Bought the sonic school bag for my son and we’ve had it for about 6 weeks and today walking to school the top handle had pulled out and stretched and is now damaged so it can’t be put up on a peg anym... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The whole experience from start too finish was perfect. The order was accepted and then arrived before time within a couple of days. The case is really nice slightly smaller than I thought but is we... See more
Item arrived faulty, I emailed and got an initial response in good time. They asked for pictures which I have now sent twice and received no response. Update- received a new dispatch email for new... See more
Easy to order and I had a super fast delivery. Following day! Ab SF olutely happy with my experience and will buy from again since my grandson is transfixed on Avengers characters at the moment.
Company details
Written by the company
We're all about bringing you the best official licensed character products at super competitive prices. From toys and bedding to homeware and accessories, we've got everything your little one needs to bring their favourite characters to life!
Contact info
166 Plymouth Grove, M13 0AF, Manchester, United Kingdom
- customerservice@characterstop.com
- www.characterstop.com
3.7
Average
65 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Poor Service Never Delivered Goods
Poor service placed an order, they delivered to the wrong address, and refuse to replace or refund me and will not sort their own error out.
This is for my childs birthday, very unprofessional
Very disappointed
Stay away
June 19, 2023
Unprompted review
Terrible products
Terrible products, lunch bag lasted 2 months and paid £14. No reply from customer service, save your money
January 6, 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.