chesca Reviews 

2,316
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 361 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and beautiful design of the products, often noting their garments are well-made, comfortable, and long-lasting. Many people appreciate the efficient service, including prompt delivery and excellent communication throughout the process. Reviewers frequently mention the fast dispatch and careful packaging, contributing to a positive overall shopping experience. However, some customers also noted inconsistencies with sizing, finding garments either too small or not true to size, which often led to returns. A few other people also felt that the quality was not always up to their expected standard, citing issues like poor finishing, creased items upon arrival, or fabric not meeting expectations. Additionally, some reviewers mentioned excessive packaging or delays in receiving refunds for returned items.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many praising the high quality, beautiful materials,... See more

Quality

People report positive experiences with quality, with many reviewers consistently praising the high quality... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting the speed and... See more

Return policy

Reviewers mention ambiguous feedback about the return policy, with many customers finding the return and... See more

Service

Users describe positive interactions with service, highlighting the fantastic team service, customer support,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My order was presented perfectly and delivered promptly. A return of one item was so easy, with a bar code generated and clear instructions. Email correspondence with customer care was answered prompt... See more

Rated 5 out of 5 stars

Fantastic fashions! Lovely coordination of clothes, that extend the range of pieces to buy, which gives varied outfits to wear in different context. For example a dress and jacket, then same or cont... See more

Rated 5 out of 5 stars

Kept me informed about my delivery every step of the way . Delivery was quick and beautifully and carefully boxed and wrapped dress . Quality as expected was very high and as viewed . No need to retur... See more

Rated 5 out of 5 stars

Top class, speedy communication and every possible help offered - including finding me a garment in a size not available online. Returns made incredibly easy offering a "non-printer" version. Refund... See more


Company details


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4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(2,316)

342 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful mother of the bride outfits

I ordered two outfits of the same design for my daughters wedding in November. They arrived in a few days by tracked delivery and were very well packaged. The outfits are beautiful quality and I am keeping them both. Very happy with my purchase.

January 17, 2026
Rated 5 out of 5 stars

Lovely dress

Lovely dress, can only afford to buy in the sale but its an investment piece not throwaway fashion, it will last for years .

January 8, 2026
Rated 5 out of 5 stars

First class clothing and service.

The after sales service was brilliant. Speaking and/or communicating via email to an actual person makes a huge difference.
Superb quality of garments and I was SO happy they do plus sizes! I have been looking for something a bit more luxurious (which is difficult in a size 24) away from the usual stuff I buy from the high street Plus size companies and Chesca have a extensive range. I will definitely shop there again. I do all my clothes shopping online and found the measurements to be accurate.

January 5, 2026
Rated 5 out of 5 stars

A welcome discovery

It was helpful that your product was with John Lewis. I was browsing for a suitable wedding outfit and Chesca was the brand that had my ideal ensemble. Chesca is a welcome discovery for me.

December 30, 2025
Rated 5 out of 5 stars

Beautiful dress

My order was dispached very quickly (the next day) and arrived a couple of days later. The dress is a stunning colour and looks fabulous. I've only worn it once for a luncheon with friends but there wasn't a crease on the fabric afterwards. Very pleased with the dress.

December 30, 2025
Rated 5 out of 5 stars

Item as described and of good quality

Item as described and of good quality, brought skirt in navy and awaiting black to come in stock. Already have same skirt in black but after so much wear and purchased a long time ago it needs replacing. The only negative for me is the navy skirt just purchased came up longer than my old black one of same style so will need to get shortened. Would love your website to have option of letting us know when item out of stock are back in stock along with size option included.

December 27, 2025

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