Fantastic service from start to finish! A friend of mine told me about the site, as I couldn’t identify the type/model for a replacement toilet seat . I tried submitting a query online, but when I ca... See more
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The measuring guide on the website made sure I could order the right size and style with confidence. It arrived via secure courier, and the best outcome was I could just unlock the old seat and cli... See more
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After wasting many hours trying to find a replacement toilet seat, I found this brilliant Company. All I had to do was take pictures of the existing seat and forward measurements too. The seat which... See more
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Superb service supported by speedy helpful online advice. Delivery was wonderfully quick. The packaging was appropriate, (and amusing! Loved the little joke on the box) and instructions for installa... See more
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Company details
Written by the company
Toilet seats from Choice Replacement Toilet Seat Shop the UK's largest toilet seat replacement company. From non-branded to Ideal Standard seats, our range is unmatched. We have over 100 different toilet manufactures available and over 1000 seats in stock. If you are unsure of what toilet you have forward us images of your toilet.
Contact info
Unit 2 Haselmere Industrial Estate, Charlton Mead Lane, Hoddesdon, EN11 0DJ, Hoddesdon, United Kingdom
- 0203 9409333
- sales@ukchoiceshops.co.uk
- www.choicereplacementtoiletseatshop.co.uk
4.8
Excellent
9K reviews
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Reply from Choice Replacement Toilet Seat Shop
Thank you for your kind review! We’re pleased to hear your replacement toilet seat was easy to fit and looks great. We really appreciate you choosing Choice Replacement Toilet Seat Shop and hope to help you again in the future.
Reply from Choice Replacement Toilet Seat Shop
Thank you for your great review! We’re delighted to hear you were pleased with the communication, quick postage and careful packaging, and that your replacement toilet seat arrived exactly as expected. We really appreciate you choosing Choice Replacement Toilet Seat Shop.
Definitely a 5* experience
Definitely a 5* experience: the website was easy to navigate; ordering was straightforward; packaging was good; delivery quick. Excellent all round! Thank you.
August 26, 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you for your fantastic 5-star review! We’re delighted to hear you found our website easy to navigate, the ordering process straightforward, and your replacement toilet seat arrived quickly and well packaged. It’s wonderful to know you had an excellent experience from start to finish. We really appreciate you choosing Choice Replacement Toilet Seat Shop.
Great service but let down by mis-quoted delivery date
I needed a replacement toilet seat but didn't know the make of toilet. It was an unusual shape so I was asked to send them dimensions and photos of the existing seat. Within a couple of hours David had replied telling me the seat I needed and simply clicking on the link it took me to the order page. Ordering was very straightforward an the whole process was excellent. However, I marked it down a star because the order page said it would be delivered on 1st Sept but when called them about another matter I was told they don't keep it in stock and it would be another 7 to 10 days. I'm not sure why it would give a delivery date if there was no stock.
August 27, 2026
Unprompted review
Reply from Choice Replacement Toilet Seat Shop
Thank you for your detailed review. We’re very pleased David was able to identify the correct replacement toilet seat quickly from your photos and measurements, and that you found the ordering process straightforward. We’re sorry, however, that the delivery date shown at checkout did not reflect the actual stock position. We completely understand how frustrating that would be, particularly after such a smooth start to the order. We appreciate you bringing this to our attention and will take the feedback on board. Thank you for choosing Choice Replacement Toilet Seat Shop and for recognising the helpful service you received.
Toilet seat fits perfectly and customer…
Toilet seat fits perfectly and customer service very good. Have used before and will again.
August 7, 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you for your lovely review and for choosing us again. We’re delighted to hear your replacement toilet seat fits perfectly and that you were pleased with our customer service. Your continued support means a great deal to the team at Choice Replacement Toilet Seat Shop, and we look forward to helping you again in the future.
Brilliant service
Brilliant service. Initially called and the operator was super helpful. Emailed in my toilet and measurements and within the hour they emailed me back with options to fit perfectly. Chose and paid via the website, received the next day. Amazing will definitely recomment
August 27, 2026
Unprompted review
Reply from Choice Replacement Toilet Seat Shop
Thank you for your brilliant review! We’re delighted to hear our team could help identify suitable replacement toilet seat options so quickly after you sent through your toilet details and measurements. It’s also great to know the ordering process was straightforward and your seat arrived the very next day. We really appreciate your recommendation and thank you for choosing Choice Replacement Toilet Seat Shop.
Good experience
The goods arrived in good condition and on time.
Everything I needed from the purchase.
Thanks
August 26, 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you for your kind review! We’re pleased to hear your order arrived on time and in good condition, and that everything met your expectations. We really appreciate you choosing Choice Replacement Toilet Seat Shop and hope to help you again in the future.
First class comunication
First class comunication, excellent delivery time,extremly helpfully. Would recommend
August 24, 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you for your excellent review and recommendation! We’re delighted to hear you were pleased with our communication, helpful service and speedy delivery. At Choice Replacement Toilet Seat Shop, we always aim to make finding the right replacement toilet seat as easy and straightforward as possible. We really appreciate your kind words and your custom.
Reply from Choice Replacement Toilet Seat Shop
Thank you for your review! We’re pleased to hear your replacement toilet seat arrived very quickly and was well packaged. We really appreciate you choosing Choice Replacement Toilet Seat Shop and hope to help you again in the future.
