Chancellors - Witney Reviews 

701
TrustScore 5 out of 5

4.8

14 Corn Street, OX28 6BL Witney, GB


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Rated 5 out of 5 stars

Ella Carrol has been an absolute breath of fresh air to work with and I highly recommend her. She has listened to everything we might be worried about and been an excellent advocate for our property.... See more

Company replied

Rated 5 out of 5 stars

We’ve had an excellent experience with Hannah at Chancellors yet again. She made sure we were always informed, explained everything clearly, and went above and beyond to keep things moving. It’s rare... See more

Company replied

Rated 5 out of 5 stars

All the colleagues have been extremely helpful whilst helping me find a home to rent. Hannah and Megan have kept me updated throughout every step and varying property’s that may be suitable.The prof... See more

Company replied

Rated 5 out of 5 stars

Jay was polite and responsive to our enquiry. He was down to earth and his authentic self which we appreciated. He clearly had developed a good professional relationship with the vendors. He was ve... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 14 Corn Street, OX28 6BL, Witney, United Kingdom

  • 01993 774551

4.8

Excellent

TrustScore 5 out of 5

701 reviews

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4.8

All reviews

(701)

1,741 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful bungalow in Charney Bassett

Juliette was very professional and easy to talk to . She gave us lots of information about the property and as we are new to the area gave us plenty of information about all the .

June 13, 2025
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Reply from Chancellors - Witney

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Jay - A great viewing agent

Jay was informative, proactive and had a good knowledge of the property. Very personable and would highly recommend!

June 10, 2025
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Reply from Chancellors - Witney

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Viewing with Julietta

Julietta was extremely helpful with our viewings, had all the information we needed about the property and the surrounding areas ready for us. She listened to what was important for us and took time to discuss how this could fit into the properties.

June 10, 2025
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Reply from Chancellors - Witney

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Julietta was brilliant

Julietta was brilliant, very welcoming and knowledgeable about the property we viewed.

June 5, 2025
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Reply from Chancellors - Witney

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Ifeoluwa has been so helpful and has…

Ifeoluwa has been so helpful and has made organising maintenance on the property as efficient as possible. We would trust her to help with these things in the future and are very happy with the service she provided!

May 22, 2025
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Reply from Chancellors - Witney

Thank you for leaving us this great review Sam, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 4 out of 5 stars

Helpful with maintenance issues and more!

Chancellors have always been good at getting in touch with you when things are due such as safety checks and inspections. But Ifeoluwa has helped me significantly with my recent repairs correspondence, I struggle with memory issues but I get gently reminded if I forget to respond to an email or call, she has been patient and happy to help, always being professional, polite and understanding
Thank you for your help!

May 27, 2025
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Reply from Chancellors - Witney

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Supportive staff

In the process of purchasing a property. All staff I have been in contact with have been helpful, specially Jay and Ella.

May 20, 2025
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Reply from Chancellors - Witney

Thank you, Miss Sterio, for your wonderful review! We're thrilled to hear that Jay and Ella have been helpful during your property purchase process. Our team is dedicated to providing excellent service, and your feedback means a lot to us. If you need any further assistance, feel free to reach out. Best of luck with your new home!

Rated 5 out of 5 stars

The estate agent we used was called…

The estate agent we used was called Ella from the Witney branch. Ella is very professional but has a caring attitude to the client and puts you at ease when having to complete paperwork especially seeing as I was a first time buyer, thank you so much.

May 19, 2025
Unprompted review
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Reply from Chancellors - Witney

Thank you, Hannah, for your wonderful review! We're thrilled to hear that Ella provided you with a professional yet caring experience as a first-time buyer. Your comfort during the paperwork process is our priority. Congratulations on your new home, and we wish you all the best!

Rated 5 out of 5 stars

Julietta

Julietta is really knowledgeable and her warm and friendly personality makes it more likely that we would approach Chancellors for our continued house search. You can tell that she takes the time to learn the information about the property which means we can have answers on our initial viewing instead of having to keep waiting on responses from the vendor which is far more efficient than some agents.

May 9, 2025
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Reply from Chancellors - Witney

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Our ideal Chancellors' house tour guide

Julietta was the perfect guide for our viewing of this property. She greeted us with a smile and struck the perfect balance between giving us all the information we needed (but never too much) and answering questions knowledgeably while at the same time giving us the personal space we needed to absorb and explore so that we never felt pressured. We could not have asked for a better and more helpful host. Julietta was also attentive in keeping in touch after our visit, greatly facilitatiung our assessment of this property.

April 11, 2025
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Reply from Chancellors - Witney

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Excellent

Excellent. Thank you chancellors and staff at Witney branch

May 1, 2025
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Reply from Chancellors - Witney

We're so glad to hear you had a positive experience at our Witney branch. We appreciate your kind words about our staff.

