CheapTickets.nl Reviews 

32,223
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

My daughter bought a ticket for Rome, the flight was cancelled one hour in advance and she was offered no alternative flight. She never arrived at her destination and after tireless calls with cheapti... See more

Company replied

Rated 5 out of 5 stars

it is already 6 days ago and still no tickets arrived you told me that wood be in 4days, I am getting a bit nerves .Ik ga nu verder in het Nederlands, na contact te hebben gehad met Bianca was het pr... See more

Company replied

Rated 5 out of 5 stars

It was realy goog and it has no complicatons so every body uses your services will definitly feel satisfied with your service

Rated 4 out of 5 stars

The best ever is considering the lowest class under the klarna payment method.. people can meet there beloved ones after many years of being away from home..

Company details

  1. Airline Ticket Agency
  2. Car Rental Agency
  3. Flights Search Site
  4. Travel Agency
  5. Travel Aggregator

Written by the company

Cheaptickets.nl is een van de grootste online aanbieders van vliegtickets. Wij vergelijken alle vluchten, van alle airlines naar alle bestemmingen gemakkelijk voor jou. Zoek, boek en betaal in 5 eenvoudige stappen.

Written by the company

Built on Trust

Verified. Certified. Secure.

Partners and security logos

Contact info

Your Guide To The Best Flight

Met meer dan 20+ jaar ervaring

4.0

Great

TrustScore 4 out of 5

32K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(32,223)

6,439 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

it easy to book tickets

it easy to book tickets, system works well

January 23, 2026
CheapTickets.nl logo

Reply from CheapTickets.nl

Hello Edwina,

Thank you for the nice review! We're glad to hear that you had a good experience with us.
We hope to see you again soon on our website.

Kind regards,
John
CheapTickets.

Rated 1 out of 5 stars

False discount offer

I received a discount and had 48hours to use it. When I was booking the flight (within the 48h) the discount didnt apply. Thank you.

January 20, 2026
CheapTickets.nl logo

Reply from CheapTickets.nl

Hello Manuela,

We're sorry to hear that you didn't have a smooth experience with us, but thank you for sharing it.

We would like to find a solution together with you. Within 48 hours customer services will contact you.

Kind regards,
Jhon
CheapTickets

Rated 5 out of 5 stars

Simpel en efficient

January 21, 2026
CheapTickets.nl logo

Reply from CheapTickets.nl

Dank je wel, Yvonne! Er gaat niets boven het zien van een geweldige recensie.

Met vriendelijke groet,
Mark | Klantenservice
CheapTickets.

Rated 5 out of 5 stars

Very good and cheaper

Very good and cheaper

January 18, 2026
CheapTickets.nl logo

Reply from CheapTickets.nl

Hello Mark,

Thank you for the nice review! We're glad to hear that you had a good experience with us.
We hope to see you again soon on our website.

Kind regards,
John
CheapTickets.

Rated 3 out of 5 stars

Fairly simple but not without issues.

Fairly simple and useful in an all flights listed on the desired day sense. However the time limit may give a first time user the sense to arrange details with haste, perhaps making mistakes along the way. I also found that reserving a seat for me and my family was unclear. Having reserved one for myself, there was no option to continue for the rest of my booking. Completing the reservation, I checked back to see if the stoel had been reserved, it had not. I had to contact Air Transat to arrange this. Travelling with young children one needs confirmation that the family will be seated together. Luckily this was easily arranged after contacting the airline. I am still unsure if I have now payed for the stoel or not. So some unclarity and caused some unnecessary stress. So those are my reasons for 3 stars. That been said I am still satisfied with the service.

January 16, 2026
CheapTickets.nl logo

Reply from CheapTickets.nl

Hello Craig,

Thanks for the feedback! We're happy the flight search helped, but sorry for the stress with the seat selection—especially with the kids in tow.

We're looking into the clarity of our booking timer thanks to your comments. We'd also love to confirm that payment status for you—please reach out to our customer support team with your booking reference number so we can take a look!

Kind regards,
Peter
CheapTickets

Rated 5 out of 5 stars

Easy. Secure, Honest

It was very easy to book my flights. And, most importantly, there were no extra costs. I had to pay only for what I saw on the first page. Well done people. Very well done

January 18, 2026
CheapTickets.nl logo

Reply from CheapTickets.nl

Hello Odysseas,

Thank you for the nice review! We are glad to hear that you had a good experience with us.

We hope to see you again soon on our website.

Kind regards,
Peter
CheapTickets

Rated 5 out of 5 stars

Easy and smooth

January 15, 2026
CheapTickets.nl logo

Reply from CheapTickets.nl

Warrick, we're thrilled to see your positive feedback. Thank you for booking with CheapTickets!

Kind regards,
Peter
CheapTickets

Rated 5 out of 5 stars

Easy fast and cheaper

January 17, 2026
CheapTickets.nl logo

Reply from CheapTickets.nl

Thank you, Ladda! There's nothing like seeing a great review on our page.

