Choice Home Warranty Reviews 

filed Claim that right front side element in Electric range has gone bad and need replacement. Technician cam after 4 days and i paid $85/-. Choice warranty denied the claim with a reason that cooktop glass has some grease on it. I appealed that element is inside and does not get impacted in cooked top electric ranges with grease but they denied and were rude. I Cancelled my policy after having several bad experiences where all claims are denied for some reason or another

Contacted Choice Home Warranty (CHW) re. Ice maker not working. Got appt. Email from CHW and and repair shop within hours. Service was rendered the next workday. Parts needed to be ordered which took a week. Plenty of ice now! Good technician.

I was pleased with the Technician.. They showed up when planned.. A little confusion around service fee, but everything got worked out

No trouble reoporting problem and there was a rapid response. The technician came promptly and was coureous and competent,

My current home warranty plan seems to have many fine print exclusions but has no problem receiving my monthly premium payments. I just do not feel my current plan is up to snuff. I have been seeing infomercials on tv for Choice Home Warranty and decided to give them a try. It is comforting to know I have a solid, reputable warranty company should an appliance or home system fail or break down.

This rating is ONLY for the enrollment process with Choice Home Warranty. I spoke with Luke and he was VERY helpful. I will submit another review after my first service call with CHW.

Technician was very helpful and courteous

The repair tech Adrian was very knowledgeable and very polite and professional.

Chris was great to work with and he stayed in contact with us all through the process

SETH MADE MY EXPERIENCE ENJOYABLE. HE WAS VERY KNOWLEDGEABLE, PROFESSIONAL, & PATIENT WITH A SENIOR CITIZEN.

The company’s owner came and when he left our AC was purring like a kitten.

The tech was very knowledgeable and polite as well as on time

I filed a claim with CHW and within 5 days a tech was at my door. He looked and listened to a noise that my AC was making and he explained that the system is on its way out and advised me that spending money on it would only be a waste. I agreed knowing that the system was over 20 years old. Aron (the tech) was a great guy and very knowledgeable.

this complaint against Choice Home Warranty regarding a pool repair claim that has remained unresolved since July 6, 2026.

Choice Home Warranty assigned a technician to repair my pool. The technician came to my home one time and began addressing the problem, but the repair was never completed. Since then, I have been waiting for the technician to return and finish the work, but the problem remains unresolved.

CHW is awesome! I've been with this company for almost 4 years ! and its been great! last week had a problem for Air-conditioning, and call this CHW and been taking care off! Thanks for the Team Choice Home Warranty! and would love to continue having this CHW!

I was with American Home Shield for 24 years,that last year was horrible, so switched to Choice! I must say, I went to the ap,requested HAVAC service within a few hours I was scheduled for service the NEXT day! I couldn’t believe it, I cordinated the time with the company,he even came on a Sunday! Resolved my issue and was on his way! I was so impressed! If you’re on the fence , SWITCH, and their prices are cheaper!

My daughter’s tub faucet diverter broke. I placed my claim and it was serviced quickly. The contractor they used was professional, great at his craft and left the place spotless.

The denial of my claim with a bs reason. I did not cause the surcharge, it was likely caused by previous work that was done by an authorized tech. Through out the process there was a condescending attitude.

I spent a lot of time try to explain my issue and had a really hard time with my credit card number be heard by your representative