Ella Carrol has been an absolute breath of fresh air to work with and I highly recommend her. She has listened to everything we might be worried about and been an excellent advocate for our property.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We’ve had an excellent experience with Hannah at Chancellors yet again. She made sure we were always informed, explained everything clearly, and went above and beyond to keep things moving. It’s rare... See more
Company replied
All the colleagues have been extremely helpful whilst helping me find a home to rent. Hannah and Megan have kept me updated throughout every step and varying property’s that may be suitable.The prof... See more
Company replied
Jay was polite and responsive to our enquiry. He was down to earth and his authentic self which we appreciated. He clearly had developed a good professional relationship with the vendors. He was ve... See more
Company replied
Company details
Written by the company
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
Chancellors
Written by the company
- About Us
- One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
- What We Do
- Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
- Our Service to You
- Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment
Contact info
14 Corn Street, OX28 6BL, Witney, United Kingdom
- 01993 774551
4.8
Excellent
701 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Team was very proactive and helpful.
October 30, 2024
Reply from Chancellors - Witney
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
Jay was great on the showing
Jay was great on the showing, really informative and very prepared. He was also quick to follow up on our queries.
October 10, 2024
Reply from Chancellors - Witney
Thank you Laura for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
Highly recommended
Aysha has shown us around a few properties now and is incredibly professional, polite and knowledgeable about the properties she is showing. She was able to answer all our questions and had all the relevant information we needed
October 14, 2024
Reply from Chancellors - Witney
Thank you Jess for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
A good service
Our agent was well informed and very personable, helpful and keen to help.
October 4, 2024
Reply from Chancellors - Witney
Thank you Sally for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks
Feedback on House Viewing Experience
Though we have not yet made a decision regarding the purchase, I would like to specifically commend Aisha, who facilitated the viewing.
Aisha was professional, knowledgeable, and attentive throughout the process. She took the time to explain every detail we needed to know about the property, answering all our questions clearly and with patience. What stood out the most was how comfortable and at ease she made us feel. At no point did we feel rushed or pressured into making a decision, which is something we truly value in such an important process.
October 3, 2024
Reply from Chancellors - Witney
Thank you Roxana for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
Aysha Groves
Aysha Groves, of Chancellors Witney showed us around six properties in one day. Aysha was highly professional, smart and very personable. She is a credit to her company. She also showed a good level of care on behalf of the vendors when leaving each property.
Aysha is clearly good at her job and we enjoyed her company for the day. Charles and Angela.
September 30, 2024
Reply from Chancellors - Witney
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
Reply from Chancellors - Witney
Thank you Mr Sizzey for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks
Great Support.
Friendly and attentive team, very efficient. We have received good support and valuable feedback at every stage so far.
September 26, 2024
Reply from Chancellors - Witney
Dear Mr & Mrs Edgell,
Thank you so much for your wonderful review! We're thrilled to hear that you found our team friendly and attentive. Providing efficient support and valuable feedback throughout your journey is our top priority. Your satisfaction means the world to us, and we are here to assist you every step of the way. If you have any further questions or need assistance, please don’t hesitate to reach out.
Best regards,
Chancellors - Witney Estate Agents
Ella at Chancellors Witney made the…
Ella at Chancellors Witney made the whole experience of selling my first property as stress free as possible. She was informative, flexible and approachable. Ella was responsive to my calls and emails, efficient and professional throughout the whole process. I will always use Chancellors in the future now.
September 26, 2024
Reply from Chancellors - Witney
Thank you so much for your glowing review, Miss Stennett! We're thrilled to hear that Ella made your first property selling experience stress-free and enjoyable. Her dedication to providing informative and responsive service is truly a hallmark of our team at Chancellors - Witney. We appreciate your trust in us and look forward to assisting you again in the future.
Excellent service
Spoke to Aysha initially on the phone - very helpful, friendly, professional and efficient. She consequently showed us round the property of interest. We found her service excellent and knowledgeable - and importantly non pushy - good representative of the Company.
September 13, 2024
Reply from Chancellors - Witney
Thank you for your 5-star review! We are delighted to hear that you had a great experience with us and that you were satisfied with the service we provided. If you need any further assistance, please do not hesitate to contact us. We appreciate your feedback!
Ella Carroll was very professional…
Ella Carroll was very professional during the viewing and had obviously done her homework on the property as she was able to answer our questions rather than reply with the usual... "I'll check that and get back to you". Quite refreshing, thank you!
September 20, 2024
Reply from Chancellors - Witney
Thank you, Mr. Freeman, for your fantastic 5-star review! We're thrilled to hear that Ella Carroll provided you with such a professional and informed viewing experience. It’s our goal to ensure our clients receive the best service possible, and we're glad Ella's preparation made a positive impression. Your feedback is greatly appreciated, and we look forward to assisting you further in your property journey. Thank you for choosing Chancellors - Witney Estate Agents!
