Chick Fil-a Reviews 637

This is the second time that I have gone to Schererville Indiana store and have been totally ignored. There were at least 6 workers (Children) behind the counter just yacking away. I stood there for at least 5 minutes with ZERO acknowledgment. This is the second time in a month that this has happened. Strike 2 Chick Fil-a.

went there from the uk, guy pulled a gun on me because i looked at him

never going again

I have been ordering Chick-fil-A and having them deliver it to me for quite a while now and have never had any trouble whatsoever I've actually always thought they were great very fast and my food has always been hot and fresh but here lately the last 3-4 time's I've tried placing an order to be delivered I'll literally get all the way to the checkout part and it'll say that there are no time slots available I am very disappointed

It’s fast food and with any quick food, it’s 70/30 getting fresh stuff depending on the time of day. Did have a piece of chicken that was not as big as usual, but usually have zero complaints. They always have what I ordered - unlike some fast food places that forget things I’ve paid for and I have to go back!

Cold food! Sandwiches were cold. Fries undercooked and cold! I live 5 minutes from the restaurant. This was drive thru.
Parkside in Cary NC is horrible. Food is always a risk. I keep trying. But it’s not good.

DON BIT MY TOES
when i went to chick fil a to get a chicken sandwich the manager don went up to me and my family and bit my child’s toes off and put it in another customer’s drink!!
After that he took off the shoes and socks and started to slurp and bite my toes and it hurt 😞 1 star cuz don is mean and my son needs to be in wheelchair now

No clue why reviews are so low but i love this place! 10/10

Just finished on a trip to USA and visited Chick fil a a number of times. Never disappointed. Always met with friendly respectful staff.
Must mention in particular the CFA in Dawsonville GA and a special mention for JIM PARSONS who we met on two occasions. Very friendly and helpful.

This store has THE

I like Chick Fila.
Shocked at the low score.
Their food is great. Excellent sandwiches. Great lemonade. I pass on their fries.
Always good service.
My second choice for fast food, just after In-N-Out.

I waited over 20 minutes for a medium waffle fries and the fries wasn’t hot. The guy who supposed to be serving the food for the customers all he did was called out my name and expected me to come to him pick up my order. I dined in by the way. He looked like he had a bad attitude towards doing your job. This is located in Coral Springs Fl. I won’t go to this location anymore.

The store in York,Pa. Refused to give a Military Discount yet gives them only to cops. Hmmm ? WONDER WHY?

I ordered a delivery order from Chick-Fila Braselton. I understand that they charge a surcharge on delivery pricing (to go or in restaurant prices are cheaper). I also know they charge a delivery fee. All of which I am good with. What I have an issue with is I placed an 11.00 order for them to literally take across the street and they charged an additional 1.50 after I checked out. I emailed them and got a blow off corporate response from some corporate PR guy who is extremely bad at his job. He didn’t not even read my complaint. It was just a boiler plate response about how they charge delivery fees to cover costs. No shoot Sherlock! Cedric Needs to be terminated for being incompetent.

The assistance and taste was very good. Good luck chick fil a

It’s bigger was the worst buyer in the word they said it was good but there hair kind should’ve went back from all that cap one star that burger tastes like burnt bacon

I do enjoy the people there really friendly but the time it takes to get the food could use some work, aswell as the food itself it took me maybe 10 15 min and my food was still a little cold.

Chic Fil-a's policies - no longer in line with conservative Christian ideals.

Just read that they created a DEI position. Why is that necessary?
For us, DEI means Don't Eat Inside.
Adios.

Why won’t Chik fil A refund customer for missing & rancid items???
Went thru the drive thru at Tuutle Crossing in OH. Missing brownie & received a rancid/sour milkshake. Called store was told by cashier & the Manager Channing Smith that their “new policy” was to make customers drive back to their store to show their receipt because they’ve had so many complaints of missing items. This was after I had already told both of them I went thru the drive thru as we don’t live there and we’re on our way to an event & they confirmed they found my receipt in their records. When I asked why would I have to drive back to them to bring in my receipt after they already confirmed they have it electronically and how would that “prove I wasn’t lying” (as was implied by Channing numerous times) I was simply told to call corporate. The email response from Corporate was that they referred my concern back to the store. The store emailed me a coupon for a brownie & shake. When I responded that I need a refund as there is no chick fil a in my area the store again reiterated their “new policy” of not refunding for missing and rancid items.
After numerous communications and giving them numerous opportunities to make this right only to be refused they left me no other options but to post a review in hopes that someone in the organization will see and step up to do the right thing. And yes, I did dispute the charge on my card so now they can spend more money in salaries responding and handling that as well as paying the charge back fee they’ll automatically incur. They should have just done the right thing in the beginning.

We usually have no issues with Chick-Fil-A….up until today.

My daughter placed a very simple drive-thru order:

Chicken Strips
Spicy Chicken Sandwich
Mac n Cheese
Large Fries
Cheese Sauce
(2) Honey Mustards

When my daughter got home, No Spicy Chicken Sandwich. No Fries and No Honey Mustards.

She drove back, waited in the drive-thru again and was assured that everything was in the bag.

My daughter gets home and No Honey Mustards again.

Chick-Fil-A….also advertises (2) pickles on their sandwiches. My sandwich has NO pickles.

That’s what happens when they dance around in the the kitchen and are NOT paying attention.