As a collector I’m looking for quality for a great price and that’s what I got. I don’t normally leave many reviews but I felt these guys deserve a shoutout for the brilliant service they are provid... See more
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See what reviewers are saying
First time buying from these guys and everything was perfect, decent prices and I kept up to date on the order status, everything worked and had no problems at all. Would definitely recommend them an... See more
Second time ordering from Chillout and I'm definitely happy with the service. The delivery was fast, individual items were neatly and securely packaged and the condition was great. The only (minor) ni... See more
I have been using Chillout Games for completing my retro game collection for the last decade. They always deliver in terms of quality. You'll always know the exact condition and details of what y... See more
Company details
Written by the company
Chillout Games specialises in popular, rare, collectable, new sealed, promotional and imported video games for nearly all platforms from 1980 to current day. We are pleased to announce that our website is now 20 years old with over 200,000 customers! We have also been on eBay for 20 years and are consistently a high rated seller. All orders received before 3pm(and most 3-4pm orders) are posted on the same weekday. UK orders over £50 automatically qualify for free courier/Royal Mail Tracked delivery. Game orders over £60 are currently upgraded to Royal Mail Tracked 24(as at Nov23). We check, grade (and test if necessary), refurbish, clean, regrade, recheck, photograph, describe all games individually before listing for sale. Chillout Games has invested in £25,000 of professional disc machinery and employs a dedicated machine operator to deliver your discs in the best possible condition. Another long serving member of staff is responsible for cleaning and checking cart contacts, checking authenticity, checking/replacing cart internal batteries, and refurbishing consoles and accessories. The website also offers an instant price for 50,000 of your games with free Parcelforce courier collection or Post Office dropoff options and get paid within 48hrs of receipt (larger quotes 3-4 days). Everyone at Chillout takes pride in delivering high quality games and we really value your comments.
Contact info
Unit A8, Southmoor Industrial Estate, M23 9XD, Manchester, United Kingdom
- 0800 861 1066
- www.chilloutgames.co.uk
4.8
Excellent
702 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Trade In
Been meaning to use this service for a while. Sold a batch of games and got a fantastic price, unlike a certain shop with pink colours. Very quick and efficient service, will be using again in the future.
November 19, 2020
Unprompted review
Can't praise this company enough,great…
Can't praise this company enough,great seller never had a problem and I buy regularly off them,excellent company and service highly recommended
November 9, 2020
Unprompted review
Trade in with no issues!
Traded a console and games in to Chillout Games. Unlike other trade in companies, their feedback is very thorough throughout explaining when they received it, where the trade in is in the queue and then confirmed they would pay the pricing that was agreed. Very happy with the service and will definitely use again.
November 8, 2020
Unprompted review
Great for retro games
Carries a great selection of retro games - order was shipped quickly and games were in excellent condition
October 31, 2020
Unprompted review
Very good service.
Very good service. Rigorous information, rapid dispatch and good packaging.
October 31, 2020
Unprompted review
The best place to buy my games
The best place to buy my games, Relayable and trustworthy, always impeccable with their produts and a great service overall. Thank you!
October 30, 2020
Unprompted review
Very good Service!
I would definitely recommend, good price and very well packed.
October 2, 2020
Unprompted review
Professional as always
Professional as always. Fast delivery and neatly packed.
October 2, 2020
Unprompted review
The best place for great condition…
The best place for great condition games, never had a problem and have been using them for years!
September 26, 2020
Unprompted review
For Quality Of Service
Chillout Games Ltd was the first games store I checked out online. And is one I continue to go back to, simply because quality of service counts. In the recent 'your items have been delivered' e-mail, included were links to guides of games purchased if I needed them. -Another nice touch!
September 18, 2020
Unprompted review
Fast and affordable overseas shipping
Fast and affordable overseas shipping. The item arrived in the condition depicted in the pictures provided. A+ seller!
September 6, 2020
Unprompted review
Very easy to sell Games
Very easy to sell Games, Shipping was very easy and the package arrived and was processed very quickly.
September 2, 2020
Unprompted review
Very Good & Fast seller
Very Good & Fast seller ! 5 stars ! Thanks a lot
August 18, 2020
Unprompted review
There is no better place to buy retro…
There is no better place to buy retro games. I already spent thousands of euros here and I don't regret it. Best quality and good prices.
August 15, 2020
Unprompted review
A treasure
Excellent selection, great prices, and courteous customer service. Keep it up!
August 8, 2020
Unprompted review
Best prices
Best prices for selling games, and they collect it for free, pleasant and smooth transaction, what more could you ask for?
July 24, 2020
Unprompted review
Delivery was fast and everything…
Delivery was fast and everything arrived perfect!
July 24, 2020
Unprompted review
My choice for retro games
I've bought a few things from chillout games and I'm really impressed with the fast despatch and delivery, not forgetting great price and quality. Big Thanks. Highly recommended.
July 18, 2020
Unprompted review
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