We done the wine tour earlier today and had Andrew taking us around. He was SO funny and informative he made the experience so much fun and we took so much away. The wines we tasted were lovely, the g... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
An Amazing show around Chapel Down, what an experience (Lou) was our guide as initiative as it got, would recommend we tasted a Glass of everything Chapel Down offered and was also given lots of ins... See more
Having learned that Chapel Down's Touch of Sparkle is not vegan horrified us. There is no need to use animal inputs in wine making. Having been a large and frequent customer we will no longer be buyin... See more
Was a bit sceptical as a frequent purchaser of European wines. Also not prepared to spend the higher cost. Went on a vineyard tour and appreciated the info gained. Have been purchasing the wine ever... See more
Company details
Written by the company
Chapel Down are England’s leading winemaker with a mission to change the way the world thinks about English wine. Based in the Garden of England, their world class winemaking team produce award-winning sparkling wines of exceptional quality. Fresh and crisp, we invite you to raise a glass of England’s finest. Discover their home and join them at their winery estate in Tenterden, Kent, for guided tours and experiences with their team of passionate wine experts. Learn the process of winemaking from grape to glass, enjoy a guided tour around the vineyards, or treat yourself to a delicious meal at their onsite restaurant.
Contact info
Chapel Down Winery, Small Hythe, Tenterden, Kent, TN30 7NG , Kent, United Kingdom
- 01580 766111
- retail@chapeldown.com
- www.chapeldown.com
4.3
Excellent
45 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
I am an advocate of English sparkling…
I am an advocate of English sparkling wine, but this fell well short. Perhaps because I live in the Camel Valley area and love their wine? I don't know. Chapel Down was fizzy then flat within moments, it's taste was good but then felt off. No vintage on our bottle, not worth the money. I would rather pay more for something special, like Camel Valley.
June 3, 2021
Unprompted review
This is a yes from me
This is a yes from me, a yes from my friends and a yes from my family! Great place to eat at the Swan, also love their wine. The Blanc de Blanc is their BEST!! 3 graces is also amazing and their staff are SO lovely. Swing past, buy on line and enjoy All they offer because British wine just doesn’t get better than this!! x
November 20, 2020
Unprompted review
My first encounter with Chapel Down Gin
I had my first encounter with Chapel Down wines back in 2009 at The Allotment restaurant in Dover.
Since then it’s been a regular wine that I’ve purchased.
I recently phoned them regarding a delivery of the new Bacchus Gin for my brother’s birthday (a bit late on my part). Extremely helpful staff who got my order sent out and delivered on time, according to my brother the gin was fantastic!
I recently received a bottle of the same gin directly from Chapel Down and can confirm that this is a great gin.
Very happy with the product and great service!
November 16, 2020
Unprompted review
Poor service
I ordered a bottle from Chapel Down for my sister’s birthday, from their website. They delivered it a day late & when I complained they replied that “our delivery time is currently 5-7 days, which was stated on the confirmation email.” That was not the information on their website, which gave a precise delivery date (my sister’s birthday).
October 8, 2020
Unprompted review
You must go to Chapel Down winery!
If you haven’t heard of - or, even better, visited - Chapel Down winery in Tenterden, Kent, this should be on your list! They offer truly amazing sparkling and other wines (and also beer and gin, although I’ve not tried those) and have first class customer care. We have been going along to buy our fizz and other wine from them for almost 10 years and they always delight. Recently we had a small issue with one of their bottles and they sent us 6 FOC as an apology. Totally unexpected and very gratefully received. Thank you!
December 27, 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.