Cheaptickets Reviews 

492
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Why do they promote fully refundable? The thing that's fully refundable is the little fee cheaptickets.com charge. This is false advertisement. They take all your money up front then if you cancel the... See more

Rated 1 out of 5 stars

Don't ever rent a car through this company. I rented a car through cheaptickets.com. Went to pick up my rental from addcar rental and they said they had no cars in inventory. They referred me back... See more

Rated 1 out of 5 stars

Beyond bad, prices changed during entering the credit card number. Unclear description of the service, tried to cancel within minutes of booking it, a first positive answer by a bot, was later deni... See more

Rated 1 out of 5 stars

I bought two plane tickets, each of which includes 20 kg of baggage allowance. A day before departure, Cheaptickets sent me an email saying that my baggage allowance had been removed. Then i called my... See more

1.2

Bad

TrustScore 1 out of 5

492 reviews

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1.2

All reviews

(492)

29 reviews in the last 12 months

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Rated 1 out of 5 stars

I suggest to report this company doing fraudulent activities to European Union complain desk.

I suggest to report this company doing fraudulent activities to European fraud complain website.

"Justice Europa EU - Content Rights of Victims of Crime in Criminal Proceedings 171"

Please help to report this company doing fraudulent activities.

In line with the COVID and ZERO SUPPORT provided by CRAP CheapTicket.nl or Cheapticket.ch, I advise you to sue this agency for not providing any support. See this link to complain or use LAW service to run after this crooks.
Please look for this in google "klacht nl direct-juridisch-advies-nodig"

March 17, 2020
Unprompted review
Rated 1 out of 5 stars

Fraud, scamme and you will not get away with it.

These scammers cancelled my overseas reservation due to corona virus situation without any instruction following the cancellation like how and when the refund will take place. They blocked their website and their phone connection. It's been 4 days now since the travel ban took place and I can't have access to them.

Here is my message to you cheaptickets, if you think you will eat up the money I earned the hard way, you are wrong. I am going to fight it all the way even if it will cost me more than the price of my ticket.
You better full refund me and before that you owe all your customers a BIG apology if you want to remain in the business.

Note: You don"t even deserve the star I gave you, it was just for the system to let me through.

March 15, 2020
Unprompted review
Rated 1 out of 5 stars

Bad Customer Service

I have been trying to cancel my flight from Boston to Paris to Venice to Rome and back for weeks now due to Coronavirus. No luck. Their phone line has technical difficulty and they do not have option to chat with live agent. Very frustrated and disappointed.

March 14, 2020
Unprompted review
Rated 1 out of 5 stars

Will never Book with CHEAPTICKETS…

Will never Book with CHEAPTICKETS…
Will never Book with CHEAPTICKETS again. Unable to reach literally for WEEKS. Flying out in two days time, want to change the flight due to virus outbreak, panicking with much ANGER.

I suspect they might we out of business??

March 12, 2020
Unprompted review
Rated 1 out of 5 stars

SO FRUSTRATING!

Been trying to call / email / reach them everyday for the past 1 week to cancel my ticket on the corona virus. Managed to get them once on the phone but refused to refund the ticket! Booking the ticket on their website is fine if you want cheap tickets but if you want anything cancelled or changed, it is SUCH A HASSLE!

February 18, 2020
Unprompted review
Rated 1 out of 5 stars

rude And unreliable

Booked concert tickets 6 weeks ago. Today I received an email saying they refund my money and canceled my order. When I called customer service I was s told that they were not able to honor the price I booked at because the tickets were more expensive. Both customer service guys I talked to were extremely rude. I now have plane tickets and a rental car set up and paid for, but no concert tickets.

