Fantastic service from start to finish! A friend of mine told me about the site, as I couldn’t identify the type/model for a replacement toilet seat . I tried submitting a query online, but when I ca... See more
Company replied
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Review summary
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The measuring guide on the website made sure I could order the right size and style with confidence. It arrived via secure courier, and the best outcome was I could just unlock the old seat and cli... See more
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After wasting many hours trying to find a replacement toilet seat, I found this brilliant Company. All I had to do was take pictures of the existing seat and forward measurements too. The seat which... See more
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Superb service supported by speedy helpful online advice. Delivery was wonderfully quick. The packaging was appropriate, (and amusing! Loved the little joke on the box) and instructions for installa... See more
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Company details
Written by the company
Toilet seats from Choice Replacement Toilet Seat Shop the UK's largest toilet seat replacement company. From non-branded to Ideal Standard seats, our range is unmatched. We have over 100 different toilet manufactures available and over 1000 seats in stock. If you are unsure of what toilet you have forward us images of your toilet.
Contact info
Unit 2 Haselmere Industrial Estate, Charlton Mead Lane, Hoddesdon, EN11 0DJ, Hoddesdon, United Kingdom
- 0203 9409333
- sales@ukchoiceshops.co.uk
- www.choicereplacementtoiletseatshop.co.uk
4.8
Excellent
9K reviews
Asks customers to review
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Advised on wrong parts
September 16, 2026
Ideal Standard Space Replacement toilet seat
Detailed product specification on website. Well packaged and prompt despatch 24hour delivery. Fair pricing
September 15, 2026
Website easy to use
Website easy to use. Communication re order prder excellent and parcel arrived quicklu
September 13, 2026
Great service and quick delivery from a great company.
Everything was easy and went very smoothly, we were kept informed each step of the way and delivery was super quick. We would definitely use this company again. Many thanks from very happy customers.
September 15, 2026
Outstanding Customer Service
The customer service received from the Choice Replacement Toilet Seat Shop was excellent. Holly, Jack and Lorraine know the true meaning of customer service and they could not have been more helpful or communicative - thank you.
The product list is exhaustive and competitive with the speed of delivery very quick. I would not hesitate in recommending Bathroom Spare Parts and it would be good if other companies could follow their model with respect to service, efficiency and delivery.
September 17, 2026
Excellent service
Quick response with regular updates on progress of order. Item received well within time span quoted and well packaged. Could not have asked for more.
September 15, 2026
Spent hours searching on my own…
Spent hours searching for the right product without success. Came across this website and with their rapid assistance the replacement was identified within a couple of emails with them.
September 15, 2026
Unprompted review
Choice responded very quickly to my…
Choice responded very quickly to my inquiry and Charles was instrumental in getting the order executed . Well done Charles.
September 11, 2026
I spoke to Alex in sales
I spoke to Alex in sales, he was extremely helpful and patient with me. He found me the exact toilet seat I required. I ordered it and it was delivered the next day before midday Excellent service. Thank you
September 16, 2026
Unprompted review
Best price and prompt delivery.
September 13, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great range of products
Great range of products so easy to find the replacement part I needed. Swift delivery and great communication.
September 13, 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you so much for your lovely review. We’re really pleased you found our range of replacement toilet seat parts easy to browse and were able to find exactly what you needed. It’s also great to hear that delivery was swift and our communication kept you well informed. We really appreciate your custom and hope to help you again in the future.
Replacement loo seat hinge
Thought I had to replace the whole loo seat but then found just the hinge, which had broken on my existing one, on this site. Delivery was before the estimate given. Brilliant
September 13, 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you so much for your brilliant review. We’re really pleased you were able to find the replacement toilet seat hinge you needed without having to replace the whole seat. It’s also great to hear your order arrived ahead of the estimated delivery time. We really appreciate your custom and hope we can help again whenever you need us.
Reply from Choice Replacement Toilet Seat Shop
Thank you so much for your kind review. We’re delighted to hear you were happy with both the product and the service you received. We really appreciate your custom and hope to help you again whenever you need a replacement toilet seat or part.
Great quality at a great price
Arrived quickly and was very well packaged. Excellent-quality toilet seat at a very good price. Really pleased with my purchase.
September 13, 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you for your wonderful review! We're so pleased to hear that your order arrived quickly and was well-packaged. It's fantastic to know you're happy with the quality and value of your new toilet seat.
Prompt delivery
Prompt delivery, well packaged and easy fitting. Second time using this company for my toilet seat, only wish it came in grey as white so easily discolours.
September 13, 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you for your 5-star review and for choosing Choice Replacement Toilet Seat Shop again! We’re delighted to hear your toilet seat arrived promptly, was well packaged and proved easy to fit. We also really appreciate your feedback regarding a grey colour option, particularly as an alternative to white. It’s always helpful to hear what our returning customers would like to see. Thank you again for your continued support!
Great service
Great service, I'd wasted a lot of money over the years trying to find seat to fit the toilets in our old farmhouse, have bought two off this site, the second came with lots of expert advice from a real human on different models likely to fit. Would recommend.
September 16, 2026
Unprompted review
Reply from Choice Replacement Toilet Seat Shop
Thank you very much for your kind review and recommendation. We’re so pleased we could help you find the right toilet seats for your farmhouse, especially after you’d had such difficulty finding suitable replacements in the past. It’s great to hear that the expert advice from our team helped narrow down the best models for you. We really appreciate you choosing us twice and hope we can help again whenever you need us.
Reply from Choice Replacement Toilet Seat Shop
We are so pleased to hear that you are happy with the product and that your delivery was fast. Thank you for your wonderful feedback!
Reply from Choice Replacement Toilet Seat Shop
Thank you for the 5-star review! We’re delighted you were pleased with our efficient service. Thanks for choosing Choice Replacement Toilet Seat Shop for your replacement toilet seat– we really appreciate your support.
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