Chick Fil-a Reviews 637

I love this restaurant. It has to be the best overall service experience in a fast food chain. just my opinion though!

I love their chicken sandwich but I think it got a little overprice lately as in and out still seems like a better place for fries and burger but I do love the sauce they offer lots choices.

Bring back large coffee!!! I’m a signature member with over 10,000 points and I’ve stopped going to Chick-fil-A for breakfast altogether because no large coffee is available.

Chicken could have been cooked a little more

Hagerstown MD. Chick Fil A If they get your order wrong (like forgetting the bun on the sandwiches you ordered) its not their problem, and they will not fix it. They just robotically apologize and say "Oh well"!

Lost my business! Will not give this company my business again!

I once had to wait 20 minutes in line for my chic-fil-a and they comped the whole meal for everyone in the drive through without even asking, it was just extended to us. I mean the food is pretty great too, so there is that. The price can be a little steep but the app they provide also has great rewards that don't seem to expire. ABQ, NM Menual & Wyoming location

Since I first posted this review on July 22, 2022 I was phoned by the Chick-Fil-A location twice, I returned both phone calls and left messages to the people that had placed the phone call.
To date I have not received any other calls nor have they reached out to me by email, having my email contact information. How eager are they to resolve my bad experience?
" I recently visited the Plattsburgh, NY location of Chick-Fil-A for lunch. I ordered a spicy chicken combo and asked the girl behind the counter if the chicken was crispy as I had mentioned that previously it wasn't.
Upon biting into the sandwich I was convinced things haven't changed the sandwich was neither crispy nor was it spicy. Being hungry I finished it only to be convinced that if I want crispy I go to Popeye or KFC, if I want soggy and non spicy Chick-Fil-A is my go too, sad but Goodbye Chick-Fil-A."
I have moved on a little disappointed but moved on.

The keystone location is horrible. Salad no dressing (how do you eat a dry salad) forgot fries, chicken was old, and a 30 piece nugget which you thought was a nugget was just batter. You spend 50 + dollars to treat yourself and family and this is what you get. Worse experience ever! Money is tight with food being so expensive. I feel like why did I waste that much money for garage!

Have worked with the company on large catering and they are always a pleasure to deal with.

Great salad, shake and kind service from the Brooksville branch.
Thank you.

I've contact Chi fili Corporation in Atlanta GA Twice Regarding the North Carolina knightdale Location of having...too wait Twelve minutes Refilled on Lemonade after me my wife paid over 25 Dollars. Lunch Not One Response from Owner Operation That Franchise I want be going Back location Totally unacceptable. You...Much Train your Staff the way you operate that location McDonald's and Burger King At least Would Respond Oh Forget y'all Are church Folks True Christian Bless your Heart Do I on others as Do own yourself?

Disgusting place both of us ended up with food poisoning. Avoid Chick n filla Dudley

CFA @ Village at Waugh Chapel, Gambrills, Md, not very good service! I ordered biscuit with no butter. I got a biscuit with no butter! Took it back to the counter, cashier tooked it, handed back through service window!! Other cfa's will discard the unsanitary food and order a fresh one. To me this was disgusting as my GERMS were passed through the area where they bag up orders to the kitchen, where food is cooked!

On 6/20/2022, I went to the location drive thru. The order was for a chicken sandwich meal. The District Heights FSU(#02608) @ 4:50:04PM, Order # 10887490.reqested extra pickles,PJ Cheese,Lettuce, FriesMD, DrPpr MD. Tran Seq No:10887490. There was not a top bun nor anythings requested. 🤑😡😭 Compensation is be paid for this order. Thanks for your professionalism to resolve.

FK ALL OF YOU THIS IS FAKE NEWS MY CHICKEN IS GOOD I DIDNT KILL UR CHILDREN YOU DID ENJOY THE RATS THEY NOT LEAVING >:(

Pads overheat and you are stuck in drive thru for 15 then another 5 minutes trying to get order taken smh hull street near Home depot

Visted there on 5/21/2022. Between my daughter and I we spent over $70.00. The receipt stated that if I filled out a survey, I would receive a free sandwich. I normally spend about $100 per month at this location. Within a few hours of eating, I completed the online survey, and it was submitted.
In the last two weeks I have called three times to their corporate customer service being told each time they were going to escalate my complaint, So far nothing.
I called the store yesterday and left my phone number and explained my situation. Again zippo.
I guess they are not concerned about losing my twice weekly visits nor the $100 per month I spend there. My rathr larger family will also avoid this restaurant.
Sad.

It has exclusive burgers.

After contacting Chick Fil A’s customer service ‘3’ times to ask a ‘Mega Simple’ question, only to be, for 3 times, left on hold for 8-10 min Each time w/No apology, No call-back or etc. Chick Fil A…PLEASE contact the customer service of The Cheesecake Factory & Train & Do as The Cheesecake Factory DOES…provide Great Customer Service~!!!!!