Charters Estate Agents Reviews 

Mazie from the Bitterne branch was great. She handled the process efficiently, it was a much better experience than I had with other estate agent companies. All the ladies from Bitternes branch were very helpful, thankyou!

Super friendly service. Thank you so much, especially Mazie, for your help and patience completing the forms

Wonderful experience, William was very helpful and made the process of securing a house as smooth as humanly possible! Very impressed with the standards and I look forward to renting with Charters!

Peter nobbs, very pleasant and professional,explained everything well, and assisted me with recovering a deposit.
Yours faithfully
Jeff frettingham

We recently purchased our home through this estate agent and had an excellent experience throughout. Jo was efficient, friendly, and highly professional from start to finish. She always responded promptly, kept us updated, and was able to get answers to any questions we had quickly. Her communication was outstanding, helping to make what can be a stressful process feel much smoother. We would highly recommend Jo and the team to anyone looking to buy or sell a property.

I have to say once again Darcy sort out place for us she’s always helpful managing to find a place for my stuff and for me I really appreciate it. Thank you. I will highly recommend the charter agency especially Darcy thank you again.
Thank you

Thank you for listening n supporting

Very quick and helpful responses and follow up from some issues that came up during an inspection - our agent helped arrange solutions quickly and efficiently. He also helped provide financial requested at very short notice - really helpful!

I had an issue with my Commode’s Cistern. The water was stopped filling cistern. I thought if I raise the issue to fix, it might take ages, but Harry and Adam they took it seriously this case and they followed up continuously.
The best thing is they considered our best time of availability and according to that they arranged the plumber to fix it.

Geanina and Sarah from Charters were very helpful and professional when I had an emergency leak at my property. They dealt with the issue swiftly and a plumber came to the property the same morning and fixed the issue. Great customer service.

Andy was great, answered every question and was very friendly.

Have had a great Expericence with Emma and Stacy. As a first time buyer , the whole experience has been quite alot but theyve been patient and explained every step of the process to us. Much Appreciated !!

I went to look at a few properties around the lancing area …
I was very impressed with Sharon from charters lancing branch.
On time, attention to detail.
Very warm personality she made feel at ease.
As she showed be around the properties…

And it was a pleasure

Thank you

Grant

I found my experience dealing with this company superb
Through out the whole process I was informed and kept up to date. Jo the lady who was dealing with me was a pleasure to know.

Outstanding service from Taylor Bray and Harry Hodges!

I can’t thank Taylor Bray and Harry Hodges enough for their excellent support. I urgently needed some important documentation, and they responded incredibly quickly with exactly the paperwork I needed. Their communication was prompt, professional, and efficient, making what could have been a stressful situation completely hassle-free.

It’s refreshing to receive such reliable and responsive customer service. They went above and beyond to help, and I wouldn’t hesitate to recommend them. Thank you both for your fantastic service!

We were in the process of buying a house in Farnham which fell through last minute. We urgently needed to secure a rental in the area and Kirstie Stone was incredible in helping us do that in what was a very stressful situation. She was always available and efficient, I cant thank her enough for the support. The whole experience reflects very positively on Charters.

Tilly @ Park Gate found my perfect home! She was really friendly and helpful. Can’t thank her enough. Jo was also excellent with frequent updates. Highly recommended!

I spoke to Lily May today. What a breath of fresh air. Kind, helpful and empathic. She took the time to listen to the circumstances and did her best to accommodate my needs, she also gave me time to ask questions. Which she answered honestly and knowledgeably.
So often I have felt like an agent has wanted me off the line asap. Not Lily ...
Thank you for being so helpful and thoughtful Lily. You took the stress out of a stressful situation. ☺️

Molly was absolutely fantastic

I have not had to report much but recently had a leaking tap and it was handled quickly and efficiently using a professional contractor. Easy to report, good communication and work completed well.