Chase AV Direct Reviews 542

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Simply the best online shopping experience. Ordered on the Weds, emailed them with possible suitable delivery dates the following week, got a reply within minutes stating they could deliver on Friday... See more

Rated 5 out of 5 stars

We bought the Frank Olsen INTEL PURE TALL CHEST GRY Gloss Grey Tall 5 Drawer Chest Wireless Charging - Excellent quality product. What was especially good was how Chase AV Direct and Fred Olsen... See more

Rated 5 out of 5 stars

I guess you get what you pay for and this set of units was by no means cheap, costing as much as a decent mid range TV but it looks impressive when built and fitted our needs well. Chase direct deliv... See more

Rated 5 out of 5 stars

This excellent TV unit is very sturdy, well designed with an excellent build quality. I was a bit worried about it arriving as a flat-pack but this is without a doubt the best quality self build I've... See more

Company details

  1. Furniture Store
  2. Office Furniture Store

Information provided by various external sources

Chase AV Direct are the UK's AV accessory superstore. Our huge ranges of LCD and plasma brackets / mounts, plasma / LCD TV and hi-fi furniture and stands will suit any environment, whether the home, industry or the classroom. We have stocks of many items for next day delivery. We have many other AV / TV accessories from presentation to projector screens. Call now to discuss a requirement.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

542 reviews

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Rated 5 out of 5 stars

High Gloss TV Cabinet and Lamp Table

I ordered the TV Cabinet and Lamp Table in grey. They are lovely especially the built in colour changing back lights and phone charger. I also bought my daughter the TV Cabinet in white and she loves it. They are Really stylish. Don’t hesitate to buy just do it, you won’t be disappointed.

November 25, 2021
Rated 5 out of 5 stars

Excellent service

Really great service from this company, quick, responsive and very helpful on a query. Haven’t set the furniture up yet but came well packaged and looks good! Would definitely recommend.

November 19, 2021
Rated 5 out of 5 stars

Optimum Hifi stand from Chase AV Direct

The correctly ordered item arrived in a timely manner, was well packed and arrived un-damaged. The Optimum hifi stand is well built, looks good and is fit for purpose. From start to finish the purchasing process from Chase AV Direct was excellent. Thank you.

November 11, 2021
Rated 5 out of 5 stars

Had checked out several websites for…

Had checked out several websites for the particular items I wanted but nowhere had all three available together apart from Chase. Easy purchase process, good comms and timely delivery considering we were still in the throes of Lockdown. Would use again.

November 11, 2021
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, 1 item was on back order, contacted me to advise as soon as ordered and again as soon as was in stock to arrange delivery. Also had a problem with a catch a while after delivery, called and replacement was posted without fuss. Definitely recommend.

September 6, 2021
Rated 5 out of 5 stars

I couldn’t have been happier with my…

I couldn’t have been happier with my purchase.Although it was out of stock at the time of ordering Chase Direct kept me informed of the delivery progress and when it was finally delivered I was not disappointed.Thank you for a great service.

August 27, 2021
Rated 3 out of 5 stars

Fine

All ok and fine with the order with chase av direct

June 19, 2021
Chase AV Direct logo

Reply from Chase AV Direct

This is a rare error as can be seen from our other reviews. Please accept my apologies for the oversight - this was due on the 11th June when you ordered it but has slipped until the 25th. We missed your note unfortunately due to the timings. I did call you immediately after learning about this issue.

Regards,

Darren Thornton-Coates (MD)
Chase Resources Ltd.

Rated 5 out of 5 stars

I guess you get what you pay for and…

I guess you get what you pay for and this set of units was by no means cheap, costing as much as a decent mid range TV but it looks impressive when built and fitted our needs well. Chase direct delivered on time when required and all arrived safely with all the glass bits intact.
The lights are a nice touch and can be operated by a timer automatically using the app. We'll chuffed.

June 11, 2021

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