Chancellors - Wokingham Reviews 

352
TrustScore 4 out of 5

4.1

8 Broad Street, RG40 1AB Wokingham, GB


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Rated 5 out of 5 stars

Madison is a friendly and efficient communicator who quickly evaluated what type and standard of property I was looking and focussed on providing me options. She quickly understood if a property was n... See more

Company replied

Rated 5 out of 5 stars

We recently had an offer accepted on a property in Herefordshire that was being sold by Chancellors. Our experience throughout with their team has been excellent. Locally, for the viewings, Lik... See more

Company replied

Rated 5 out of 5 stars

Madison was very knowledgeable about the property and very friendly in her approach. Unfortunately, that was the only positive experience I had. After that, the follow-up service was extremely terribl... See more

Company replied

Rated 5 out of 5 stars

Whilst looking for a property to rent Cathleen has always forwarded us suitable properties. She has followed it up with emails. She has also contacted us by phone to follow our progress. She is a... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 8 Broad Street, RG40 1AB, Wokingham, United Kingdom

  • 01189 799500

4.1

Great

TrustScore 4 out of 5

352 reviews

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4.1

All reviews

(352)

1,741 reviews in the last 12 months

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Rated 5 out of 5 stars

I have used Chancellors in Wokingham to…

I have used Chancellors in Wokingham to sell my Father retirement flat. Reece Dawson my point of contact has been absolutely fantastic, nothing has ever been to much trouble for him. Although the market on these type of properties has been slow Reece never gave up and contacted me every Tuesday.

October 25, 2022
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Reply from Chancellors - Wokingham

Hi Paul, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Contact, kindness and explanations

We can speak on phone whenever we want to know something, Judith and Reece keep us updated on how sale is going and are understanding of our circumstances.
From the start of the selling process everything was explained clearly and we have been helped with explanations of filling in forms etc we feel that everything in the future with sale and purchase will continue in the same way.

October 25, 2022
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Reply from Chancellors - Wokingham

Hi Mrs Ellerbeck, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Everyone was really friendly and…

Everyone was really friendly and welcoming. From the first phone call to viewing the property. Both Madison and Amelia were great

October 22, 2022
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Reply from Chancellors - Wokingham

Thank you for leaving us this great review Paul, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Great experience

We are trying to find a property to rent in Wokingham.

I called to Chancellor’s Wokingham branch, Amelia is very knowledgeable and understands our needs. She has patiently provided useful local information together with some recommendations for us to find a new home in Wokingham. And she has also arranged an appointment for us efficiently.

During our visit, Madison is very polite and patient to show us around. We have no rush at all during our visit. She can also answer all our questions.

We had a great experience so far with Chancellor’s services. Will definitely recommend Chancellors to our friends.

October 12, 2022
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Reply from Chancellors - Wokingham

Hi Mr Yeung, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Very professional, polite & a credit to Chancellors, Thankyou

Firstly, We absolutely loved the property. Maddie was so helpful, kind & very professional. She was very efficient & answered all questions we had, Overall experience was amazing. We personally think she’s a credit to the company. From the moment of requesting a viewing we were very impressed, Amelia was so helpful & very efficient in getting us booked in to view the property with Madison. I highly would recommend to friends to use Chancellors as a preferred letting agencies. We look forward to hearing back, Thankyou

October 7, 2022
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Reply from Chancellors - Wokingham

Thank you Kerry for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 4 out of 5 stars

Friendly and helpful

September 30, 2022
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Reply from Chancellors - Wokingham

Thank you for leaving us this great review customer, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Reece was very informative about the…

Reece was very informative about the property and could answer all our questions. He made useful suggestions about improvements which could be made and made us aware about all potential aspects related to the property we were viewing.

September 17, 2022
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Reply from Chancellors - Wokingham

Thank you for leaving us this great review Uzma, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Amazing service!

A very helpful and supportive sales team!

September 10, 2022
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Reply from Chancellors - Wokingham

Thank you for leaving us this great review KP, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Viewing by Reece

A leisurely viewing of a property by a punctual and courteous member of the team.
Unfortunately not the right property but hoping this company will have another property to see soon.

September 9, 2022
Rated 5 out of 5 stars

The Estate Agents representative

The Estate Agents representative - Madison Dunn - was professional, well organised and had complete knowledge of the premises that we viewed. She listened to my requirements and endeavoured to find a place that fit the brief.

September 8, 2022
Rated 5 out of 5 stars

Reliable and fair agency.

We have been dealing with the agency from the day with gave offer for our current property. Their representatives were all transparent in the communications and the required paperwork was completed in a timely manner. Later during the regular inspections and any maintenance requests from us they were helpful and next to us. Recently we had to renew our contract and we worked with Abbi in this process. Abbi managed to negotiate our preferences with the landlord in a fair way for all the parties. We appreciated her professionalism and her clarity in the communications in every stage.

August 10, 2022
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Reply from Chancellors - Wokingham

Hi Michael, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Good experience

Had a good experience with my first contact with Chancellors.

August 5, 2022
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Reply from Chancellors - Wokingham

Hi Mrs Boese, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

He was very good and kind and explained…

He was very good and kind and explained all details very well.

July 30, 2022
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Reply from Chancellors - Wokingham

Hi Mrs Rashmi, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

We did virtual viewing with help of…

We did virtual viewing with help of Joshua. He guide us well. Thank you so much. Much appreciated.

July 29, 2022
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Reply from Chancellors - Wokingham

Hi Minu Beena Sisupal, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Reece was very professional and helpful…

Reece was very professional and helpful on our 2 viewings of a flat in Wokingham. We have since had our offer accepted and hope the transaction progress’s as smoothly as the viewings.

July 22, 2022
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Reply from Chancellors - Wokingham

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Excellent service

July 22, 2022
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Reply from Chancellors - Wokingham

Hi Gamini, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 4 out of 5 stars

Sold mums property - exceeded expections

Sold my mums property through Chancellors, as she went into care home. Mobile app was great at providing updates when viewings were occurring and almost instant feedback once viewings had taken place, together with feedback emails. Received regular weekly updates of progress or to just to check in with me, keeping to their commitment. Did get a bit frustrated with head office contradicting sales team advice, who eventually had to tell to back off, hence reduction to 4 stars. Sales team were prompt in getting back to queries or phone calls, and usually easy to get hold of. Once sale made, process handed to Jenny (Senior Sales Progression Executive) who acted as intermediary between solicitors and likewise kept me appraised with regular updates, both by phone and by email. Have now exchanged with one week to go till completion. Would defintly use Chancellors again!

May 24, 2022

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