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Rated 5 out of 5 stars

We done the wine tour earlier today and had Andrew taking us around. He was SO funny and informative he made the experience so much fun and we took so much away. The wines we tasted were lovely, the g... See more

Rated 5 out of 5 stars

An Amazing show around Chapel Down, what an experience (Lou) was our guide as initiative as it got, would recommend we tasted a Glass of everything Chapel Down offered and was also given lots of ins... See more

Rated 1 out of 5 stars

Having learned that Chapel Down's Touch of Sparkle is not vegan horrified us. There is no need to use animal inputs in wine making. Having been a large and frequent customer we will no longer be buyin... See more

Rated 5 out of 5 stars

Was a bit sceptical as a frequent purchaser of European wines. Also not prepared to spend the higher cost. Went on a vineyard tour and appreciated the info gained. Have been purchasing the wine ever... See more

Company details

  1. Food, Beverages & Tobacco

Written by the company

Chapel Down are England’s leading winemaker with a mission to change the way the world thinks about English wine. Based in the Garden of England, their world class winemaking team produce award-winning sparkling wines of exceptional quality. Fresh and crisp, we invite you to raise a glass of England’s finest. Discover their home and join them at their winery estate in Tenterden, Kent, for guided tours and experiences with their team of passionate wine experts. Learn the process of winemaking from grape to glass, enjoy a guided tour around the vineyards, or treat yourself to a delicious meal at their onsite restaurant.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

45 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Wine tour

We done the wine tour earlier today and had Andrew taking us around. He was SO funny and informative he made the experience so much fun and we took so much away. The wines we tasted were lovely, the grounds were beautiful and we come away saying how much of a great day we had!

April 4, 2026
Unprompted review
Rated 5 out of 5 stars

An Amazing show around Chapel Down

An Amazing show around Chapel Down, what an experience (Lou) was our guide as initiative as it got, would recommend we tasted a Glass of everything Chapel Down offered and was also given lots of insights and why and where's and ifs. 5 Stars to Lou, our guide on this tour which last 2 Hours

Sheila

February 28, 2026
Unprompted review
Rated 1 out of 5 stars

Make sure you look the part

Make sure you look rich if you go into the shop, otherwise you will be looked down at. Dismissive and rude. Me and my partner decided to pop in as we were driving past and was given dirty looks and dismissed. However, the customers that looked the part were treated a lot better and were asked if they wanted to try the sample they had that day. We ended up leaving empty handed as we didn’t want to spend the money after being treated the way we did!

December 6, 2025
Unprompted review
Rated 5 out of 5 stars

What a fantastic experience

What a fantastic experience. Our tour guide Pippa was absolutely incredible and made the day! I have done a few wine tours but this was by far the best. Funny, informational and personal. The lunch was excellent and the service was incredible.

December 6, 2025
Unprompted review
Rated 5 out of 5 stars

Wine tasting experience and lunch…

Visited ChapelDown for a wine tasting experience and lunch in the Swan Restaurant for a birthday celebration.
Would highly recommend this, Russell was the perfect host for the wine tasting and the food and service in the Swan Restaurant was excellent . Will definitely return in the summer

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

The taste, amazing!

We have been buying their wine for a number of years and every so often we go elsewhere but only to return back to Chapel Down. They are a great advertisement for UK wine and as we have found time and time again we shouldn't go elsewhere. Stunning.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Russell was a brilliant host 💙

This is my 2nd recent visit for the Vineyard Tour & Tasting. Russell (with 2 s’s and 2 l’s 🤣 was brilliant! Funny, entertaining, very knowledgeable and informative. A very different experience from the last one and I learned much more this time during the tour AND tasting. Not that my 1st experience was poor by any means, it was superb 👌🏼 but Russell was outstanding 🤩 I would definitely insist on his Tour in the future 🙌🏻 A lovely Sunday with friends 🫶🏼 and I came away with some Bacchus (it was rude not to!!!!) 🛍️

September 14, 2025
Unprompted review
Rated 1 out of 5 stars

Not Vegan

Having learned that Chapel Down's Touch of Sparkle is not vegan horrified us. There is no need to use animal inputs in wine making. Having been a large and frequent customer we will no longer be buying any of their products unless and until they make them vegan.

July 22, 2025
Unprompted review
Rated 5 out of 5 stars

Great vineyard tour and wine/cheese tasting

Had a great and informative vineyard tour, led by the wonderful Lou, followed by a wine and cheese tasting - really interesting and pitched at just the right level for our group. Oh, great wines and lovely cheeses too.

July 12, 2025
Unprompted review
Rated 5 out of 5 stars

Great wine tour

Just had an awesome tour with Russell, the whole experience was very informative and fun. Russell had a great character and made the whole experience enjoyable. Will definitely recommend.

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

We buy it, because we like it

Was a bit sceptical as a frequent purchaser of European wines. Also not prepared to spend the higher cost.
Went on a vineyard tour and appreciated the info gained. Have been purchasing the wine ever since. I regard myself as a reasonably well informed wine drinker. In short we buy Chapel Down because we like it better than any other white wine.

June 4, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience, fun and interesting

What a great morning! Russell our guide was very knowledgable and funny

Everything from the origins of the company, how the vineyard works, the science behind great wine and the future of the company

Very informative and a great experience for any beginner (I’m not that into wine but learnt a lot, found the process behind each variant intriguing).

You are taken into the tasting area and walked through the basics of wine tasting and key points to look for in a wine.

Great morning, Russell was amazing and thoroughly deserves a substantial PAY RISE, BONUS and ENHANCED PENSION CONTRIBUTIONS! 👊🏻 Thank Russell

January 25, 2025
Unprompted review
Rated 5 out of 5 stars

We did the cheese and wine tasting tour…

We did the cheese and wine tasting tour on Saturday 18th January and it was brilliant. Would highly recommend it. We had Russell as our guide and he was really fun and very knowledgeable about everything. It was really cold and he kept the outside bit to a minimum for us. All of the staff were really lovely and we had a great time. I would love to do this tour again in the Summer.

January 18, 2025
Unprompted review
Rated 1 out of 5 stars

very poor customer service

i put in an order for 3 bottle of sparkling wine as gifts for christmas i paid for express delivery it is now the 23/12/24 and still no delivery. emailed this company but have had no reply. i will never use this shower of shit again .
if you are looking for a proper english company for your wine then i would suggest nyetimber wines a company that cares about their customers .

December 19, 2024
Unprompted review

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