Madison is a friendly and efficient communicator who quickly evaluated what type and standard of property I was looking and focussed on providing me options. She quickly understood if a property was n... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Madison is a friendly and efficient communicator who quickly evaluated what type and standard of property I was looking and focussed on providing me options. She quickly understood if a property was n... See more
Company replied
We recently had an offer accepted on a property in Herefordshire that was being sold by Chancellors. Our experience throughout with their team has been excellent. Locally, for the viewings, Lik... See more
Company replied
Madison was very knowledgeable about the property and very friendly in her approach. Unfortunately, that was the only positive experience I had. After that, the follow-up service was extremely terribl... See more
Company replied
Whilst looking for a property to rent Cathleen has always forwarded us suitable properties. She has followed it up with emails. She has also contacted us by phone to follow our progress. She is a... See more
Company replied
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
Written by the company
8 Broad Street, RG40 1AB, Wokingham, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service from Judith Lee and the team. Very efficient, good communication, totally on the ball. Very helpful and easy to talk to.

Reply from Chancellors - Wokingham
From the first call to arrange the viewing, and at the viewing and beyond I have found Cathleen most professional, polite and a pleasure to deal with. I have also found her and her colleagues and chancellors team to be very great communicators and quick to get answers from and am amazed at the speed of the organisation of paperwork. The best I have experienced from any letting agents before.

Reply from Chancellors - Wokingham
Felicity made the whole process of finding a new home straight forward and stress free.
Excellent communication from start to finish. Thanks very much!

Reply from Chancellors - Wokingham
Judith at chancellors was absolutely brilliant; she is friendly, extremely competent and worked hard to find potential buyers for our house. We moved to chancellors from another agency, chancellors much more professional! Also really good use of technology to keep in touch and to see feedback from viewings.

Reply from Chancellors - Wokingham
I had a very good viewing experience with Anthony. He made me feel relaxed and the viewing was professionally conducted with insights that any client would find useful.

Reply from Chancellors - Wokingham
It was refreshing to meet such a lovely, knowledgeable and professional sales manager. Judith was so friendly and a very dedicated professional.

Reply from Chancellors - Wokingham

Reply from Chancellors - Wokingham
Lauren was fantastic. I am giving 3 stars as the overall service from Chancellors was not great. We dealt with Lauren McRae Adams at the end of our tenancy and we’re really impressed with how she handled our case. I only wish we could have dealt with Lauren for the rest of our tenancy.

Reply from Chancellors - Wokingham
Madison is a friendly and efficient communicator who quickly evaluated what type and standard of property I was looking and focussed on providing me options. She quickly understood if a property was not for me and did not push a property that did not suit my needs. Having driven global sales teams it is clear to me she is a great face to the customer for Chancellors.

Reply from Chancellors - Wokingham

Reply from Chancellors - Wokingham
Listened well and really helpful with first-hand experience of a shared ownership property.

Reply from Chancellors - Wokingham

Reply from Chancellors - Wokingham
Madison was very professional, welcoming and enthusiastic about the property. She had good knowledge of the area and was able to answer our questions fully.

Reply from Chancellors - Wokingham
Madison was very knowledgeable about the property and very friendly in her approach. Unfortunately, that was the only positive experience I had. After that, the follow-up service was extremely terrible and very disappointing. I'm still wondering whether it was something about me.

Reply from Chancellors - Wokingham

Reply from Chancellors - Wokingham
Madison Dunn out of the Wokingham Office is amazing she is polite, patient, easy to talk to, and understands the stressful situation when someone is looking for a home.
Five stars for sure

Reply from Chancellors - Wokingham
Fantastic service by Judith and the team at chancellors Wokingham. The property was sold remotely from overseas and without the help on the ground from the team going above and beyond for me, I can’t ever have realistically seen it being sold so easily.

Reply from Chancellors - Wokingham
Reece is fantastic and very knowledgeable on the area and properties for sale

Reply from Chancellors - Wokingham
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.