I have ordered previously and left good reviews however this latest order will be my last. On 6 April I ordered 4 items order no 300035067. Two items were delivered and I later received an email advis... See more
Charlotte & Co
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See what reviewers are saying
The goods and delivery were fine - in fact I'd have awarded 4-5 stars. But then the spam started arriving - and repeated attempts to unsubscribe were ignored. I now see the company name i... See more
Company replied
Charlotte & Co have sold both my home and work details without my permission to numerous catalogue companies. I am getting new catalogues almost daily at both work and home. I am absolutely furious at... See more
Company replied
I have principally bought the lace top nighties, six in all! They are very well made and have been through the washing machine inumerable times with no deterioration at all. How about a dark p... See more
Prompt delivery, excellent service
Thank you for sending the leg warmers as promptly as the other goods I've bought from you in the past. These are a Christmas present for my granddaughter, who's appearing in the school performance of Fame, the musical.
Efficient site
It was very easy to see what sizes there were and in what colours, and delivery was reasonably quick.
Your service is even better than your website!
I had a great online shopping experience with Charlotte and Co. The excellent website was very clearly laid out and informative to help me choose the right items in the first place- being a bloke, I don't find all clothing website as intuitive as this one! The payment stage went very smoothly and the reassuring emails confirming my payment for and the despatch of my order were delivered as promised. If only all online shopping experiences could be as smooth as this one was!
Excellent quality clothing, beautifully presented.
I have principally bought the lace top nighties, six in all! They are very well made and have been through the washing machine inumerable times with no deterioration at all. How about a dark purple next time? Not too fond of brown!
Most recently I have bought the lavender velour kaftan which is very stylish and slimming and most of all, comfortable!
I haven't been disappointed yet and they are beautifully packaged in a very useful & glamorous travel laundry bag.
Keep up the good work!
Very good customer services.
Charlotte and Co have lovely products, very good reductions in their sales and the items arrive really quickly.
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