No option to give 0 stars. This is a scam company. I booked my flight for 2 and had to cancel due to covid diagnosis. I was told I had to pay 250$(which I did) in addition to my fare to cancel this r... See more
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Micheal Williams helped us to book a trip for our wives, trying to do everything in secrete was made easy by Micheal. Even after Micheal asked us if everything was correct including spelling on our co... See more
Company replied
I want to thank you for doing such an excellent job booking my flight during the holidays. You went the extra mile to get me an earlier flight due to my friend being ill. I truly appreciate that. Jack... See more
Company replied
Jackson Lee was very helpful with canceling a flight reservation for a business meeting that I no longer was required to attend. He was prompt and knowledgeable in this process which was handled in a... See more
Company replied
Company details
Information provided by various external sources
We are a leading travel company that gives you the best deals on flights, hotels, cars and packages. Your much awaited trip is just a call away!
Contact info
United States
- www.cheapbestfares.com
Jackson Lee was very helpful with…
Jackson Lee was very helpful with canceling a flight reservation for a business meeting that I no longer was required to attend. He was prompt and knowledgeable in this process which was handled in a short period of time with zero hassle. I will be making all future fight reservations with this company. Thank you Jackson!

Reply from Cheapbestfares
Frank your Agent
Frank your Agent, I feel gave me a good deal. The way
he followed up and explained everything was outstanding. He demonstrated care and was very professional. This was my first time booking with you
and I will defiantly recommend you. Great Customer Service. Thank you. Elvira J......
I

Reply from Cheapbestfares
Alex helped us through the transaction…
Alex helped us through the transaction and was kind even when we were frustrated. He explained things in detail. He followed up with us and made sure we were happy with the results. Thank you Alex!

Reply from Cheapbestfares
Ted helped me
Ted helped me. He answered all of my questions quickly and accurately.

Reply from Cheapbestfares
Price
Price, and representative level of service to make sure I get the best deal was amazing

Reply from Cheapbestfares
Keep up the Good Work. Jackson Is a Very Nice Guy. Please Make him a Manager.

Reply from Cheapbestfares
Neil was awesome!!!
Neil was awesome! He made sure that I was able to receive the cheapest airfare to return home to be with my family for Christmas. Wonderful working with him!

Reply from Cheapbestfares
Good service
Surprised that I got contacted because I didn’t reply to email received earlier same day. Was guided through the email and could afterwards confirm that I received mail.

Reply from Cheapbestfares
Made very satisfaction for tree razons:
Made very satisfaction for tree razons:
1) Very Professional service.
2) Clearly..cain and specific.
3) Explain step by step to ho yo the point.

Reply from Cheapbestfares
Exceeding Expectations
Exceeding Expectations. The most important characteristic of exceptional customer service is surpassing customers' expectations. Bruce did it. He deserves more than 100% satisfaction and I will give him a lots of kudos (1,000,000,000 kudos).

Reply from Cheapbestfares
No confirmation
I didn't get any confirmation on my purchase. I'm still unsure if I really have tickets or now. I had to manually send the itinerary to my self. Its really weird not to get a confirmation.

Reply from Cheapbestfares
Very professional and patient, kind
He was very kind and professional.

Reply from Cheapbestfares
watch out scammers using click bite…
Update
today 11/12/22 I was asked to give my personal info back to the scammers by Trustpilot or is my review going to be deleted? I send the info and guess what? I'm getting private phone calls with advertizing ....Trustpilot is not protecting us from scammers
to watch out for scammers using click bite hold you waiting for days and then tell you the price doubled, I filled a complaint to BB please file a complaint if they scammed you too somebody has to stop the scam from going on
Thanks Ted !
I was looking for some cheap travel plans and Ted miller helped me. He was helpful and extremely patient to understand what I was looking for. Thank you Ted!

Reply from Cheapbestfares
great customer service
great customer service, i spoke to Ted Miller and he was able to send me the ticket email and politely and accurately explain the details and answer my questions. thank you.

Reply from Cheapbestfares
Thanks
Frank handled everything quickly and professionally, quality experience.

Reply from Cheapbestfares
Mr Leo helped me book a flight that was convenientt…
The customer service representative was great. He was patient cordial. He definitely know his job well.

Reply from Cheapbestfares
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