Kind regards,
Mark | Customer Service
CheapTickets.

Rated 1 out of 5 stars

Very cheap service uncomfortable not…

Very cheap service uncomfortable not reliable service

January 12, 2026
CheapTickets.nl logo

Reply from CheapTickets.nl

Hello Haroon,

So great to hear that everything went well, thank you!
We did notice you rated us with 1 star, which makes it seem like something might have gone wrong.

If you'd like to revise your rating, that would make us really happy!

Kind regards,
Mark | Customer Service
CheapTickets.

Rated 4 out of 5 stars

Easy access

Easy access
Easy search
Only 'concern' is the wait for eTickets thus uncertainty if ultimately flights booked Y/N

January 16, 2026
CheapTickets.nl logo

Reply from CheapTickets.nl

We are grateful to have you as a CheapTickets customer. Thank you, Robert Jan!

Kind regards,
Mark | Customer Service
CheapTickets.

Rated 5 out of 5 stars
CheapTickets.nl logo

Reply from CheapTickets.nl

Thank you, Stian! There's nothing like seeing a great review on our page.

Kind regards,
Mark | Customer Service
CheapTickets.

Rated 5 out of 5 stars

Best flight booking site

I am booking with Cheaptickets for more than 15 years! User friendly site, relatively affordable prices, reliable. Hope to do it again in the future. Keep it up!

January 14, 2026
CheapTickets.nl logo

Reply from CheapTickets.nl

We are grateful to have you as a CheapTickets customer. Thank you, Carmen!

Kind regards,
Mark | Customer Service
CheapTickets.

Rated 1 out of 5 stars

I have been waiting for my e-tickets…

I have been waiting for my e-tickets for 3 full days but nothing in my mail box.. either customer service wasn’t helpful..

January 11, 2026
CheapTickets.nl logo

Reply from CheapTickets.nl

Hello Cookie,
 
We're sorry to hear that you did not have a smooth booking experience with us, but thank you for sharing it.
 
We would like to find a solution together with you. Within 24 hours customer services will contact you.
 
Kind regards,
CheapTickets Customer Service
Ben

Rated 5 out of 5 stars

User friendly website and very easy to…

User friendly website and very easy to use. Payment options are wide and best of all it has Klarna. Highly recommended if you want to find and book good deals on flights and other services.

January 13, 2026
CheapTickets.nl logo

Reply from CheapTickets.nl

Hello Amado,

Thank you for the nice review! We are glad to hear that you had a good experience with us.

We hope to see you again soon on our website.

Kind regards,
Peter
CheapTickets

Rated 1 out of 5 stars

The only thing that matters is what…

The only thing that matters is what airline you book! Don't pay for the options offered on the cheapticket site because they are not true! It doesn't matter what packages you choose there! I bought tickets as a gift that they wanted to modify, but despite the premium package, nothing could be done with the tickets because the airline's rules didn't allow it! Of course, the amount was deducted for the package! Then when I wanted to cancel the tickets, they wanted to deduct their administration costs as an extra! I will never use this site again and I won't recommend it to others! False information, hidden politics!

December 4, 2025
CheapTickets.nl logo

Reply from CheapTickets.nl

Hello Renata,

We're sorry to hear that you didn't have a smooth experience with us, but thank you for sharing it.

You purchased a service package with your booking. This package offers several benefits, including the waiver of our service fees when changing or cancelling your ticket. Please note that any fees charged by the airline will always remain applicable.
When you cancelled the booking we didn't charge the cancellation service fee, and refunded the amount we recieved from the airline.

Kind regards,
Peter
CheapTickets

Rated 1 out of 5 stars

Worst experience of my life

Worst experience of my life. I will never book through you again!!!

January 12, 2026
CheapTickets.nl logo

Reply from CheapTickets.nl

Hello Luisa,

We're sorry to hear that you didn't have a smooth experience with us, but thank you for sharing it.

We would like to find a solution together with you. Within 48 hours customer services will contact you.

Kind regards,
Mark | Customer Service
CheapTickets.

Rated 1 out of 5 stars

The ticketprize was 150 euro more…

The ticketprize was 150 euro more expensive than a week prior, i had to wait for my salary in order to book.

July 15, 2025
CheapTickets.nl logo

Reply from CheapTickets.nl

Hello Patrick,

Thank you for sharing your feedback. We understand that price differences can be confusing. Ticket prices are set by the airlines and may change at any time due to demand and availability, even within a short period. We appreciate you sharing your experience with us and will gladly take your feedback into account.

Kind regards,
Mark | Customer Service
CheapTickets.

Rated 5 out of 5 stars

Booking is easy to do

January 6, 2026
CheapTickets.nl logo

Reply from CheapTickets.nl

Hello Marc,
 
Thank you for the nice review! We’re glad to hear that you had a good experience with us.
 
We hope to see you again soon on our website.
 
Kind regards,
BudgetAir Customer Service
Bhumindra

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look