I had an issue with delivery options to my postcode, and the customer care team, specifcally Julita, went above and beyond to help. They were responsive, helpful and wonderful to deal with. Add... See more
Company replied
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See what reviewers are saying
Having shopped with Chinti and Parker for around 5-6 years, I very rarely buy cashmere from anywhere else. Excellent quality, nice reward scheme etc. Recently there was a mishap on the couriers pa... See more
Company replied
Please be aware there is a £5 refund processing fee on top of the postal charge returns. Absolutely shocking and not aware of any other retailer claiming such a charge. Quality is not what it once wa... See more
Company replied
Fantastic, what a lovely company to deal with. I can’t recommend Chinti & Parker highly enough. Customer service (Julita) is amazing. I purchased the Sol maxi dress, and the embroidered Oxford shirt.... See more
Company replied
Company details
About Chinti & Parker
Written by the company
About Chinti & Parker
Chinti & Parker aims to enliven and invigorate women’s wardrobes with knitwear that celebrates joyful colour, timeless shapes, and innovative texture.
Chinti & Parker’s full offer includes knitwear which packs a sartorial punch. Signature styles such as, luxe loungewear, nostalgic collaborations and colourful separates.
Uplifting and positive, Chinti & Parker's pieces are made from the highest quality materials and stand the test of time. Made with consideration and kind to the planet.
Contact info
10-11 Greenland Place , NW1 0AP, London, United Kingdom
- +44 207 016 4312
- info@chintiandparker.com
- www.chintiandparker.com
4.0
Great
579 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 21% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My order arrived in good time
July 29, 2024
Reply from Chinti & Parker
Hi Prudence,
We appreciate your feedback.
Kind regards,
Chinti & Parker
fabulous communication
fabulous communication, fast postage, beautiful products and such an easy transaction!! with thanks
July 29, 2024
Reply from Chinti & Parker
Dear Gen,
Thank you for taking the time to write this 5-star review!!
Kind regards,
Chiti & Parker
Reply from Chinti & Parker
Dear Muireann,
Thank you for taking the time to write these kind words!!
We appreciate your feedback.
Kind regards,
Reply from Chinti & Parker
Dear Vic,
Thank you for taking the time to write these kind words!!
We appreciate your feedback.
Kind regards,
Reply from Chinti & Parker
Dear Amanda,
Thank you for taking the time to write this 5-star review!!
Kind regards,
Chiti & Parker
Reply from Chinti & Parker
Dear Tongtong Wang,
Thank you for taking the time to write this 5-star review!!
Kind regards,
Chiti & Parker
Reply from Chinti & Parker
Hi Lauren,
We appreciate your feedback.
Kind regards,
Chinti & Parker
Reply from Chinti & Parker
Dear Shirley,
Thank you for taking the time to write these kind words!!
We appreciate your feedback.
Kind regards,
Reply from Chinti & Parker
Hi,
We appreciate your feedback.
Kind regards,
Chinti & Parker
Fabulous
Fabulous
Great shopping experience from start to finish
Super speedy delivery 🚚
Very happy 😃
July 26, 2024
Reply from Chinti & Parker
Dear Elizabeth,
Thank you for taking the time to write these kind words!!
We appreciate your feedback.
Kind regards,
Reply from Chinti & Parker
Dear Lilit,
We appreciate your feedback.
Kind regards,
Chinti & Parker
Excellent
Excellent, quick service and delivery. Quality is amazing, so pleased with my new cardigan
July 25, 2024
Reply from Chinti & Parker
Dear Debra,
Thank you for taking the time to write these kind words!!
We appreciate your feedback.
Kind regards,
Chinti & Parker
High quality clothes albeit expensive
July 25, 2024
Reply from Chinti & Parker
Dear Mary,
Thank you for taking the time to write this 5-star review!!
Kind regards,
Chiti & Parker
Collaborations
I absolutely love your collaborations…Miffy, Peanuts and now Mr Men and Little Miss! Mr Strong is a favourite with my 3–year-old grandson.
July 25, 2024
Reply from Chinti & Parker
Dear Anita,
We appreciate your feedback.
Kind regards,
Chinti & Parker
Returns
I had to exchange a jumper which was the wrong size to a smaller one even though I was out of time. Also, I managed to speak to someone over the telephone, always a plus in my book these days.
July 25, 2024
Reply from Chinti & Parker
Dear Trak,
Thank you for taking the time to write these kind words!!
We appreciate your feedback.
Kind regards,
Chinti & Parker
Lovely products
July 19, 2024
Reply from Chinti & Parker
Dear Marie,
We appreciate your feedback.
Kind regards,
Chinti & Parker
Reply from Chinti & Parker
Dear Mrs Cherrie,
Thank you for taking the time to write these kind words!!
We appreciate your feedback.
Kind regards,
Chinti & Parker
Reply from Chinti & Parker
Dear Miss Phillips,
We appreciate your feedback.
Kind regards,
Chinti & Parker
Delivery was super fast.
Delivery was super fast.
Jumper was beautiful and so soft looking forward to wearing my gorgeous purchase.
July 18, 2024
Reply from Chinti & Parker
Dear Philippa,
Thank you for taking the time to write these kind words!!
We appreciate your feedback.
Kind regards,
Chinti & Parker
I love the fabric and the colours
I love the fabric and the colours
it is amazing to have this brand available at Mexico
July 22, 2024
Reply from Chinti & Parker
Dear Karla,
Thank you for taking the time to write this 5-star review!!
Kind regards,
Chiti & Parker
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