Chase AV Direct 

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See what reviewers are saying

Rated 5 out of 5 stars

Simply the best online shopping experience. Ordered on the Weds, emailed them with possible suitable delivery dates the following week, got a reply within minutes stating they could deliver on Friday... See more

Rated 5 out of 5 stars

We bought the Frank Olsen INTEL PURE TALL CHEST GRY Gloss Grey Tall 5 Drawer Chest Wireless Charging - Excellent quality product. What was especially good was how Chase AV Direct and Fred Olsen... See more

Rated 5 out of 5 stars

I guess you get what you pay for and this set of units was by no means cheap, costing as much as a decent mid range TV but it looks impressive when built and fitted our needs well. Chase direct deliv... See more

Rated 5 out of 5 stars

This excellent TV unit is very sturdy, well designed with an excellent build quality. I was a bit worried about it arriving as a flat-pack but this is without a doubt the best quality self build I've... See more

Company details

  1. Furniture Store
  2. Office Furniture Store

Information provided by various external sources

Chase AV Direct are the UK's AV accessory superstore. Our huge ranges of LCD and plasma brackets / mounts, plasma / LCD TV and hi-fi furniture and stands will suit any environment, whether the home, industry or the classroom. We have stocks of many items for next day delivery. We have many other AV / TV accessories from presentation to projector screens. Call now to discuss a requirement.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Frank Olsen intel unit

We received very good service and were kept fully updated on delivery which was quick and on time. We had a slight problem with the product wich was not chase av direct fault but they resolved it very quickly for us, I would definitely recommend them to anyone and use them again myself in the future

February 18, 2021
Rated 5 out of 5 stars

Great product,its the best quality self…

Great product,its the best quality self assembly furniture I have ever put together, the packaging was also the best I have ever seen, the company delivered ahead of schedule the driver went above and beyond when it arrived. Would use this company without a second thought. And great prices dont know how they do it highly recommend

February 10, 2021
Rated 5 out of 5 stars

Reputable

They are a reputable company with an excellent service. They kept us fully informed on tracking etc and delivered earlier than expected.

February 8, 2021
Rated 4 out of 5 stars

Service was great and very helpful with…

Service was great and very helpful with order. Unfortunately although the manufacturer information suggested the m-QLED bracket fitted the Q9 series the bracket didn't fit my Q90T TV and as I had to get the builders to fix it on a specific day ended up having to buy a separate plate and drill new holes to make it fit.

February 3, 2021
Rated 5 out of 5 stars

Would recommend

Placed an order for a TV unit, the process was straightforward as was booking a delivery slot. Item arrived as described when they said it would. Placed a second order and that was just as straightforward. Very happy, would recommend.

January 22, 2021
Rated 5 out of 5 stars

Great quality and great service

My coffee table arrived as promised really quick turnaround considering the current circumstances and it was a week or two before xmas.

The quality of the table is excellent and it looks stunning, I would definitely purchase from you again.

January 19, 2021
Rated 5 out of 5 stars

Friendly

Are dealing with my problem with the delivery of my item. Hopefully see it soon.

January 11, 2021
Unprompted review
Chase AV Direct logo

Reply from Chase AV Direct

As with any issue, I am onto it immediately and will of course resolve it for you. As you can see, my company offers the best customer service.

Thank you.

--
Regards,

Darren Thornton-Coates
Managing Director
Chase Resources Ltd.

Rated 5 out of 5 stars

A rarity these days, good products sold by people who care

We needed a compact but functional and stylish office desk. My wife found one on Chase AV Direct but having just had a very frustrating experience with a national electronics and electrical goods store who managed to take over £700 to complete an order for a product that they were out of stock of with no prospect of stock returning, I emailed Chase AV to check whether the desk was indeed in stock as per their web site and would be shipped when businesses reopened on 4th January. I think that the MD thought that I was being "funny" with my query, but answered my email personally late on Friday night.
The desk shipped on Monday 4th January, as promised, and arrived at 10.30am the following day. It is exactly as listed on the website, so much nicer than computer "workstations". The instructions need close attention to detail, but self-assembly was easy enough with no screws left over.
Chase AV Direct have an excellent web site that gives accurate stock levels of a huge range of products and it's an SME managed by a man who cares and goes the extra mile. A rarity these days.

January 6, 2021

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