I was looking for the perfect keepsake for my daughter's 13th birthday, without breaking the bank. I found The Charming Jewellery Store through a Google search for personalised jewellery. There were l... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered the Amari Gold Heart baby bangle. A week later got a message to say their deliveries had gone missing and we were asked to choose another product. We have asked for the same bangle so will see... See more
Ordered a bracelet 3 weeks ago and its never arrived. Sent several emails, none of which were replied to. Tried the "Chat" nobody answers those messages either. Rang the telephone number on the websit... See more
Rarely are expectations exceeded, but mine were with the beautiful jewellery from the charming jewellery store. I ordered 2 pairs of earrings to give as Xmas gifts and I am delighted with them. The pr... See more
Company details
Written by the company
Shop handmade personalised jewellery in the UK at The Charming Jewellery Store. Order the expertly fashion, modern personalised jewellery from our online shop.
Contact info
matlock green, DE4 3BT, matlock, United Kingdom
- info@charmingjewellerystore.co.uk
- www.charmingjewellerystore.co.uk
3.5
Average
221 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My Daughter love her jewellery .Very…
My Daughter love her jewellery .Very good quality 👌
September 16, 2020
Unprompted review
Excellent quality and service
September 16, 2020
Unprompted review
Unfortunately did not have a good…
Unfortunately did not have a good experience with this company.
Necklace I ordered had a September birth stone on it, when it arrived it was a completely different blue then advertised, it was almost black.
When I contact the company at first they was very sorry and told me they would get it corrected and a new one out to me for them to then email and say that they have spoken with the supplier and thats the colour stone they use.
So website does not show what you are buying. £30.00 spent on a gift that was wrong and wasn't nice.
September 13, 2020
Unprompted review
Arrived quickly and looks lovely
Arrived quickly and looks lovely! My daughter will love it! Thank you
September 10, 2020
Unprompted review
I'm really happy with it
I'm really happy with it. I got it 4 a prezie and it went down really well. Thank u 4 the hard work u and ya team put into it. I will be order lots more :)
September 9, 2020
Unprompted review
Beautiful
I received my necklace with heart pendant and birthstone and I'm over the moon with it ... it's beautiful ... my daughter will love it too ... I think I'm going to order myself one too.
September 6, 2020
Unprompted review
It was lovely
September 6, 2020
Unprompted review
Ordered my wife a birthday present and…
Ordered my wife a bracelet for her birthday, the order arrived and she was not disappointed. We will definitely be ordering again. Absolutely delighted with the service from start to finish.
September 2, 2020
Unprompted review
Ordered some angel wing earrings…
Ordered some angel wing earrings arrived today absolutely stunning can not wait to wear them! Only ordered Monday and received Wednesday brilliant service would highly recommend!
September 2, 2020
Unprompted review
Amazing service
Amazing service, fast delivery well packaged, it is a birthday present for my mum and I’m sure she will love it. Will be ordering again for sure
September 1, 2020
Unprompted review
Small jewellery but great service
Speedy service
Jewellery very small didnt expect it to be as little as it was.
August 26, 2020
Unprompted review
Lovely bracelet fast delivery
August 25, 2020
Unprompted review
Lovely necklace
Lovely necklace, nice and quick delivery
Very pleased
August 22, 2020
Unprompted review
The item came fast and was beautifully…
The item came fast and was beautifully presented in a lovely gift box
August 10, 2020
Unprompted review
I always enjoy shopping in the…
I always enjoy shopping in the jewellery store. Excellent service, prompt delivery.
August 9, 2020
Unprompted review
Really easy company to deal with
Really easy company to deal with. I had a personalised bracelet and received it within 4 days. I will use them again. Highly recommended
August 5, 2020
Unprompted review
Beautiful personalised necklace thank…
Beautiful personalised necklace thank you 😊
August 4, 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.