CheapTickets.nl Reviews 

32,206
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

My daughter bought a ticket for Rome, the flight was cancelled one hour in advance and she was offered no alternative flight. She never arrived at her destination and after tireless calls with cheapti... See more

Company replied

Rated 5 out of 5 stars

it is already 6 days ago and still no tickets arrived you told me that wood be in 4days, I am getting a bit nerves .Ik ga nu verder in het Nederlands, na contact te hebben gehad met Bianca was het pr... See more

Company replied

Rated 4 out of 5 stars

The best ever is considering the lowest class under the klarna payment method.. people can meet there beloved ones after many years of being away from home..

Rated 5 out of 5 stars

It was realy goog and it has no complicatons so every body uses your services will definitly feel satisfied with your service

Company details

  1. Airline Ticket Agency
  2. Car Rental Agency
  3. Flights Search Site
  4. Travel Agency
  5. Travel Aggregator

Written by the company

Cheaptickets.nl is een van de grootste online aanbieders van vliegtickets. Wij vergelijken alle vluchten, van alle airlines naar alle bestemmingen gemakkelijk voor jou. Zoek, boek en betaal in 5 eenvoudige stappen.

Written by the company

Built on Trust

Verified. Certified. Secure.

Partners and security logos

Contact info

Your Guide To The Best Flight

Met meer dan 20+ jaar ervaring

4.0

Great

TrustScore 4 out of 5

32K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(32,206)

6,439 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

My flight Is Amsterdam-Tashkent

My flight Is Amsterdam-Tashkent. The ticket does not include checked luggage in the first part Amsterdam-Istanbul, but it does include it for the second part Istanbul-Tashkent. This is crasy since Istanbul is a transit point, so how it possible to get a checked luggage in the second part without havibg it in the first part? Your company must forseen such situation if the aircarrier plays such dirty tricks. Moreover, there is no possibility to buy checked luggage on your website. And on the top of this I still did not get e-ticket for the one way trip, while for the round-trip on the same date the ticket was issued.

March 22, 2026
CheapTickets.nl logo

Reply from CheapTickets.nl

Hallo Faina,

Thank you for your message. We understand that it can be confusing that baggage allowances differ for each part of your journey. This situation occurs when a trip combines different 'fare categories' from the airline, where one leg (Amsterdam-Istanbul) has a low fare and the next a standard fare.

Every traveler has different needs—some travel with only hand luggage, others want full flexibility—we offer various options so you only pay for what you really need.

The current choice may be the most advantageous option for some passengers and is offered for that reason.

Kind regards,
CheapTickets

Ingrid

Rated 2 out of 5 stars

Overall OK experience

We booked 2 return tickets to New Zealand via CheapTickets. Price was reasonable and communication with ticket information also good. What was not good was an additional charge if you wanted to ensure to sit next to eachother. That for sure should be included in a ticket when you book together. As a result on the return we had seats apart and only at the desk at the airport they could put us together. This additional charge would be a reason for us to No longer use cheaptickets. I do not like “hidden-costs”.

August 17, 2025
CheapTickets.nl logo

Reply from CheapTickets.nl

Hello Rich,

We are pleased that the booking process and communication met your expectations. Regarding the seats: Airlines offer base fares to keep prices as competitive as possible. This means that specific seat reservations are offered as an optional extra.

Kind regards,
CheapTickets

Ingrid

Rated 1 out of 5 stars

Did not receive my Copa Airline tickets!

After booking and paying my Copa Airline tickets, I didnt receive them

March 12, 2026
CheapTickets.nl logo

Reply from CheapTickets.nl

Hello Fred,

Thank you for your booking! I'm sorry to hear that you haven’t received your travel documents yet.

I've just resent your travel documents. If you don't see them in your inbox, please be sure to check your SPAM folder or the Promotions tab (if you're using Gmail).

Good to know!
You can view or resend your travel documents anytime by logging into My Account on our website. Once logged in, go to the Documents & Passengers section.

Kind regards,
CheapTickets

Ingrid

Rated 5 out of 5 stars

Generally positive

Ordering tickets is quick and easy. But there is one small nuance. When you go to the site and look at the prices, the price is one, and when you start ordering tickets, they write that the company has changed the prices and add 20-30 euros per ticket. It seems that this is not a large amount, but it is not very pleasant when you order at one price, and during the order the price increases.

March 11, 2026
Rated 2 out of 5 stars

Disfunctional website = 100€ price increase

I was unable to finish the booking of my flight because of website issues at the phase of the options tab before payment. The retry (3 times) had left me with an increased price of >100€ on my booking.

March 14, 2026
CheapTickets.nl logo

Reply from CheapTickets.nl

Hallo Greet,

Dank je wel voor het delen van je feedback. We begrijpen dat prijsverschillen verwarrend kunnen zijn. Vliegticketprijzen worden vastgesteld door de luchtvaartmaatschappijen en kunnen op elk moment veranderen door vraag en aanbod, zelfs binnen korte tijd. We waarderen het dat je je ervaring met ons hebt gedeeld en nemen je feedback graag mee.

Met vriendelijke groet,
CheapTickets

Ingrid

Rated 1 out of 5 stars

The flight was booked with a 30 kg…

The flight was booked with a 30 kg baggage allowance, but the ticket states 20 kg.

March 5, 2026
CheapTickets.nl logo

Reply from CheapTickets.nl

Hello Yousef,

Thank you for your review. I will sent an email to investigate this further.

Kind regards,
CheapTickets

Ingrid

Rated 1 out of 5 stars

Without request tickets got refunded- now cannot rebook.

Parents got stranded on Bangkok Airport due to a cancelled flight, trying to rebook them was not possible as CheapTickets cancelled the tickets and applied for refund, meaning the flight operator could not help us anymore. CheapTickets never didn’t do anything to help, other than quickly apply for refund without our permission. Buying new tickets is impossible due to the high prices they now want.

You cannot speak to them, and if you’re able to get a hold of them they won’t help. Next time pay more via a different company.

Update after reply:
We never asked to refund, and CheapTickets did that without our consent. Because of that, the operator was not able to rebook the flights anymore. They told us very clearly CheapTickets caused more problems by doing that.

March 8, 2026
Unprompted review
CheapTickets.nl logo

Reply from CheapTickets.nl

Hallo Remy,

Wanneer een vlucht wordt geannuleerd en de luchtvaartmaatschappij op dat moment geen directe alternatieve vluchten in ons systeem beschikbaar stelt, wordt vaak een restitutie aangevraagd om de reissom veilig te stellen.
Wellicht zijn er alternatieven naar omringende landen die voordeliger zijn.
Bedankt voor je begrip.

Met vriendelijke groet,
CheapTickets

Ingrid

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look