Cheapbestfares Reviews 1,248

TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

No option to give 0 stars. This is a scam company. I booked my flight for 2 and had to cancel due to covid diagnosis. I was told I had to pay 250$(which I did) in addition to my fare to cancel this r... See more

Rated 5 out of 5 stars

Micheal Williams helped us to book a trip for our wives, trying to do everything in secrete was made easy by Micheal. Even after Micheal asked us if everything was correct including spelling on our co... See more

Company replied

Rated 5 out of 5 stars

I want to thank you for doing such an excellent job booking my flight during the holidays. You went the extra mile to get me an earlier flight due to my friend being ill. I truly appreciate that. Jack... See more

Company replied

Rated 5 out of 5 stars

Jackson Lee was very helpful with canceling a flight reservation for a business meeting that I no longer was required to attend. He was prompt and knowledgeable in this process which was handled in a... See more

Company replied

Company details

  1. Airline Ticket Agency

Information provided by various external sources

We are a leading travel company that gives you the best deals on flights, hotels, cars and packages. Your much awaited trip is just a call away!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 5 out of 5 stars

Jackson Lee was very helpful with…

Jackson Lee was very helpful with canceling a flight reservation for a business meeting that I no longer was required to attend. He was prompt and knowledgeable in this process which was handled in a short period of time with zero hassle. I will be making all future fight reservations with this company. Thank you Jackson!

December 22, 2022
Unprompted review
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Reply from Cheapbestfares

Dear Customer,

Greetings from Cheap Best Fares

Thank you for sharing your valuable feedback with us. We are grateful for the pleasure of serving you and meeting your travel needs.

Please feel free to contact us in future for any assistance.

Regards,
Cheap Best Fares

Rated 5 out of 5 stars

Frank your Agent

Frank your Agent, I feel gave me a good deal. The way
he followed up and explained everything was outstanding. He demonstrated care and was very professional. This was my first time booking with you
and I will defiantly recommend you. Great Customer Service. Thank you. Elvira J......
I

December 20, 2022
Unprompted review
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Reply from Cheapbestfares

Dear Customer,

Greetings from Cheap Best Fares

Thank you for sharing your valuable feedback with us. We are grateful for the pleasure of serving you and meeting your travel needs.

Please feel free to contact us in future for any assistance.

Regards,
Cheap Best Fares

Rated 5 out of 5 stars

Alex helped us through the transaction…

Alex helped us through the transaction and was kind even when we were frustrated. He explained things in detail. He followed up with us and made sure we were happy with the results. Thank you Alex!

December 19, 2022
Unprompted review
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Reply from Cheapbestfares

Dear Customer,

Greetings from Cheap Best Fares

Thank you for sharing your valuable feedback with us. We are grateful for the pleasure of serving you and meeting your travel needs.

Please feel free to contact us in future for any assistance.

Regards,
Cheap Best Fares

Rated 5 out of 5 stars

Ted helped me

Ted helped me. He answered all of my questions quickly and accurately.

December 8, 2022
Unprompted review
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Reply from Cheapbestfares

Dear Customer,

Greetings from Cheap Best Fares

Thank you for sharing your valuable feedback with us. We are grateful for the pleasure of serving you and meeting your travel needs.

Please feel free to contact us in future for any assistance.

Regards,
Cheap Best Fares

Rated 5 out of 5 stars

Price

Price, and representative level of service to make sure I get the best deal was amazing

December 6, 2022
Unprompted review
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Reply from Cheapbestfares

Dear Customer,

Greetings from Cheap Best Fares

Thank you for sharing your valuable feedback with us. We are grateful for the pleasure of serving you and meeting your travel needs.

Please feel free to contact us in future for any assistance.

Regards,
Cheap Best Fares

Rated 5 out of 5 stars

Neil was awesome!!!

Neil was awesome! He made sure that I was able to receive the cheapest airfare to return home to be with my family for Christmas. Wonderful working with him!

November 22, 2022
Unprompted review
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Reply from Cheapbestfares

Dear Customer,

Greetings from Cheap Best Fares

Thank you for sharing your valuable feedback with us. We are grateful for the pleasure of serving you and meeting your travel needs.

Please feel free to contact us in future for any assistance.

Regards,
Cheap Best Fares

Rated 5 out of 5 stars

Good service

Surprised that I got contacted because I didn’t reply to email received earlier same day. Was guided through the email and could afterwards confirm that I received mail.

November 21, 2022
Unprompted review
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Reply from Cheapbestfares

Dear Customer,

Greetings from Cheap Best Fares

Thank you for sharing your valuable feedback with us. We are grateful for the pleasure of serving you and meeting your travel needs.

Please feel free to contact us in future for any assistance.

Regards,
Cheap Best Fares

Rated 5 out of 5 stars

Communication was good

November 18, 2022
Unprompted review
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Reply from Cheapbestfares

Dear Customer,

Greetings from Cheap Best Fares

Thank you for sharing your valuable feedback with us. We are grateful for the pleasure of serving you and meeting your travel needs.

Please feel free to contact us in future for any assistance.

Regards,
Cheap Best Fares

Rated 5 out of 5 stars

Made very satisfaction for tree razons:

Made very satisfaction for tree razons:
1) Very Professional service.
2) Clearly..cain and specific.
3) Explain step by step to ho yo the point.

