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Choose Your Horizon Reviews 

342
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 215 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly appreciate the supportive staff, frequently mentioning that coaches and medical professionals provide helpful guidance, easy onboarding, and regular check-ins. People find the overall program very straightforward to use and highly effective at helping them successfully manage or reduce their daily alcohol consumption. However, some customers also noted that the medication occasionally did not work as expected or caused strong side effects without sufficient personalized assistance. A few reviewers also mentioned experiencing difficulties with medical documentation or feeling that the treatment approach was completely unhelpful for their personal needs.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the medication successfully curbs alcohol... See more

User experience

Consumers find user experience to be highly satisfying, consistently highlighting the seamless onboarding,... See more

Service

Customers consistently note positive experiences with service, praising the comprehensive support and daily... See more

Staff

Customers had positive experiences with staff, frequently highlighting attentive physicians, helpful coaches,... See more

Customer service

Users describe positive interactions with customer service, highlighting quick response times and attentive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I never thought that I'd be alcohol free. But knowing that Im taking my medication and I will not get that craving feeling has been a game changer for me. They daily check ins from the company is som... See more

Company replied

Rated 5 out of 5 stars

I had gone cold turkey twice before and failed after 4 or 5 months. So far I am 6 months in and feel much more confident I can succeed this time. Using the app daily to track my routine gives me an... See more

Company replied

Rated 5 out of 5 stars

A night and day change for the better for me. No more hangovers, can actually STOP after one drink, 12# weight loss, 20 points lower systolic BP, my doc was thrilled with my condition last week.... See more

Company replied

Rated 5 out of 5 stars

My goal was to reduce my drinking to one or two drinks per day, and I've reached that goal over the past two months. That's a significant reduction. The CYH program interacts with me daily, keeping... See more

Company replied


Company details

  1. Alcoholism Treatment Program
  2. also in
  3. Addiction Treatment Center
  4. Medical Group
  5. Mental Health Service
  6. Online Pharmacy

About Choose Your Horizon

Written by the company

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Private Online Alcohol Treatment

Medical Support to Help You Drink Less or Quit Drinking

Choose Your Horizon is an online alcohol treatment and telehealth provider helping people reduce alcohol cravings, drink less, or quit drinking through private, evidence-based medical care from home.

We specialize in online naltrexone treatment for alcohol use, with access to licensed medical providers, personalized treatment plans, prescription medication when appropriate, and ongoing support.

Online Naltrexone Treatment

Naltrexone is an FDA-approved medication used to treat alcohol use disorder. It may help reduce alcohol cravings and the rewarding effects of drinking, making it easier for many people to cut back or stop drinking. Choose Your Horizon makes naltrexone treatment available online, including a medical consultation, ongoing clinical support, and discreet medication delivery when prescribed.

GLP-1 Programs for Alcohol Cravings

We also offer physician-led programs using GLP-1 medications for alcohol cravings, including options that combine GLP-1 treatment with naltrexone for eligible patients seeking additional medical support to reduce their alcohol consumption.

Private Alcohol Treatment From Home

Our programs support people across the spectrum of alcohol use, from those who feel they are simply drinking more than they would like to those seeking treatment for alcohol use disorder. Care is delivered through telehealth, without waiting rooms or the need to enter a traditional rehab program.

✓ Drink Less ✓ Reduce Alcohol Cravings ✓ Quit Drinking ✓ Online Naltrexone ✓ Private Telehealth Care

Whether your goal is to drink less, take a break from alcohol, control cravings, or quit drinking completely, Choose Your Horizon provides modern medical options and personalized support built around your goals.

Choose Your Horizon. Private, evidence-based online alcohol treatment.

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Free Expedited Shipping

Medication delivered in less than two days

We know that once you’ve decided to get started, you don’t want to wait. That’s why we offer free expedited shipping on your medication after your prescription is approved and your order is confirmed. Most expedited orders arrive within 1–2 business days after shipment, so you can begin treatment as soon as possible.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

342 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(342)

209 reviews in the last 12 months

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Rated 5 out of 5 stars

So glad I tried this

I’m genuinely glad I decided to try Choose Your Horizon. The entire experience was smooth and stress-free — from signing up, to the quick virtual appointment with the doctor, to receiving my prescription right at my door. Everything was straightforward, fast, and professional. It truly felt like a great purchase and a service that actually delivers on convenience and quality. I would absolutely recommend it to anyone considering it.

