Chancellors - Wallingford Reviews 

128
TrustScore 4.5 out of 5

4.7

5 St Martin's St, OX10 0AL Wallingford, GB


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Rated 5 out of 5 stars

Attia was very helpful. Quickly connected me with other colleagues to arrange house viewings and also though ahead to connect me with their mortgage broker.

Company replied

Rated 5 out of 5 stars

We have just sold our through Chancellors and our estate agent Daniel was very friendly and helpful. He was always on hand when we needed any help or information and was a reassuring presence througho... See more

Company replied

Rated 5 out of 5 stars

Alys has been extremely helpful and flexible throughout the entire process of viewings up to a confirmed offer. Despite our concerns that our initial offer on the property would fail, Alys kept u... See more

Company replied

Rated 5 out of 5 stars

From start to finish kept us informed about prospective buyers, and provided feedback. This enabled us to adjust our expectations resulting in a sale. Always polite and helpful.

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 5 St Martin's St, OX10 0AL, Wallingford, United Kingdom

  • 01491 837567

4.7

Excellent

TrustScore 4.5 out of 5

128 reviews

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4.7

All reviews

(128)

1,830 reviews in the last 12 months

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Rated 5 out of 5 stars

Attia was very helpful

Attia was very helpful. Quickly connected me with other colleagues to arrange house viewings and also though ahead to connect me with their mortgage broker.

April 25, 2025
Chancellors - Wallingford logo

Reply from Chancellors - Wallingford

We are so pleased to hear about your positive experience with Attia. It sounds like they went above and beyond to help you find the perfect home. We appreciate your kind words and are proud of our team's commitment to providing exceptional customer service.

Rated 5 out of 5 stars

From start to finish kept us informed…

From start to finish kept us informed about prospective buyers, and provided feedback. This enabled us to adjust our expectations resulting in a sale.
Always polite and helpful.

March 14, 2025
Chancellors - Wallingford logo

Reply from Chancellors - Wallingford

Thank you David for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Alys has been extremely helpful and…

Alys has been extremely helpful and flexible throughout the entire process of viewings up to a confirmed offer.

Despite our concerns that our initial offer on the property would fail, Alys kept us well informed of progress and helped us to remain positive throughout until we were in a position to proceed. Thank you!
Following our offer being accepted, any queries we have raised have been answered immediately and Alys has continued her kind support.

December 5, 2024
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Reply from Chancellors - Wallingford

We're so pleased to hear about your positive experience. It's wonderful to know that you felt supported and informed throughout the process. We appreciate your kind words about our team member and their dedication to providing excellent service.

Rated 1 out of 5 stars

Two chances - failed spectacularly!

This company have had 2 opportunities to sell our property and despite taking their guidance on both occasions and each time marketing it with them for over 4 months, on neither occasion they did not manage to get one single potential buyer through the door. I believe their marketing strategy is all wrong. They just blanket send the details to anyone, without bothering to find out what the person even wants. The feedback we received is that 'it's a lovely property, but just a bit remote' which tells us that the people being marketed to are not looking for this type of property. To have had the opportunity twice, for a total of over 9 months in all, and not get a single viewing says that something is seriously wrong with this company's strategy. Sending emails to say its had hundreds of detailed views online and not one viewing, says it all. The price was set each time as advised, then lowered considerably and still nothing. Avoid this company if you are serious about selling. They haven't got a clue.
One star only for their communications, which were regular but uninformative.

December 1, 2023
Unprompted review
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Reply from Chancellors - Wallingford

Hello Lorraine, your feedback is important to us and we are sorry that you have concerns currently therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.

Rated 5 out of 5 stars

Excellent customer service

Calum's warm welcome when I came into the shop and eagerness to help was impressive - 10/10 for customer service!

November 27, 2023
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Reply from Chancellors - Wallingford

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

Rated 5 out of 5 stars

Sales Manager - Wallingford.

We have found Danial Knight, Sales Manager at Chancellors - Wallingford, to be very helpful in our house search. He has been responsive and communicative, combining both friendliness and professionalism. He is a good listener, and has been pro-active in taking the initiative, searching out suitable properties and then contacting us to arrange viewings.
Mike Fox.

August 7, 2023
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Reply from Chancellors - Wallingford

Thank you for leaving us this great review Mike, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

House sale

We have just sold our through Chancellors and our estate agent Daniel was very friendly and helpful. He was always on hand when we needed any help or information and was a reassuring presence throughout. Thank you Daniel.

March 21, 2023
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Reply from Chancellors - Wallingford

Thank you for leaving us this great review Nicola, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 4 out of 5 stars

Brilliant

Everyone was efficient, approachable and supportive. They made the process of selling the house easy to understand, they were able to show the property to its best advantage visually & verbally.
Therefore when the property went live we had a lot of genuine interest and with guidance we were able to make an informed choice and excepted an offer which was the best for all parties.

January 26, 2023
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Reply from Chancellors - Wallingford

Thank you for leaving us this great review Mrs Harris, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Excellent service for renting our property

Excellent service for renting out our property, no problems at all. Fast, efficient and all gone very well from start to finish.

September 16, 2022
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Reply from Chancellors - Wallingford

Hi Delivery and Order Details - Hiles 8, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Service provided for sale of 75 KENNET CLOSE

I had an offer for my flat within 1 week. The team in Chancellor Estate Agent has been brilliant. William Obrien who is the sales negotiator was very knowlegeable about property market business, polite & helpful & always in regular contact for advice. I would definitely recommend this agent to buyers/sellers of all properties.

June 18, 2022
Rated 5 out of 5 stars

First time investment property

William was able to present a property to me without me feeling any pressure at all. I’m new to buying an investment property and explained that I’m very unsure on what I’m doing. He has taken this on board and explained in great detail how this particular property would and could work in my favour as an investment buyer,I would indeed like to work with William again in the future.

June 17, 2022
Rated 3 out of 5 stars

Ask for william

First off, I must say my personal experience with my William who was in charge of my sale personally. He was beyond exceptional. But when he took time off and I was left without him on hand, it was frustrating. Phone calls left unanswered, messages unreturned, emails ignored. The list goes on. As soon as he returned he rang me straight away and in less than 48 hours had sorted every outstanding issue, and then had sold my house within 3 days above asking price. My 3 stars reflects my overall experience. But William is beyond a 5 star service.

May 31, 2022
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Reply from Chancellors - Wallingford

Hi Thomas, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via caitlin.greaves@chancellors.co.uk with the details? Many thanks.

Rated 5 out of 5 stars

William was very helpful

William was very helpful, polite and friendly - answered all my questions and made me feel like he understood my position as a buyer and how difficult it is! Thank you :)

April 22, 2022

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