Chiltern Seeds Reviews 

151
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Excellent customer service from Nina who arranged for priority delivery and even followed up to ensure that I received them. Could not recommend highly enough. Looking forward to sowing them now!

Rated 1 out of 5 stars

A very disappointing experience. Bought a pack of veg and herbs. They advertise with photos of tomatoes, cucumbers, peppers, aubergines. I didn't get any of them. Instead I got all sort of leaf veg... See more

Rated 5 out of 5 stars

All seeds I bought germinated and now been planted in various places in garden baskets and pots and greenhouse. I bought lisianthus which I understand are hard to grow, they are doing really well and... See more

Rated 5 out of 5 stars

First time ordered from Chiltern Seeds and very pleased with the product I have received promptly. Seeds are high quality, nicely packaged and well described. I ordered several items, but started the... See more

Company details

  1. Home & Garden

Written by the company

Set up in 1975 Chiltern Seeds sell a wide range of flower, vegetable and unusual seeds to grow in your garden.


Contact info

4.2

Great

TrustScore 4 out of 5

151 reviews

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No recent history of asking for reviews

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Replied to 20% of negative reviews

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4.2

All reviews

(151)

16 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you Nina

My second year ordering from Chiltern. Nina from was super helpful with resolving a delivery query, and getting my seeds shipped fast.

January 20, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

I have used Chiltern for my annual seed order for some years now - their service is superb; both in terms of efficiency (the orders are often sent out same day) and customer service (any changes or assistance needed receives a prompt and helpful reply).
Of course, the seeds themselves are also a quality product with excellent results.
Look no further!

November 29, 2024
Unprompted review
Rated 5 out of 5 stars

A brilliant variety of seeds

A brilliant variety of seeds, some of which are rarely found elsewhere. Chiltern Seeds also deliver to N Ireland unlike most other seed companies.
I’ve been ordering seeds from them for many years and I really look forward to receiving the catalogue and spending hours deciding what to grow next!

November 4, 2024
Unprompted review
Rated 5 out of 5 stars

A great company to buy from

I've bought seeds from Chiltern Seeds for a few years now and they always have excellent germination rates, and they're always what they're supposed to be! Customer service can't be faulted either.

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

Lovely company to deal with

I have bought many Chiltern seeds and have had a problem with germination from only one species. I wrote about it as a review which was picked up immediately. They expressed genuine concern and requested information on how I had sown the seeds and in what conditions. After I sent this I got a long very friendly email from the after sales team explaining what could have gone wrong. They sent a replacement packet out first class with lots of growing tips and again were extremely friendly. The monthly newsletters are very interesting and I would recommend this company.

October 23, 2024
Unprompted review
Rated 5 out of 5 stars

* The highest praise Chiltern Seeds *

* The highest praise Chiltern Seeds *
Through lack of computer skills I failed to complete payment for my on line order. A telephone call to Chiltern Seeds sorted everything out in a very short time.
A very kind lady took my order number and card details and I was told that I would receive email confirmation.

Confirmation was received and as one item of my order could not be filled I was offered a refund or a substitute of my choice. I chose substitute.
Another email confirmed everything that I needed to know.
This is not only first class service but a first class personalised service.

I have used Chiltern Seeds for years and have always received the same high quality produce and service.

October 28, 2024
Unprompted review
Rated 5 out of 5 stars

Life-long customer.

I have bought seed from Chiltern Seeds since the 1970's and have always received excellent service. The seeds have always grown. As well as the 'ordinary varieties' one can often find others that are rare and not available anywhere else. The first thing I grew from Chiltern Seeds, as a small boy, was Cyphomandra betacea which grew 12 ft in its first year. Never forgotten!

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

Wide range of exciting seeds & very helpful staff

I've been a Chiltern Seeds customer since 2004.
They have an amazing selection of seeds, and an impressive catalogue / website (with decent descriptions and growing advice plus the occasional funny comment).
The staff have been very helpful when I've had questions, e.g. about Lapageria seeds.
Highly recommended.

October 18, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant High Quality Seed Company

I have been a loyal customer for several years with this company. They have a wonderful selection of seeds, some very unusual, a beautiful catalogue and they are running a sustainable eco friendly small family run organisation. All seeds I have ordered, I have had very good germination. I usually order a range of veggies, annuals and perennials. I am a big fan of their bargain basement range as well. These are a brilliant good value option. 10 packets of seeds from previous year for about £4.95, always fun to open them up and see what I received. The seeds arrive in beautifully packaged eco-friendly packaging and well written seed packets. I am still using seeds that are more than 2 years old with success. I really recommend that you give this company a try. You won't be disappointed! A little PS, please do not be confused by other companies with a similar name. I am recommending Chiltern Seeds (grow something new from seed).

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

I love Chiltern seeds

I love Chiltern seeds. The descriptions of their extensive and fascinating range of seeds are always informative and humorous, drawing you in with a promise of exciting new plants to try.

October 16, 2024
Unprompted review
Rated 5 out of 5 stars

Problem sorted

This was the firtst time I ordered from Chiltern seeds and the seeds were sent out very quickly. Unfortunately there was a delivery problem and the tracked delivery did not turn up. Chiltern seeds immediatly replaced the missing seeds (free of charge) without a quibble and the new seeds turned up quickly by first class post. A week or two later the original seeds arrived in a very well-travelled package! Chiltern Seeds would not take payment for my extra seeds. A lovely company to work with, I will order again.

October 8, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service and so accommodating…

I made a mess of my order and the team at Chiltern Seeds were so accommodating whilst I sorted it out. And as soon as I confirmed all the amendments, they replied instantly and shipped it all the same day. Brilliant customer service. I have bought seeds from Chiltern since 2017 and always find them excellent.

October 3, 2024
Unprompted review
Rated 5 out of 5 stars

First time ordered from Chiltern Seeds…

First time ordered from Chiltern Seeds and very pleased with the product I have received promptly. Seeds are high quality, nicely packaged and well described. I ordered several items, but started the ones which are suitable for germinating now (autumn) and they are doing extremely well. Very high germination rate, some 100%, and the seedlings look healthy. Also impressed that there are many unusual, wild and native plants available.
Will definitely order again and recommend.

September 8, 2024
Unprompted review
Rated 1 out of 5 stars

Seeds not arrived

Ordered 2 packets of Mountain Magic Tomato seed on 12th September . Still not arrived . . Sent message through website , had no answer . When will my seeds arrive

September 27, 2024
Unprompted review
Chiltern Seeds logo

Reply from Chiltern Seeds

Dear Andrew. We do not sell Mountain Magic seeds so we assume you have ordered these from Chiltern Seeds Direct who unfortunately have copied our name causing much confusion for customers. We're sorry to hear you've had a bad experience. If you would like some friendly customer service and help ordering some alternative tomato seeds which you will receive promptly, please do give us a call!

Rated 5 out of 5 stars

Ordered many packets of seeds…

Ordered many packets of seeds and they arrived on time as promised during summer. They camed undamaged and with instructions how to plant them. All seeds germinated per instruction and some germinated really fast. Planted them during summer at 25c 50% humidity. Seeds were fresh and undamaged. If i had more place i would plant even more :)

March 30, 2024
Unprompted review

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