Choicequote Reviews 

525
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and extensive knowledge, making the process smooth and stress-free. Many highlight the exceptional customer service, noting that advisors take their time to explain details clearly and ensure all questions are answered. People are particularly satisfied with the service, often mentioning that they received the best possible price and felt well-supported throughout their interactions. However, some people mentioned experiencing rude staff and abrupt communication, feeling that their inquiries were a burden. A few other people also felt that customer service was bad, with some advisors lacking clarity or failing to follow up effectively.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their helpfulness,... See more

Service

Reviewers mention positive feedback about service, with many customers expressing satisfaction and... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the helpfulness and... See more

Price

People report positive experiences with price, with many reviewers finding competitive and affordable rates.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A massive thanks to Mohammed Islam for all your help in setting up the Motor trade insurance for my new business Mohammed was very professional, polite, helpful and extremely knowledgeab... See more

Rated 5 out of 5 stars

I was given this company No by a friend because it’s my 1st time getting my own insurance Spoke with a guy called Adam Anderson who was very professional and helped me through the whole process At... See more

Rated 5 out of 5 stars

A massive thanks to Arron Pownall for all your help in sorting out my insurance at a very stressful time you were very professional exceptionally helpful and did exactly what you said you could do. Br... See more

Rated 5 out of 5 stars

Absolutely fantastic service by Kyle. Was completely honest and got me the best possible price even beating my current insurers plus other quotes. I would highly recommend. And once again thank you


Company details

  1. Money & Insurance

Information provided by various external sources

Specialists in car, taxi, haulage, motor trade, courier and motorbike insurance.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

525 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(525)

75 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Call Tina for your insurance

Tina was a great help in sorting out my 1st ever motor trade insurance, many thanks tina for your help and knowledge, much appreciated
LG

September 27, 2024
Unprompted review
Rated 5 out of 5 stars

Hi everyone.

Hi everyone.
I have spoken with Tina at Gallagher road risk.
she was simply amazing easy to answer customer questions and could explain the full process in few minutes.the most important thing once you get a quote from her she will keep call back which I think is her best customer service part .she is too good ✌️

September 23, 2024
Unprompted review
Rated 5 out of 5 stars

I spoke to Kian today at Gallagher…

I spoke to Kian today at Gallagher insurance brokers and was delighted with the customer service I received throughout the phone call.

Excellent communication and was very professional with the service provided back to me from Kian.

It’s was a good experience from a well trained male from this company.

Imran

September 20, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Kian Nield Was brilliant and helped sort the issues can’t fault the service

September 19, 2024
Unprompted review
Rated 5 out of 5 stars

I spoke with Mohammed Islam

I spoke with Mohammed Islam, he was extremely helpful and made setting up my new policy as easy as possible excellent communication and got me a further £60 off the price

September 6, 2024
Unprompted review
Rated 5 out of 5 stars

Recently had my renewal for my trade…

Recently had my renewal for my trade insurance, Kyle from the renewal devision went above and beyond against the insurers to find me the best deal he could. And he did get me a good deal. Thank you very much Kyle. Excellent service and deserves a pay rise. Cheers 🍻

August 28, 2024
Unprompted review
Rated 5 out of 5 stars

Kyle Lloyd

I just got my first Motor Trade Policy as I’m new on this business so I’ve got so many questions about it..
Kyle Lloyd was the right person for me, he is very helpful, friendly and professional!
English is not my first language but Kyle had the patience to explain everything in the most accurate way for me to understand it!
All sorted now and my business is running.
Thank you Kyle!!

August 28, 2024
Unprompted review
Rated 5 out of 5 stars

Very good experience

Very happy with patience, clarity and customer service provided by Josh Whitehouse during my first experience taking out trade insurance. Can highly recommend Choicequote and AJGallagher.

August 22, 2024
Unprompted review

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