Chick Fil-a Reviews 637

Chick-fil- has excellent quality food and great customer service. I have never been disappointed. It seems to me that the reviews on this website are skewed with a sudden influx of one stars as if a concerted effort to bring the company down due to politics. My only disappointment is that they close at 10 pm.

Best ingredients, best food, best customer service. Our family loves when we treat ourselves to Chick-Fil-A, by far the best fast food anywhere.

I order a market salad got 2 blueberries in it. Got 2 strawberries in it. 3 pieces of apple in it. The rest was lettuce. Call and was told should have 6 blueberres 4 strawberry and more apples. Was told i need the receipt but they did not give it to me. Very statifed in the salad.

They get 1 star because the chicken is ok. Horrible service. Ordered a deluxe chicken sandwich and a plain with mayo only, and a Mac and cheese. Didn't get my Mac and cheese. Which I was so excited about. No mayo at all. And 3 fries? Why do I have 3 fries in my bag? Didn't order 3 fries. And good luck getting back in to get your order fixed because of the way they have their parking lot set up. This was the first time I've ever been and was so excited because of the way people rave about it. HUGE disappointment.

Terrible customer service. Called, emailed yet no response. Good Christian operation????? Food and service has taken a nose dive. I won’t be spending any more money with this company.

The chicken tortilla soup is no longer chicken tortilla soup. Paying over $8 for a bowl of this saddens me. White beans don’t belong in tortilla soup, but even so, the flavor was not what it should have been , besides being very thick like a chili.

We had placed two orders through GrubHub. The first order came with a 12-nugget meal missing and a large fry missing. We called the restaurant and talked to a Jen who was very friendly and told us those items would be placed in our second order. When we received our second order, those missing items were not in the bag. We called the restaurant again to inform them of this and spoke to a Trish who was very rude and short with us and just kept throwing around that she is the manager, and it was grubhubs fault not Chic-fil-a's. This happened to us last week as well and were giving our order with a missing sandwich. I beleive that staff needs to doubt check that the order is correct before giving it to the grubhhub driver.

Just ordered a group lunch for my office and it was missing one meal. When I went to the Chick-fil-A website to order, it directed me to another site (DoorDash) to place the order. Neither were willing to send the missing items. Chick-fil-A blamed DoorDash and said there was nothing they could do since it involved a 3rd party. Clearly, they have a collaborate business arrangement or I would not have been directed to their site. DoorDash provided an insufficient "credit" that did not cover the taxes, fees, and tip they expected AGAIN for a meal that didn't arrive and was already paid for. Sorely disappointed in lack of service from both organizations.

In Mesa, AZ the Chick Fil-a is a well oiled machine. Normally when I go to a drive through with a huge line I drive on by and skip it and go find something else. I don't hesitate with Chick Fil-a because I know this location is going cycle through the line in no time at all. Even if the lines are 10 cars deep, you will get through in minutes. Order is always correct and food is delicious and hot every time! A+ efficiency and great service on display everyday. Still no better chicken sandwich in AZ.

If you want a good laugh, go read the 1 star reviews

I was in line and ordered a breakfast biscuit. Money was taken. I did the usual 20 minute wait in the car finally reaching the window I was informed. They were out of breakfast items And if I wanted something else it would be an extra charge. I said you took my money you burnt a gallon of by gas and time in line and now you tell me this. I was mad and irritated at the attitude and sarcastic apology.
I told them this was not a Christian way to act and I let them know I was pissed. Another lady came to the window and called me an a—hole
I drove off. No food. The charge is still in my AMX. I think these people need to start opening on Sunday.
I will never go to a chick fil a again
On yea one more shot. I called corp office and talked to a live body.
Gave them my cell and email address
Never heard a word. They don’t care

Like this one, very recommended

On holiday in Miami and family was looking forward in trying chick fil-a paid $67 for my order only to find out when delivered by door dash we got half the Oder and that was wrong. When we try getting in touch with the store they never pick up and door dash could not get another car to bring the rest of my order and offering me credit but that’s no good as we fly back the next day. Will never go chick fil-a again and door dash still owe me money. It’s criminal poor customer service please don’t come to the uk with service like this you will get NO business and am still owned $45. Me being Angry is an understatement.

I love the service and I love the food. I go there every week

Worked there for a bit a few years ago and it was fine then. The most recent time though, it seems the quality has dropped. The nuggets are still good, but that's really the only thing on the menu I like anymore.

They give food poisoning, and pretend to be 3 different shops including burger shack and Peri Peri chicken

Fresh food , kind people

I was at chic- fil-a yesterday getting dinner.i came through the drive thru and ordered the chic-fil-a combo with a side order of mac& cheese.the.sandwich was a grilled chicken sandwich.everything else was good.

I drove by Chick Fil-a on Alon Center NW Military. They gave me someone else's Fries and drink I didn't order. Then my Order was cold and No sauce. When I called Pauline who said she was the Manager. She Jump at me and said "Well be glad you got free Fries! Yes but it was Someone else's. And my Meal is Cold. She became hostel and upset I was speaking up about my Cold order ! Watch out for that Manager Pauline on NW Military dr.