I had an issue with delivery options to my postcode, and the customer care team, specifcally Julita, went above and beyond to help. They were responsive, helpful and wonderful to deal with. Add... See more
Company replied
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I had an issue with delivery options to my postcode, and the customer care team, specifcally Julita, went above and beyond to help. They were responsive, helpful and wonderful to deal with. Add... See more
Company replied
Having shopped with Chinti and Parker for around 5-6 years, I very rarely buy cashmere from anywhere else. Excellent quality, nice reward scheme etc. Recently there was a mishap on the couriers pa... See more
Company replied
Please be aware there is a £5 refund processing fee on top of the postal charge returns. Absolutely shocking and not aware of any other retailer claiming such a charge. Quality is not what it once wa... See more
Company replied
Fantastic, what a lovely company to deal with. I can’t recommend Chinti & Parker highly enough. Customer service (Julita) is amazing. I purchased the Sol maxi dress, and the embroidered Oxford shirt.... See more
Company replied
Written by the company
About Chinti & Parker
Chinti & Parker aims to enliven and invigorate women’s wardrobes with knitwear that celebrates joyful colour, timeless shapes, and innovative texture.
Chinti & Parker’s full offer includes knitwear which packs a sartorial punch. Signature styles such as, luxe loungewear, nostalgic collaborations and colourful separates.
Uplifting and positive, Chinti & Parker's pieces are made from the highest quality materials and stand the test of time. Made with consideration and kind to the planet.
10-11 Greenland Place , NW1 0AP, London, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 21% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Purchased dress but had to return it wasn’t the right fit for me! The dress was lovely, fabric was really soft and the print was really pretty!
Beautiful packaging with the dust bag!
Thank you!

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Reply from Chinti & Parker

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Glad to find the items I like in the sale. The top I wanted to go with the joggers I purchased wasn’t available in my size which was frustrating.

Reply from Chinti & Parker
I bought a jumper for my sister and one for myself in the sale. The sale prices are excellent. It’s best buying direct from Chinti & Parker as other sellers haven’t discounted to the same levels. It’s worth checking.
They have a great sale on so it’s worth stopping by.

Reply from Chinti & Parker
Everything from my initial contact with someone to the amazing product being delivered as quickly as Amazon!! I am actually proud to own this lovely garment 🤍

Reply from Chinti & Parker
Great quality loungewear, fantastically priced and fast delivery. What more can you ask for. In fact so good I've now bought 2 loungewear set! I would highly recommend.

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Great customer service. Easy returns and exchange process. Great product quality.
I love peanuts so bought a t-shirt (my second one) great quality and fabric. Love the print. Only negative is it’s quite a boxy fit

Reply from Chinti & Parker

Reply from Chinti & Parker
🧡💙💚❤️ Chinti & Parker's luxury womenswear, featuring cashmere and innovative knit designs made from the highest-quality yarn, is my favorite online store❣❣❣Sustainability❣❣❣ I love the quick shipping❣❣❣ I love the option to use Klarna, the collaborations, the willingness to ship internationally, and the size positivity/neutrality options❣❣❣ There is so much to love❣❣❣ 💙🙏💛

Reply from Chinti & Parker

Reply from Chinti & Parker
Great service, ordered and arrived within 3 days. Cardigan fits perfectly and lovely colour thank you

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Reply from Chinti & Parker

Reply from Chinti & Parker
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