February 17, 2020
Unprompted review
Rated 1 out of 5 stars

I through them to buy a return ticket…

I through them to buy a return ticket from HKG/Guam/HKG, however the return flight Guam/HKG was cancelled due to the volcano eruption in Manila, the Manila airport was shutdown. I cancelled my flight with PAL airlines, they said I can refund the one way ticket with the agent in 30days without penalty. I contact CheapTicket.HK in HKG but the phone was transfer to India, a staff sounds very un-professional and rough, eventually I was very angry and required to talk to manager, he said the manage will call back to me but they never did, I emailed them for refund, it was sent out almost 2 weeks, no reply email. I call them with toll free HKG phone No, it was CheapTickets centre but they only keep me waiting half an hour, no one pick up my call !! they don't really look for return customer, It is a rubbish company, don't buy air-ticket in CheapTickets, you can not get any support, refund and customer service. They charged the booking fee, I wouldn't mind as long as provide me service but NOT. Poor company.

January 26, 2020
Unprompted review
Rated 1 out of 5 stars

I purchased tickets for a play from…

I purchased tickets for a play from Cheap Tickets, but when I called the venue, I was told the tickets are fake. I called Cheap Tickets for a refund, but they insisted that unless I get a letter from the venue on company letterhead stating that the tickets were fake, I would not be able to get a refund. They are scammers. I can't believe they are associated with Expedia. This was one of the worst customer service experiences of my life and I'm now out about $150. Please do yourself a favor and DO NOT purchase anything from cheap tickets.

January 22, 2020
Unprompted review
Rated 1 out of 5 stars

Really bad

Really bad! I don't want to give any star. It does not even deserve a single star!!!. They will not take care you and you can't contact to them if there is some problems.

January 13, 2020
Unprompted review
Rated 1 out of 5 stars

Talk about horrible customer service

Talk about horrible customer service. I tried to do a price adjustment compared to the actual airlines site and they would not honor it. We are talking over an 800.00 difference. I understand they are in the business to make money but that is absurd. They said if I canceled then I would have to pay 100.00 more and then I would get flight credit with the airline which makes no sense because I would be paying the same amount plus 100.00 more. NEVER BOOK WITH THEM!! GO STRAIGHT TO THE AIRLINE FOR THE BEST PRICE.

December 25, 2019
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service! You save no money by booking, with them and then if you have a problem, they do absolutely nothing to help you. I would highly recommend going directly to airlines to get better deals. My experience from beginning to end with CheapTickets was horrifying!

December 14, 2019
Unprompted review
Rated 1 out of 5 stars

I booked and made my payment online

I booked and made my payment online. When I clicked the payment button, there was an error in payment process but my bank alerted that there was a deduction of 24.48 BHD in my debit account. I was shocked as the amount is already big enough.

November 18, 2019
Unprompted review
Rated 1 out of 5 stars

Cheaptickets have degenerated over…

Cheaptickets have degenerated over time. Have booked there for 7 years, but their practices have devolved so much it's over just had a booking to Orlando where my my outbound flight got changed from 1:50 hour stopover to a 1 day and 1:50 hour without notification. 5 hours spent on their ridiculously poor call center - ended up with new tickets that are not visible on the united website.
Game over no more cheaptickets RIP

October 23, 2019
Unprompted review
Rated 1 out of 5 stars

I purchased 6 tickets to a University…

I purchased 6 tickets to a University football game 3 weeks in advance. My tickets were E Tickets. They NEVER ARRIVED!!! My family drove 5 hours to come to this homecoming game. Customer service was terrible and they did not even try to get us other tickets. They told us we had to wait until the game started and if we did not have our tickets they would get us equal to or better tickets. At 6pm, we called and were told there was nothing they could do and the game was sold out. Go figure, you morons!! I would NEVER recommend this company to anyone!!!!

October 14, 2019
Unprompted review
Rated 1 out of 5 stars

Well I made reservation with…

Well I made reservation with cheaptickets for a package deal for vegas for 4 nights with me and my girlfriend, 3 months from now, I had to cancel because I lost my job, after 6 days and it cost me $900.00 because they have no cancellation clause, on flight and car rental.DO NOT USE CHEAPTICKETS!!!!!!!!!!!!!!!!!!!!!

October 10, 2019
Unprompted review

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