ChoicequoteReviews 

524
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and extensive knowledge, making the process smooth and stress-free. Many highlight the exceptional customer service, noting that advisors take their time to explain details clearly and ensure all questions are answered. People are particularly satisfied with the service, often mentioning that they received the best possible price and felt well-supported throughout their interactions. However, some people mentioned experiencing rude staff and abrupt communication, feeling that their inquiries were a burden. A few other people also felt that customer service was bad, with some advisors lacking clarity or failing to follow up effectively.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their helpfulness,... See more

Service

Reviewers mention positive feedback about service, with many customers expressing satisfaction and... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the helpfulness and... See more

Price

People report positive experiences with price, with many reviewers finding competitive and affordable rates.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A massive thanks to Mohammed Islam for all your help in setting up the Motor trade insurance for my new business Mohammed was very professional, polite, helpful and extremely knowledgeab... See more

Rated 5 out of 5 stars

I was given this company No by a friend because it’s my 1st time getting my own insurance Spoke with a guy called Adam Anderson who was very professional and helped me through the whole process At... See more

Rated 5 out of 5 stars

A massive thanks to Arron Pownall for all your help in sorting out my insurance at a very stressful time you were very professional exceptionally helpful and did exactly what you said you could do. Br... See more

Rated 5 out of 5 stars

Absolutely fantastic service by Kyle. Was completely honest and got me the best possible price even beating my current insurers plus other quotes. I would highly recommend. And once again thank you


Company details

  1. Money & Insurance

Information provided by various external sources

Specialists in car, taxi, haulage, motor trade, courier and motorbike insurance.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

524 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(524)

74 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend

Had a very great experience with them from the start. My first ever motor trade policy so I was a bit unsure about how to go about it. They talked me through it all giving me advice and even managed to sort out extra cover for my personal car. Highly recommend, they were also the cheapest quote I had and gave a higher level of cover including performance vehicles. Dealt with Matt and Kian both very helpful

October 22, 2024
Unprompted review
Rated 5 out of 5 stars

Today had a very positive experience…

Today had a very positive experience with Gallagher insurance broker. Kian, insurance consultant had helped me a lot with documentation and references. Really appreciated in depth knowledge and effort provided today support me.

October 23, 2024
Unprompted review
Rated 5 out of 5 stars

I spoke to a young man called Mohammed…

I spoke to a young man called Mohammed Islam, very well spoken, very knowledgeable experienced and understood all my needs to a specific trade policy, even after giving me his best quote went that little bit further to keep my business by getting close as he possibly or physically he could to get my business and then convincing me his company was reputable and established with decades of years of experience, I decided to go with Gallagher's especially the fact he was very polite and like I said went the extra mile to help and convince me to take out the policy.

October 9, 2024
Unprompted review
Rated 5 out of 5 stars

Just spoke to Kian from the business…

Just spoke to Kian from the business team, needed to sort a few issues and I have to say that he was extremely helpful and he put me at ease. Have to say he’s customer service is second to none. Top guy.

October 16, 2024
Unprompted review
Rated 5 out of 5 stars

Spoke to a guy called Kian Nield…

Spoke to a guy called Kian Nield relating to some amends to my existing trader insurance. Kian listened and understood my queries very well and resolved them quickly. Thank you Kian, Hope I get you again next time when I call.

October 16, 2024
Unprompted review
Rated 5 out of 5 stars

I have just renewed my Motor Trade

I have just renewed my Motor Trade Policy and had the pleasure of dealing with a Mohammed Samiult at Gallagher's.
The most polite knowledgeable and helpful young man you could ever wish to deal with.
He simply made the entire process splendid and I can't praise him highly enough.
Thank you Mohammed.
Mem of Mi Prestige

October 11, 2024
Unprompted review
Rated 5 out of 5 stars

Josh at gallag


Josh at gallag
hers ins,,superb attitude,very good at wot he does,calls wen says he will.
Thanks for your help buddy.. gus

October 4, 2024
Unprompted review
Rated 5 out of 5 stars

spoke to kian today regarding my…

spoke to Diane today regarding my policy he was very polite and friendly explained the issue and was very informed and helped me out thanks for your help would recommend to anyone who is thinking of buying insurance

October 7, 2024
Unprompted review
Rated 5 out of 5 stars

Call Tina for your insurance

Tina was a great help in sorting out my 1st ever motor trade insurance, many thanks tina for your help and knowledge, much appreciated
LG

September 27, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look