Megan has been so helpful and…
Megan has been so helpful and responsive throughout our process finding a rental. Great communication and always friendly, would definitely recommend!
September 19, 2024
Reply from Chancellors - Witney
Thank you Belle for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
"We can't recommend Megan highly…
"We can't recommend Megan highly enough! From the very first meeting, she was incredibly professional and knowledgeable. She was always available to answer my questions, provide updates, and offer advice. Megan made the entire process seamless and stress-free. Her friendly demeanour made her a pleasure to work with"
September 19, 2024
Reply from Chancellors - Witney
Thank you so much, Miss Short, for your wonderful review! We're thrilled to hear that Megan provided you with exceptional service. Our team prides itself on professionalism and support, and it's fantastic to know that Megan made your experience seamless and enjoyable. Your recommendation means the world to us, and we look forward to assisting you with any future real estate needs. Best wishes from all of us at Chancellors - Witney Estate Agents!
Thank you Chancellors team
Thank you Chancellors team! My partner and I are delighted with the rental property we have secured.
In a fast paced rental market, we found that Chancellors had more properties to view compared to other estate agents and each team member we dealt with was great, especially Megan; she is very professional and on the ball.
September 10, 2024
Reply from Chancellors - Witney
Dear Oliver Skinner,
Thank you so much for your wonderful 5-star review! We are thrilled to hear that you and your partner are delighted with the rental property you secured through Chancellors - Witney Estate Agents.
Our team strives to provide a diverse selection of properties that cater to various needs, and it’s fantastic to know that our extensive portfolio made a difference in your search. We understand that the rental market can be competitive and fast-paced, so we’re glad you found the variety of options available with us to be advantageous.
We are particularly pleased to hear your kind words about Megan. Our team members are dedicated to delivering professional and attentive service, and it’s always rewarding to receive recognition for their hard work. Megan will be thrilled to know that her efforts made a positive impact on your experience.
Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. We wish you both all the best in your new rental home and hope you enjoy every moment there. If you need any further assistance or have any questions in the future, please don’t hesitate to reach out.
Thank you once again for choosing Chancellors. We look forward to serving you in the future!
Best regards,
The Chancellors Team - Witney Estate Agents
If I could I would give 0 stars
If I could I would give 0 stars. Renting managed property has been nothing but a frustrating experience. Reported issues not resolved. Emails not responded to. Special terms within rental agreement not adhered to. Never ever will I entertain using this company for anything again.
August 30, 2024
Unprompted review
Reply from Chancellors - Witney
Thank you for reaching out to us Unhappy, we are sorry to hear of your current frustration. To enable us to look into the matter and try to resolve these frustrations for you please send an email to directors@chancellors.co.uk. Thank you.
Delisha has brilliant
Delisha has a very passionate attitude to customers. I felt interest and sympathy in her voice. I have been talking to several people in Chancellor and they souned very generic, no interest.
Glad you have this wonderful girl Delisha working for you
August 27, 2024
Reply from Chancellors - Witney
Thank you for this fantastic review!
Excellent service
Excellent service, all staff very knowlegeble friendly and helpful.
August 20, 2024
Reply from Chancellors - Witney
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
Chancellors Estate Agents at Witney…
Chancellors Estate Agents at Witney Oxfordshire have been efficient, speedy ànd transparent. Would I recommend them manage or sell another property, yes yes. they have all been pleasant and helpful. Great work Stephanie on the lettings and Cameron on the sales but all those working in their office have been great
August 4, 2024
Unprompted review
Reply from Chancellors - Witney
Thank you very much, William, for your five-star review of Chancellors Estate Agents in Witney. We greatly appreciate your comments about our team's efficiency, speed, and transparency. We are thrilled to hear that you found Stephanie and Cameron to be pleasant and helpful, as well as the rest of our team. We pride ourselves on providing outstanding customer service and it's wonderful to hear that our efforts have resulted in such a positive experience for you. We look forward to the opportunity to work with you again in the future.
It was very understanding conversation…
It was very understanding conversation from the stating point of selling my house.
I was abroad all the time, but The things going smoothly on my schedule.
I had a nice experience, cooperate with Chancellors.
Thanks!
August 10, 2024
Reply from Chancellors - Witney
Thank you for this fantastic review!
Great experience with Charlie
Our agent- Charlie Bishop was brilliant. Always kept us up to date with information. Always friendly and easy to talk to. Very helpful during this period. Very thankful for him and his help
August 7, 2024
Reply from Chancellors - Witney
Thank you for this fantastic review!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.