Chinti & Parker Reviews 

579
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I had an issue with delivery options to my postcode, and the customer care team, specifcally Julita, went above and beyond to help. They were responsive, helpful and wonderful to deal with. Add... See more

Company replied

Rated 5 out of 5 stars

Having shopped with Chinti and Parker for around 5-6 years, I very rarely buy cashmere from anywhere else. Excellent quality, nice reward scheme etc. Recently there was a mishap on the couriers pa... See more

Company replied

Rated 1 out of 5 stars

Please be aware there is a £5 refund processing fee on top of the postal charge returns. Absolutely shocking and not aware of any other retailer claiming such a charge. Quality is not what it once wa... See more

Company replied

Rated 5 out of 5 stars

Fantastic, what a lovely company to deal with. I can’t recommend Chinti & Parker highly enough. Customer service (Julita) is amazing. I purchased the Sol maxi dress, and the embroidered Oxford shirt.... See more

Company replied

Company details

  1. Clothing Store
  2. Fashion Designer
  3. Women's Clothing Store

About Chinti & Parker

Written by the company

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£95 Basics Collection
Shop Sale
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About Chinti & Parker

Chinti & Parker aims to enliven and invigorate women’s wardrobes with knitwear that celebrates joyful colour, timeless shapes, and innovative texture.

Chinti & Parker’s full offer includes knitwear which packs a sartorial punch. Signature styles such as, luxe loungewear, nostalgic collaborations and colourful separates.

Uplifting and positive, Chinti & Parker's pieces are made from the highest quality materials and stand the test of time. Made with consideration and kind to the planet.


Contact info

4.0

Great

TrustScore 4 out of 5

579 reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 21% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(579)

27 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Purchased dress but had to return it…

Purchased dress but had to return it wasn’t the right fit for me! The dress was lovely, fabric was really soft and the print was really pretty!
Beautiful packaging with the dust bag!
Thank you!

June 12, 2024
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Reply from Chinti & Parker

Dear Becky,

Thank you for taking the time to write this 5-star review!!

We appreciate your feedback.

Kind regards,
Chinti & Parker

Rated 5 out of 5 stars

Quality and fun

Quality and fun
Your clothes make people smile which makes me happy

June 17, 2024
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Reply from Chinti & Parker

Dear Madeline,

Thank you for taking the time to write this lovely review.

We appreciate your feedback.

Kind regards,
Chinti & Parker

Rated 5 out of 5 stars

Great website and speedy dispatch

Great website and speedy dispatch

June 15, 2024
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Reply from Chinti & Parker

Thank you for taking the time to write this 5-star review!!

We appreciate your feedback.

Kind regards,
Chinti & Parker

Rated 5 out of 5 stars

Glad to find the items I like in the…

Glad to find the items I like in the sale. The top I wanted to go with the joggers I purchased wasn’t available in my size which was frustrating.

June 11, 2024
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Reply from Chinti & Parker

Thank you for taking the time to write this 5-star review!!

We appreciate your feedback.

Kind regards,
Chinti & Parker

Rated 5 out of 5 stars

Another Successful Purchase

I bought a jumper for my sister and one for myself in the sale. The sale prices are excellent. It’s best buying direct from Chinti & Parker as other sellers haven’t discounted to the same levels. It’s worth checking.
They have a great sale on so it’s worth stopping by.

June 14, 2024
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Reply from Chinti & Parker

Thank you for taking the time to write this 5-star review!!

We appreciate your feedback.

Kind regards,
Chinti & Parker

Rated 5 out of 5 stars

Brilliant product 👏

Everything from my initial contact with someone to the amazing product being delivered as quickly as Amazon!! I am actually proud to own this lovely garment 🤍

June 14, 2024
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Reply from Chinti & Parker

Dear Jan,

Thank you for taking the time to write this 5-star review!!

We appreciate your feedback.

Kind regards,
Chinti & Parker

Rated 5 out of 5 stars

Great quality loungewear

Great quality loungewear, fantastically priced and fast delivery. What more can you ask for. In fact so good I've now bought 2 loungewear set! I would highly recommend.

June 13, 2024
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Reply from Chinti & Parker

Thank you for taking the time to write this 5-star review!!

