by the owner of 136 Oxford Road Swindon who died in June 2023.
The details had to go through probate which was granted earlier this year.
Prior to grant of probate I contacted 3 estate agents in Swindon and chose Chancellors who were very helpful on our visits to view the property and reach a selling price of £280,000at that time. Of course no sale could be reached except subject to contract and grant of probate. Michael Hughes was very knowledgeable and helpful at this stage.
Over the weeks and noting various offers made, I decided to reduce price to £260,000 and over. Numerous visits were made but no improved offers were received at that time.
We are now in the position of drafting confirmation of sale awaiting some final enquiries.
I was impressed by the regular updates by Chancellors. Michael Hughes was very helpful in reaching our decision both by e-mail and telephone. The final offer plus a few extras were fully acceptable to us.

Regards Joan Chapman

October 22, 2024
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Reply from Chancellors - Swindon

Thank you Joan for giving our Swindon branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.

Rated 5 out of 5 stars

Very good viewing with Bradley and the…

Very good viewing with Bradley and the house was lovely and we want to proceed. Very informative and helpful.

October 14, 2024
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Reply from Chancellors - Swindon

Hi Jo, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Bradley has been very informative

Bradley has been very informative, always responded, put forward properties we may be interested in. Great communication. Best Estate agent we have dealt with in the past few months are finding a rented property.

September 30, 2024
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Reply from Chancellors - Swindon

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Excellent

Excellent
Prompt
Friendly
Professional

September 30, 2024
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Reply from Chancellors - Swindon

Thank you Maxine for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Michael was very professional

Michael was very professional and explained the whole process in detail
And was always available if we had any questions on how the sale was going

September 26, 2024
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Reply from Chancellors - Swindon

Thank you Mr for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Robin answered all our questions and…

Robin answered all our questions and was super helpful and lovely. The viewings are well organised and the process didn’t feel rushed. Really good experience with Chancellors :)

September 6, 2024
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Reply from Chancellors - Swindon

Thank you Miss for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

The approach and courtesy of the sales…

The approach and courtesy of the sales consultant that led the viewing was impressive.
The property was presented in a very neat state making it easier to make a rent decision.

August 24, 2024
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Reply from Chancellors - Swindon

Thank you for this fantastic review!

Rated 5 out of 5 stars

Fantastic!

We've had a wonderfully supportive and proactive experience with Chancellors from the moment we enquired about a property. Super professional, responsive and more than helpful. A special thank you to Matthew, he has been incredible so far!

August 20, 2024
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Reply from Chancellors - Swindon

Thank you Charlotte, for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Great communication

Michael Hughes and his team at chancellors exceeded our expectations in every way. From the initial consultation to the final closing, their professionalism, knowledge, and attention to detail made the entire process smooth and stress free.

August 21, 2024
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Reply from Chancellors - Swindon

Dear Mr. Da Costa,

Thank you for taking the time to write such a positive review of our services. We're thrilled to hear that Michael Hughes and his team were able to exceed your expectations and make the whole process smooth and stress-free. It's always our goal to provide the highest level of professionalism, knowledge, and attention to detail to all of our clients.

We appreciate your business and look forward to continuing to serve you in the future.

Best regards,
Chancellors - Swindon Estate Agents

Rated 4 out of 5 stars

Happy I chose this team to work with

They really managed the sale of my property from signing up with them to the actual sale in a professional manner and kept me updated at every stage.

Highly recommend using Chancellors, especially Mike who was a pleasure to work with.

August 21, 2024
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Reply from Chancellors - Swindon

Thank you AL for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

Rated 5 out of 5 stars

An amazing experience

I had the opportunity of interacting with 4 different staff of the company during my search for a suitable apartment and all of them were amazing. They kept in touch with me throughout the process. Even when I mailed to inform them that I have found an alternative apartment, they were still positive and wished me well.
It is really nice dealing with the staff of the company.

August 21, 2024
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Reply from Chancellors - Swindon

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Robin was great!

Robin was polite, friendly, patient and a pleasure to deal with. He was understanding and provided a welcome human touch, rather than just someone trying to make a deal as quickly as possible. An asset to your company.

August 15, 2024
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Reply from Chancellors - Swindon

Dear Mr. Batson,

Thank you for your kind words and for taking the time to share your positive experience with Robin from Chancellors - Swindon Estate Agents. It is great to hear that he was polite, friendly, patient, and provided a human touch that made your experience more enjoyable.

At Chancellors, we pride ourselves on providing excellent customer service and we are glad to hear

Rated 5 out of 5 stars

Bradley was first class and helped us…

Bradley was first class and helped us secure a rented property which is excellent and managed all aspects of the process very professionally and had all relevant information to hand including superb communication at all times.

August 3, 2024
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Reply from Chancellors - Swindon

Thank you for this fantastic review!

Rated 5 out of 5 stars

Best above the rest

Real estate agents whom I dealt with Robin and Bradley were kind understanding and very helpful which left a great impression on me because before I had been having very bad experiences with other agencies. I felt like all my concerns were heard and reassured by both men which helped massively. I would definitely recommend this agency above all others to my friends and family thanks to the awesome experience I have been having.

August 2, 2024
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Reply from Chancellors - Swindon

Thank you for this fantastic review!

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