November 16, 2022
Unprompted review
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Reply from Cheapbestfares

Dear Customer,

Greetings from Cheap Best Fares

Thank you for sharing your valuable feedback with us. We are grateful for the pleasure of serving you and meeting your travel needs.

Please feel free to contact us in future for any assistance.

Regards,
Cheap Best Fares

Rated 5 out of 5 stars

He was really nice with our issues

November 15, 2022
Unprompted review
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Reply from Cheapbestfares

Dear Customer,

Greetings from Cheap Best Fares

Thank you for sharing your valuable feedback with us. We are grateful for the pleasure of serving you and meeting your travel needs.

Please feel free to contact us in future for any assistance.

Regards,
Cheap Best Fares

Rated 5 out of 5 stars

Exceeding Expectations

Exceeding Expectations. The most important characteristic of exceptional customer service is surpassing customers' expectations. Bruce did it. He deserves more than 100% satisfaction and I will give him a lots of kudos (1,000,000,000 kudos).

November 14, 2022
Unprompted review
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Reply from Cheapbestfares

Dear Customer,

Greetings from Cheap Best Fares

Thank you for sharing your valuable feedback with us. We are grateful for the pleasure of serving you and meeting your travel needs.

Please feel free to contact us in future for any assistance.

Regards,
Cheap Best Fares

Rated 3 out of 5 stars

No confirmation

I didn't get any confirmation on my purchase. I'm still unsure if I really have tickets or now. I had to manually send the itinerary to my self. Its really weird not to get a confirmation.

November 12, 2022
Unprompted review
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Reply from Cheapbestfares

Dear Customer,

Greetings from Cheapbestfares

Thank you for sharing your valuable feedback with us. We sincere apologies for the inconvenience caused and would like to inform you that this is definitely not the kind of service that we intend to provide our valuable customers. So, we request you to provide us the preferable time and contact number with Booking details to reach you in order to resolve the issue.

Regards
Cheapbestfares

Rated 5 out of 5 stars

Alex was very helpful

November 13, 2022
Unprompted review
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Reply from Cheapbestfares

Dear Customer,

Greetings from Cheap Best Fares

Thank you for sharing your valuable feedback with us. We are grateful for the pleasure of serving you and meeting your travel needs.

Please feel free to contact us in future for any assistance.

Regards,
Cheap Best Fares

Rated 5 out of 5 stars

Very professional and patient, kind

He was very kind and professional.

November 11, 2022
Unprompted review
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Reply from Cheapbestfares

Dear Customer,

Greetings from Cheap Best Fares

Thank you for sharing your valuable feedback with us. We are grateful for the pleasure of serving you and meeting your travel needs.

Please feel free to contact us in future for any assistance.

Regards,
Cheap Best Fares

Rated 1 out of 5 stars

watch out scammers using click bite…

Update
today 11/12/22 I was asked to give my personal info back to the scammers by Trustpilot or is my review going to be deleted? I send the info and guess what? I'm getting private phone calls with advertizing ....Trustpilot is not protecting us from scammers
to watch out for scammers using click bite hold you waiting for days and then tell you the price doubled, I filled a complaint to BB please file a complaint if they scammed you too somebody has to stop the scam from going on

November 9, 2022
Rated 5 out of 5 stars

Thanks Ted !

I was looking for some cheap travel plans and Ted miller helped me. He was helpful and extremely patient to understand what I was looking for. Thank you Ted!

November 10, 2022
Unprompted review
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Reply from Cheapbestfares

Dear Customer,

Greetings from Cheap Best Fares

Thank you for sharing your valuable feedback with us. We are grateful for the pleasure of serving you and meeting your travel needs.

Please feel free to contact us in future for any assistance.

Regards,
Cheap Best Fares

Rated 5 out of 5 stars

great customer service

great customer service, i spoke to Ted Miller and he was able to send me the ticket email and politely and accurately explain the details and answer my questions. thank you.

November 8, 2022
Unprompted review
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Reply from Cheapbestfares

Dear Customer,

Greetings from Cheap Best Fares

Thank you for sharing your valuable feedback with us. We are grateful for the pleasure of serving you and meeting your travel needs.

Please feel free to contact us in future for any assistance.

Regards,
Cheap Best Fares

Rated 5 out of 5 stars

Thanks

Frank handled everything quickly and professionally, quality experience.

November 7, 2022
Unprompted review
Cheapbestfares logo

Reply from Cheapbestfares

Dear Customer,

Greetings from Cheap Best Fares

Thank you for sharing your valuable feedback with us. We are grateful for the pleasure of serving you and meeting your travel needs.

Please feel free to contact us in future for any assistance.

Regards,
Cheap Best Fares

Rated 4 out of 5 stars

Mr Leo helped me book a flight that was convenientt…

The customer service representative was great. He was patient cordial. He definitely know his job well.

November 6, 2022
Unprompted review
Cheapbestfares logo

Reply from Cheapbestfares

Dear Customer,

Greetings from Cheap Best Fares

Thank you for sharing your valuable feedback with us. We are grateful for the pleasure of serving you and meeting your travel needs.

Please feel free to contact us in future for any assistance.

Regards,
Cheap Best Fares

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