Rated 5 out of 5 stars

I particularly like Chancellors because I get to form a relationship with particular staff than then are able to respond sensitively to my needs or requests

I particularly like Chancellors because they are very quick to respond to my calls, and indeed normally come up with new or helpful information. This has not been the case with other estate agents, so it's a refreshing experience for me!

April 15, 2025
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Reply from Chancellors - Witney

Thank you for this great review, we are so pleased that you enjoyed your experience with us. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Very professional

Emma was incredibly professional and articulate during our call to arrange a valuation, and a conformation was sent through promptly. I was very impressed with the service.

April 17, 2025
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Reply from Chancellors - Witney

Thank you Mr Temple for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Chancellors-Witney sold our house and we have used…

We have sold our house and we have used Chancellors in Witney. Everyone in this branch worked very hard to ensure that everything was done correctly and on time. Our estate agents Cameron and Ellie were very helpful and supportive ensuring that everything is running smoothly and well. They have always communicated well with us ensuring that we are always updated with house sales information. We are extremely grateful and happy with their services and we are highly recommend them.

March 27, 2025
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Reply from Chancellors - Witney

Thank you for sharing your positive experience with us. We are delighted to hear that you were so impressed with our team's professionalism and dedication. We strive to provide our clients with the best possible service, and it is rewarding to hear that our efforts were appreciated. We will be sure to share your feedback with the team.

Rated 5 out of 5 stars

Well Done Ella !!

From the onset, i.e. invitation to view a property onwards, we received the most incredible attention and service. Responses and assistance to queries as well as confidence building advise was swiftly given. Sincere thanks to Ella whose friendly professionalism was excellent.

April 7, 2025
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Reply from Chancellors - Witney

Thank you for your kind words. We're thrilled to hear that you had such a positive experience with our team. We strive to provide exceptional service to all our clients and are delighted that Ella's friendly professionalism made such a positive impact.

Rated 5 out of 5 stars

Thanks to Cameron!

Cameron from Chancellors led the way in selling our house in Witney. From the start he was knowledgable about the local market and quickly identified potential buyers. He was energetic in setting up viewings and securing bids. When the chain broke down, Cameron was quickly involved to help reconnect it. Many Thanks!

April 1, 2025
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Reply from Chancellors - Witney

Thank you Steve for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 4 out of 5 stars

Could’ve been better throughout but Ella was great

A mixed transaction with Witney Chancellors. They have provided and delivered a good service however I did struggle sometimes to get call backs and updates.
In a desperate attempt to get over the line before the stamp duty changes it was far too close to the bone for us but managed it just.

We were first time buyers and had no chain so I feel like it shouldn’t have taken 4 months to get over the line.

I do think Ella is a real shining star and always returned calls, emails and worked with us well. Great rapport with her and she stepped in 3-4 weeks before we moved and left me wondering where she’s been for the entire transaction. I do think if she was looking after us from the get go we would’ve been in a lot sooner. Reliable, honest and friendly.
I did trust that Ella would contact me back and I hope she gets the plaudits.

The rest of the team weren’t necessarily unhelpful but I did feel like Ella just took it on proactively and got us where we needed to go!

March 17, 2025
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Reply from Chancellors - Witney

Thank you for taking the time to share your experience with us. We appreciate your feedback and understand your frustration with the length of the transaction. We strive to provide a seamless and efficient service for all our clients, and we're sorry to hear that your experience didn't meet your expectations.

We're glad to hear that you found Ella to be a valuable asset to your transaction. Her dedication and proactive approach are commendable, and we're pleased that she was able to help you navigate the process successfully. We'll share your feedback with the team to ensure we continue to provide excellent service to all our clients.

Rated 5 out of 5 stars

Brilliant!!!

Friendly, efficient, helpful service!

March 26, 2025
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Reply from Chancellors - Witney

Thank you, Mr. Collishaw! We're thrilled to hear you had a friendly and efficient experience with our team. Your satisfaction is our top priority, and we appreciate your kind words. If you need any further assistance, feel free to reach out!

Rated 5 out of 5 stars

Recommend chancellors, witney

Ella has been fantastic during the house search process providing regular updates and checking in on things were going. Would recommend.

March 21, 2025
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Reply from Chancellors - Witney

We're so glad to hear that you had a positive experience with Ella during your house search. We appreciate your kind words and are happy to hear that she provided you with regular updates and checked in on your progress.

Rated 5 out of 5 stars

Liveta is great!

Liveta is timely with her responses, extremely professional and also has a kind touch. She is a real asset to the company and I know when I need to contact her with an issue, it will get sorted!
So far I have been extremely pleased with my experience at Chancellors, thank you!

March 6, 2025
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Reply from Chancellors - Witney

We are so happy to hear about your positive experience with Liveta. It's wonderful to know that she has been so helpful and professional. We appreciate you taking the time to share your feedback.

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