The more time goes on, the more I appreciate the 'old' shops and services that still do things in the old way: good customer care, helpful, clear communications, nice in store staff, easy returns and... See more
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Company details
Information provided by various external sources
Charles Clinkard provides high quality footwear for men, women and children. Free UK delivery available.
Contact info
Cannon Park Way, TS1 5JU, United Kingdom
- www.charlesclinkard.co.uk
No recent history of asking for reviews
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Great service
Always have a very good service,besutifull boots,so comfy & will be so lovely & warm over winter time, great colour too,Thankyou CK👍🏻😊
Great boots, super service …
I was very well looked after by the sales lady and I didn't make life easy for her by changing my mind over what footwear I wanted. I ended up with two superb pairs of boots. I highly recommend Charles Clinkard for your footwear choices.
Great price very competitive compared…
Great price very competitive compared to other sellers. Also very fast delivery. I would buy from here again.
I ordered some slippers yesterday and…
I ordered some slippers yesterday and they have just arrived. Thank you. Excellent service and delivery.
Website Satisfied customer
Website easy to follow. I had a query and one of your assistants was extremely helpful. Very pleased with my trainers - they are very comfortable.
No response to query
I've contacted them twice using their contact form. Three weeks since my first query, a week since my last, no response from them.
Instead of a pair of boots I received 2…
Instead of a pair of boots I received 2 left boots !
Searching for size 6 slippers
I shopped at Charles Clinkard, Stratford upon Avon. My husband finds it hard to buy bedroom slippers in size 6.There were none in stock but the very helpful assistant ordered a pair in the style I liked, and it arrived very quickly. Also it was great that there was no charge for delivery or return if needed. They fit beautifully. I have always had very good service in Stratford and Keswick.
Excellent shoes, excellent service
Excellent service from your staff in Keswick .My size was unavailable in my chose shoe , but she arranged a home delivery to arrive after my return from holiday .She was so helpful , and the shoes are stylish and comfortable .Many thanks
Boots on website not in Stock
I ordered a pair of Hotter walking boots and
all sizes were available. I ordered my size and received confirmation. A few days later they sent me a generic email to say the boots were out of stock and would be refunding my payment of around £90! I wasn't happy but decided to try again with another style of Hotter boots. Again I ordered and paid £99. 24 hours later I received the same generic email advising they too were out of stock! There is no excuse for having products on their site that aren't available. Would never order from them again. I did ring and spoke to a lad who seemed half asleep and couldn't give any reason for the boots still being on their website nor whether even Hotter had any!
First time ordering from this company
First time ordering from this company. The website is decent, has a good selection and is easy to navigate. The downside is the shipping time. Considering how expensive the shoes are, they should be offering 48hr tracked delivery as standard. Right now, I have no idea if my package will arrive in time. Shipping times really need to be improved.
Well I have difficult feet and jeevan…
Well I have difficult feet and jeevan serve me with great patience I tried lots of pairs she made me feel comfortable about it ☺️ many thanks 😊
You did what you said you would do.
You did what you said you would do.
Not your fault that my bank was impacted by the AWS glitch.
Lovely shop very helpful staff
Lovely shop very helpful staff. The boot I wanted was not stocked at that shop but they ordered it for me and had it sent to my home.
It is truly so easy to place an order…
It is truly so easy to place an order with this firm. The delivery was excellent.
I was delighted with the whole experience.
Very good experience
On Charles Clinkard I found a very good price, the international shipment was fast and the item arrived in 5 days. Great service!
Great service from the staff at Darlington
Great service from the staff at Darlington. The staff were fantastic from unpacking our order to advising which shoe was the right size. They really deserve 5 stars for their customer relations. Will definitely shop there again.
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