We appreciate your feedback.

Kind regards,
Chinti & Parker

Rated 5 out of 5 stars

Love the quality

Great online service and quick delivery

June 6, 2024
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Reply from Chinti & Parker

Thank you for taking the time to write this 5-star review!!

We appreciate your feedback.

Kind regards,
Chinti & Parker

Rated 5 out of 5 stars

Great customer service

Great customer service. Easy returns and exchange process. Great product quality.
I love peanuts so bought a t-shirt (my second one) great quality and fabric. Love the print. Only negative is it’s quite a boxy fit

June 5, 2024
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Reply from Chinti & Parker

Dear Kerrie,

Thank you for taking the time to write this 5-star review!!

We are glad to hear that you love our products.

Kind regards,
Chinti & Parker

Rated 5 out of 5 stars

Perfect jumper

Delivery was speedy. Very happy with the jumper. Lovely quality.

June 11, 2024
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Reply from Chinti & Parker

Dear Kate,

Thank you!

We appreciate your feedback.

Kind regards,
Chinti & Parker

Rated 5 out of 5 stars

💙🙏💛 Sustainability❣ Size positivity/neutrality options❣ And more❣ 🧡💙💚❤️

🧡💙💚❤️ Chinti & Parker's luxury womenswear, featuring cashmere and innovative knit designs made from the highest-quality yarn, is my favorite online store❣❣❣Sustainability❣❣❣ I love the quick shipping❣❣❣ I love the option to use Klarna, the collaborations, the willingness to ship internationally, and the size positivity/neutrality options❣❣❣ There is so much to love❣❣❣ 💙🙏💛

May 28, 2024
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Reply from Chinti & Parker

Thank you for taking the time to write this 5-star review!!

We appreciate your feedback.

Kind regards,
Chinti & Parker

Rated 5 out of 5 stars

SIMPLY WONDERFUL!

SIMPLY WONDERFUL!
THANK YOU….

June 4, 2024
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Reply from Chinti & Parker

Dear Mr Ganoza,

Thank you for taking the time to write this 5-star review!!

We appreciate your feedback.

Kind regards,
Chinti & Parker

Rated 5 out of 5 stars

Just love the dress!

Just love the dress!

May 30, 2024
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Reply from Chinti & Parker

Dear Sally

Thank you for taking the time to write this 5-star review!!

Kind regards,
Chinti & Parker

Rated 5 out of 5 stars

Lovely sweater

Lovely sweater, fast shipping

May 28, 2024
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Reply from Chinti & Parker

Dear Susan,

Thanks so much.

We appreciate your feedback.

Kind regards,
Chinti & Parker

Rated 5 out of 5 stars

The best!

Great service, quick shipment, beautiful and fantastic quality product

May 21, 2024
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Reply from Chinti & Parker

Dear Alice,

Thank you for taking the time to write this 5-star review!!

We appreciate your feedback.

Kind regards,
Chinti & Parker

Rated 5 out of 5 stars

Great service

Great service, ordered and arrived within 3 days. Cardigan fits perfectly and lovely colour thank you

May 23, 2024
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Reply from Chinti & Parker

Dear Clare,

Thank you for taking the time to write this 5-star review!!

Kind regards,
Chinti & Parker

Rated 5 out of 5 stars

Beautiful jumper

Beautiful jumper. My third one!!

May 23, 2024
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Reply from Chinti & Parker

Dear Nicola,

Thank you for taking the time to write this review!
We appreciate your feedback.

Kind regards,
Chinti & Parker

Rated 5 out of 5 stars

Super fast service

Super fast service! Gorgeous quality and colours.

May 9, 2024
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Reply from Chinti & Parker

Hi Elise,

Thank you for taking the time to write this 5-star review!!

We appreciate your feedback

Best,
Chinti and Parker

Rated 5 out of 5 stars

That's good fit for me !

That's good fit for me !
and I like SNOOPY !!

May 13, 2024
Chinti & Parker logo

Reply from Chinti & Parker

Hi Sachiko,

Thank you for taking the time to write this 5-star review!!

We appreciate your feedback

Best,
Chinti and Parker

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