ChoicequoteReviews 

524
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and extensive knowledge, making the process smooth and stress-free. Many highlight the exceptional customer service, noting that advisors take their time to explain details clearly and ensure all questions are answered. People are particularly satisfied with the service, often mentioning that they received the best possible price and felt well-supported throughout their interactions. However, some people mentioned experiencing rude staff and abrupt communication, feeling that their inquiries were a burden. A few other people also felt that customer service was bad, with some advisors lacking clarity or failing to follow up effectively.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their helpfulness,... See more

Service

Reviewers mention positive feedback about service, with many customers expressing satisfaction and... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the helpfulness and... See more

Price

People report positive experiences with price, with many reviewers finding competitive and affordable rates.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A massive thanks to Mohammed Islam for all your help in setting up the Motor trade insurance for my new business Mohammed was very professional, polite, helpful and extremely knowledgeab... See more

Rated 5 out of 5 stars

I was given this company No by a friend because it’s my 1st time getting my own insurance Spoke with a guy called Adam Anderson who was very professional and helped me through the whole process At... See more

Rated 5 out of 5 stars

A massive thanks to Arron Pownall for all your help in sorting out my insurance at a very stressful time you were very professional exceptionally helpful and did exactly what you said you could do. Br... See more

Rated 5 out of 5 stars

Absolutely fantastic service by Kyle. Was completely honest and got me the best possible price even beating my current insurers plus other quotes. I would highly recommend. And once again thank you


Company details

  1. Money & Insurance

Information provided by various external sources

Specialists in car, taxi, haulage, motor trade, courier and motorbike insurance.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

524 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(524)

74 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Customer service - Kian

Always really helpful and informative. Kian always makes my life easy and can't thank him enough for the help and support through any issues or queries I have.

December 23, 2024
Unprompted review
Rated 5 out of 5 stars

Kian was spot on

Kian was spot on, prepared myself to battle the usual contact centre challenges but....He was really helpful and knowledgeable , breath of fresh air. Thanks you

December 19, 2024
Unprompted review
Rated 5 out of 5 stars

Atif Khan provided excellent service…

Atif Khan provided excellent service and good value quotes for both Motor Trade and Public Liability Insurance cover. Call backs were undertaken as agreed and explanations of various policy types and features was provided where needed.

December 16, 2024
Unprompted review
Rated 5 out of 5 stars

REALLY GOOD COMPANY

My experience has been really good with this company. I spoke to Atif who explained everything to me about my policy. He was calm relaxed well spoken the quote I got was very good and I went for it straight away.
I HIGHLY RECOMMEND 5+ STAR COMPANY.

December 9, 2024
Unprompted review
Rated 5 out of 5 stars

Tina gave me a excellent quote

Tina gave me a excellent quote , was so professional along the way, so I took the offer and insured for the year, great service and Tina couldn't have been more helpful, absolutely fantastic. Thanks

December 6, 2024
Unprompted review
Rated 5 out of 5 stars

A refreshing change, Kyle was breath of…

A refreshing change Kyle was breath of fresh air some one actually wanted too help for and value for money, very knowledgeable in the industry remembering it isn't just the big players in the game 😀 regards Mark

November 29, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service from Adam Anderson

Excellent service from Adam Anderson

Very kind hearted chap . Took his time to get me the best price for my taxi private hire insurance,,
Definitely a ⭐️⭐️⭐️⭐️⭐️ service for him
Would Recommend to all my friends and family

Thanks
Habib

November 27, 2024
Unprompted review
Rated 5 out of 5 stars

Molli went above and beyond to ensure…

Molli went above and beyond to ensure our experience was exceptional. Her politeness and helpfulness were outstanding, and she clearly put a lot of effort into making my conversation purposeful and memorable. We're so grateful for her dedication and would highly recommend seeking her out for assistance.

Thank you for your outstanding and professional service.

November 18, 2024
Unprompted review
Rated 5 out of 5 stars

Great support from Charlie!

Managed to get my Trade policy from Charlie who has been an absolute star and a pleasure to deal with. Very helpful went above and beyond to get me all the help and support needed to get the best solution for my business needs!

October 30, 2024
Unprompted review
Rated 5 out of 5 stars

We are in the process of setting up our…

We are in the process of setting up our own used car business and was recommended to contact Kyle Lloyd by a friend of mine which we are glad we did. Kyle was very informative and helpful throughout the whole process and made us feel at ease. Great service with also a very friendly approach.

November 13, 2024
Unprompted review

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