chesca Reviews 

2,316
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 361 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and beautiful design of the products, often noting their garments are well-made, comfortable, and long-lasting. Many people appreciate the efficient service, including prompt delivery and excellent communication throughout the process. Reviewers frequently mention the fast dispatch and careful packaging, contributing to a positive overall shopping experience. However, some customers also noted inconsistencies with sizing, finding garments either too small or not true to size, which often led to returns. A few other people also felt that the quality was not always up to their expected standard, citing issues like poor finishing, creased items upon arrival, or fabric not meeting expectations. Additionally, some reviewers mentioned excessive packaging or delays in receiving refunds for returned items.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many praising the high quality, beautiful materials,... See more

Quality

People report positive experiences with quality, with many reviewers consistently praising the high quality... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting the speed and... See more

Return policy

Reviewers mention ambiguous feedback about the return policy, with many customers finding the return and... See more

Service

Users describe positive interactions with service, highlighting the fantastic team service, customer support,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My order was presented perfectly and delivered promptly. A return of one item was so easy, with a bar code generated and clear instructions. Email correspondence with customer care was answered prompt... See more

Rated 5 out of 5 stars

Fantastic fashions! Lovely coordination of clothes, that extend the range of pieces to buy, which gives varied outfits to wear in different context. For example a dress and jacket, then same or cont... See more

Rated 5 out of 5 stars

Kept me informed about my delivery every step of the way . Delivery was quick and beautifully and carefully boxed and wrapped dress . Quality as expected was very high and as viewed . No need to retur... See more

Rated 5 out of 5 stars

Top class, speedy communication and every possible help offered - including finding me a garment in a size not available online. Returns made incredibly easy offering a "non-printer" version. Refund... See more


Company details


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4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(2,316)

342 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely shrug

Lovely shrug. Pleased to buy in the sale as I had purchased the lovely quality dress which matches it last year. So comfortable, so flattering and easy care too.

February 11, 2026
Rated 5 out of 5 stars

Great service

Great service the product arrived within 3days unfortunately it didn’t fit so had to return the item.simple return policy.

February 1, 2026
Rated 5 out of 5 stars

Special occasion

I've always bought chesca clothes for special occasions. This time I bought the red lace coat for a special birthday party. Love it.

January 17, 2026
Rated 5 out of 5 stars

Returns

My order arrived quickly and beautifully packed unfortunately I had to return as I ordered wrong size.i was informed when returned package arrived at Chesca. I am expecting information regarding exchange.

January 24, 2026
Rated 5 out of 5 stars

Veronika

Thank you for the excellent service of your company. I am absolutely delighted with my purchase and I will use your company again in the future.

January 19, 2026
Rated 5 out of 5 stars

Excellent service. …

Sadly the item I ordered was too big and the other sizes had sold out.
The ordering and returning process were excellent and I wouldn’t hesitate to buy again next season.

January 13, 2026

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