Cheese Box Club Reviews 

64
TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

Great cheese and perfect gift for my sister. Company followed up to ensure we recieved delivery and lovely touch of hand written gift note. 5 stars!

Rated 2 out of 5 stars

Poor, repetitive selection of cheeses each month with zero customer service. Over the course of three boxes we had three lots of the same Wensleydale with cranberry, each time with only 8 days left be... See more

Rated 5 out of 5 stars

Unfortunately the delivery company left our cheese outside as we weren’t in and didn’t leave a note in our postbox to let us know. We only found it over 48 hours later having been in 30 degree heat.... See more

Rated 5 out of 5 stars

Purchased a box for my son in law as a present and for myself. We are both delighted with the contentm the variety and amount of cheese plus crackers and pickle and even a complimentary cheese board.... See more

Company details

  1. Cheese Manufacturer

Written by the company

At Cheese Box Club, we're passionate about providing exceptional cheese experiences. Whether you're a cheese aficionado or a curious beginner, our boxes offer a culinary adventure filled with the finest and most unique cheeses from around the globe.


Contact info

3.4

Average

TrustScore 3.5 out of 5

64 reviews

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3.4

All reviews

(64)

1 review in the last 12 months

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Rated 3 out of 5 stars

Good quality hamper not set up for corporates though

I wanted to order several hampers in one go as corporate gifts delivered to different addresses in one payment however the system is not set up to do this and I was told I would have to do each transaction separately. Unfortunately the company then lost out on the sale as this would simply take so much longer to do and then to process. I ordered 1 hamper in the end which was really nice. It is a shame that the website is not set up for companies though.

December 14, 2022
Unprompted review
Cheese Box Club logo

Reply from Cheese Box Club

Hello Sharon,
I am so sorry you weren't happy with your service from us.
We are currently looking at developing a fully functional section of our website for corporate gifting. Corporate gifting for us is something we work off website, and ask all customers to send us a spreadsheet of orders so we can take that hassle away and submit the orders for you. Again, I am so very sorry this wasn't communicated to you correctly.
If you would like to do any further corporate gifts with us again please do contact either myself or Joe and we will be happy to assist you.

Kind regards,
Lydia-Grace

Rated 4 out of 5 stars

Not sure why you emailed requesting a review - but here it is

My order went missing then turned up after I’d been told to destroy the contents because they would be out of date. Then the parcel turned up unexpectedly, I’d been told a new order was being sent out but that never happened because they deemed the package to be delivered - the cheese was not edible. I fought to get a refund but only got a partial refund in the end.
UPDATE
Cheaze contacted me after writing this review and sent me the most beautiful cheese box from the subscription range. They couldn’t have been kinder and the selection of cheeses was fantastic. It looks like they have made a lot of improvements since my initial experience and so I have changed my rating to reflect a more positive experience.

June 9, 2022
Unprompted review
Cheese Box Club logo

Reply from Cheese Box Club

Hi Elaine, sorry to hear about your experience with us wasn't up to our standards! I have dropped you an email to get this sorted for you.

Team Cheaze

Rated 5 out of 5 stars

Good range and plenty of it

I ordered a box for 2 for Christmas as a treat. It was excellent 5 different cheeses, some biscuits and a chutney. Great value. I have ordered previously from a nearby farm shop and the range was not as good and the box more expensive.

December 14, 2022
Unprompted review
Rated 3 out of 5 stars

I bought the mothers day package which…

I bought the mothers day package which was fab.
Was going to purchase the subscription for 3 months as a gift but just felt that the £12 delivery charge for that made it feel so much more expensive so didn’t go ahead with it sadly. If it wasn’t for the delivery charge, I was have purchased.

December 14, 2022
Unprompted review
Cheese Box Club logo

Reply from Cheese Box Club

Hi Angela, sorry to hear about your experience with us wasn't up to our standards.

Our delivery charge for a box is £3.99 so the gifting subscriptions you pay for 3 lots of delivery at once so you don't have to pay every month! Really sorry it wasn't clearer on our website but hopefully one day you come back and we can maybe give you a discount :)

Rated 5 out of 5 stars

Great service

Bought a three-month subscription as a gift and wasn't disappointed. They also went above and beyond when it came to correcting an error I'd made in terms of amending some order details. Would definitely use again.

August 16, 2022
Unprompted review
Rated 5 out of 5 stars

A perfect pressie

I bought a year's subscription for my husband as a birthday present and it was a resounding success. From the quality of the cheeses to the efficient and friendly service of the customer care team nothing can be faulted. We particularly liked the little "extras" popped in the box each month, sometimes chutney, sometimes an unusual flavour of crisps. All in all a lovely box to look forward to each month. I have no doubt at all that we shall be back.

August 15, 2022
Unprompted review
Rated 5 out of 5 stars

Top Service!

Great product, great service and great value for money. Will definitely use again!

January 20, 2022
Unprompted review
Rated 5 out of 5 stars

A really great present idea

Got a subscription for a special present for my friend. She loves cheese and she LOVED this. I’d highly recommend as a present. Great customer service too.

January 4, 2022
Unprompted review
Rated 5 out of 5 stars

Great!

The first box that was sent out I was told was delicious! I ended up having to cancel the subscription early and was immediately refunded. The company was just a pleasure.

December 22, 2021
Unprompted review
Rated 5 out of 5 stars

Actually the best

Actually the best, have ordered a couple of times for friends over lockdown as cheese is so much better than flowers and all that, and everyone absolutely loved it! Nice one bruva!

March 19, 2021
Unprompted review
Cheese Box Club logo

Reply from Cheese Box Club

Fantastic Hannah!
Thank you so much for your review and your continued custom.

Rated 5 out of 5 stars

Very happy with my experience

Very happy with my experience. Ordered the Christmas box and arranged delivery for today. I received a notification this morning confirming tracking details with DHL and the delivery arrived prompt and safely. Box is nicely packaged ready for me to wrap (its a Christmas present for my partner) and I'm looking forward to try all the tasty products.
Will make a further purchase in the future.

December 22, 2020
Unprompted review
Cheese Box Club logo

Reply from Cheese Box Club

So happy your box arrived safely April
Glad you enjoyed the experience with us
thank you for the wonderful review

Rated 5 out of 5 stars

Would totally recommend

This is the second time we have used Cheaze. We used a couple of weeks ago for a birthday present. I think the box was £20, and the person receiving was delighted. Arrived when we asked excellent communication. Thank you! Then ordered cheese for Christmas and this was delivered today (slightly too well organised). This was £30, the packaging is great, a leaflet explaining the cheese, arrived when it was due to arrive, great communication and the cheese looks amazing.
In summary, we would have no hesitation in recommending great price, good delivery, amazing cheese and friendly communication.

December 11, 2020
Unprompted review
Cheese Box Club logo

Reply from Cheese Box Club

Thank you George for the fantastic review! So glad you have enjoyed your experience with Cheaze, we hope to see you again soon!

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