At the moment this a one star review…
At the moment this a one star review because I have yet to receive the item. I ordered a replacement toilet seat on 18th Aug. I was informed that delivery would be 28th Aug. On 28th Aug I received an email stating:
'We are currently waiting for stock to arrive from our supplier to fulfil your order and have been informed there is a delay in the manufacturer supplying your product/s. your order is important to us, so we will complete this as soon as the stock becomes available'. Delivery is now due on 14th Sept.
Why take money for items you clearly do not havd in stock?
I have emailed customer service ( ticket 312836) & am awaiting a satisfactory outcome.
August 28, 2026
Unprompted review
Reply from Choice Replacement Toilet Seat Shop
We’re sorry for the delay and completely understand your frustration.
Some of our replacement toilet seats are supplied to order rather than held in our warehouse, and unfortunately the manufacturer has pushed back the expected availability date from 28th August to 14th September.
Payment is taken when the order is placed, but we appreciate that where a supplier delay occurs this can be frustrating, particularly when the original expected date changes.
We can see you have already contacted our customer service team under ticket 312836, so they will be able to review the order and discuss the available options with you, including cancellation and a refund if you no longer wish to wait.
We’re sorry that the manufacturer delay has resulted in a poor experience on this occasion.
Great service- from helping me identify…
Great service- from helping me identify the replacement toilet seat i needed to the speedy delivery
August 25, 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you for your great review! We’re delighted our team could help you identify the correct replacement toilet seat and that your order arrived quickly. Providing helpful advice and speedy delivery is exactly what we aim for at Choice Replacement Toilet Seat Shop. We really appreciate your custom.
From ordering to receiving was spot on
From ordering to receiving was spot on. The item I wanted was easy to find as I had the serial number. There was also a video showing how to fit the seat, which was very helpful, the soft close seat is working better than the original.
August 14, 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you for your excellent review! We’re delighted to hear the whole process, from ordering through to delivery, was spot on. It’s great that the serial number made identifying the correct replacement toilet seat straightforward and that our fitting video proved helpful too. We’re especially pleased to hear the new soft-close seat is performing even better than the original. Thank you for choosing Choice Replacement Toilet Seat Shop!
Very helpful and knowledgeable
Very helpful and knowledgeable. Very quick to respond to question's. I would highly recommend and very impressed with the service.
August 27, 2026
Unprompted review
Reply from Choice Replacement Toilet Seat Shop
Thank you for your fantastic review and recommendation! We’re delighted to hear you found our team helpful, knowledgeable and quick to respond to your questions. At Choice Replacement Toilet Seat Shop, we always aim to make finding the right replacement toilet seat as straightforward as possible. We really appreciate your kind words and are so pleased you were impressed with the service.
Reply from Choice Replacement Toilet Seat Shop
Thank you for your review! We’re pleased to hear your order was delivered on time and that you were happy with the delivery schedule. We really appreciate you choosing Choice Replacement Toilet Seat Shop and hope to help you again in the future.
Ordered the item
Ordered the item. Was advised when it would arrive and received within the timeframe thank you
August 24, 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you for your kind review! We’re pleased to hear you were kept informed about your delivery and that your order arrived within the expected timeframe. We really appreciate you choosing Choice Replacement Toilet Seat Shop and hope to help you again in the future.
Good service
Easy to use web site , toilet seat good cost , arrived on time very good service
August 24, 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you for your great review! We’re pleased to hear you found our website easy to use, the replacement toilet seat good value, and your order arrived on time. We really appreciate you choosing Choice Replacement Toilet Seat Shop and are delighted you were happy with the service.
Reply from Choice Replacement Toilet Seat Shop
Thank you for your review! We’re delighted to hear your replacement toilet seat was the perfect size and competitively priced. We really appreciate you choosing Choice Replacement Toilet Seat Shop and hope to help you again in the future.
Easy to use website Would recommend.
Easy to use website
Ability to choose the type and shape of toilet seat you need easily.
I tried a lot of websites to find the right seat and this is the easiest to use
Quick delivery
Would recommend.
August 24, 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you for your excellent review and recommendation! We’re delighted to hear you found our website easy to use and that the options for choosing the correct toilet seat shape and style made finding the right replacement straightforward. It’s especially pleasing to know our site stood out after you had tried several others. We’re also glad your order arrived quickly. Thank you for choosing Choice Replacement Toilet Seat Shop.
Very easy process and quick delivery
Very easy process and quick delivery. Easy to find the specific seat I required, although it is out of production
August 24, 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you for your great review! We’re pleased to hear you found the ordering process easy and the delivery quick. It’s especially good to know we could help you identify the specific replacement toilet seat you needed, even though the original model is no longer in production. We really appreciate you choosing Choice Replacement Toilet Seat Shop.
Recommended company.
I bought two replacement soft closing seats from Choice Replacement Shop and can’t praise the company enough.
The service is brilliant and the delivery super quick. Communication throughout the whole transaction was excellent as they kept me informed at every stage.
This was my second time using them so as a returning customer I would definitely recommend if you are looking for branded replacement seats.
August 24, 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you for such a wonderful review and for choosing us again! We’re delighted to hear you were pleased with the service, super-quick delivery and communication throughout your order. It means a great deal to have returning customers, and we’re especially pleased we could help with your branded replacement soft-close toilet seats. Thank you for recommending Choice Replacement Toilet Seat Shop- we truly appreciate your continued support and look forward to helping you again.
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