January 30, 2026
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Reply from Choose Your Horizon

Thank you so much for sharing your experience with Choose Your Horizon! We’re truly glad to hear that everything from signup to your virtual appointment and prescription delivery was smooth and stress-free. Providing a convenient, high-quality experience is exactly what we aim for, and it means a lot to know we delivered on that promise. We really appreciate your recommendation and are grateful for your trust in our team.

Rated 5 out of 5 stars

Professional care from people who…

Professional care from people who actually care about your well being.

February 5, 2026
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Reply from Choose Your Horizon

Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. Providing professional care while genuinely caring about our patients’ well-being is at the heart of what we do, and it means a lot to know that came through. We’re grateful for your trust and look forward to continuing to support you.

Rated 4 out of 5 stars

very ssupportive

February 2, 2026
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Reply from Choose Your Horizon

Thank you for your feedback! At Choose Your Horizon, we’re committed to providing supportive, compassionate care, and we’re glad that came through in your experience.

Rated 1 out of 5 stars

Do not like the product

Do not like the product. Do not send any more.

January 31, 2026
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Reply from Choose Your Horizon

Thank you for your feedback. We’re sorry to hear the product wasn’t a good fit for you. Your subscription has been canceled, and no further shipments or charges will be made. We appreciate you giving the program a try and wish you all the best moving forward. Feel free to reach out to hello@chooseyourhorizon.com with any additional questions.

Rated 4 out of 5 stars

I have been taking the medication for a…

I have been taking the medication for a month and 2
weeks now and have no change in my amount of beer
per day. Brian.

January 21, 2026
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Reply from Choose Your Horizon

Thank you for sharing your honest feedback, Brian. We understand how frustrating it can be when you don’t see the changes you were hoping for. Everyone responds differently to medication, and progress can vary from person to person. Our team would really appreciate the opportunity to check in with you, review your plan, and explore other options or adjustments that may better support your goals. Please feel free to reach out to us directly by emailing hello@chooseyourhorizon.com—we’re here to help.

Rated 5 out of 5 stars

Wonderful company that prioritizes the…

Wonderful company that prioritizes the individual care experience over all else

January 27, 2026
Unprompted review
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Reply from Choose Your Horizon

Thank you so much for the kind feedback! We’re honored to hear that you felt your individual care experience was truly prioritized. Providing personalized, supportive care is at the heart of what we do, and we really appreciate you taking the time to share this.

Rated 5 out of 5 stars

It was a wonderful experience

It was a wonderful experience. I especially appreciate all the support.

January 1, 2026
Unprompted review
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Reply from Choose Your Horizon

Thank you for your kind words! We’re so glad to hear you had a wonderful experience and felt supported throughout. Your feedback truly means a lot to our team, and we appreciate you taking the time to share it.

Rated 5 out of 5 stars

Great experience

I had a really great experience with Choose Your Horizon from the start. Communication was easy, and whenever I needed help, they replied quickly and were very supportive. I felt well guided during the whole process and never felt lost or ignored. Overall, it was a smooth and positive experience, and I’d definitely recommend them.

November 25, 2025
Unprompted review
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Reply from Choose Your Horizon

Thank you so much for sharing your experience! We’re really happy to hear that communication felt easy and that you felt supported and well guided throughout the process. Making sure no one ever feels lost or ignored is incredibly important to us. We truly appreciate your recommendation and are grateful you chose Choose Your Horizon.

Rated 5 out of 5 stars

We can do this!!

Smooth interface eliminates barriers when you’re already doing something hard. I’m excited to see others like myself find more self control and power in their own choices, with help from Choose Your Horizon. Stick with it, we’ve got this!!

January 28, 2026
Unprompted review
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Reply from Choose Your Horizon

Thank you so much for this thoughtful review! We’re really glad to hear that the interface made things feel easier during a challenging time—that’s exactly what we aim for. Your encouragement and belief in others finding more self-control and confidence truly resonates with our mission. We appreciate you being part of the Choose Your Horizon community—we’ve got this together! 💙

Rated 5 out of 5 stars

Amazing experience

Amazing experience - very glad I found them. Would highly recommend for people looking for care.

January 21, 2026
Unprompted review
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Reply from Choose Your Horizon

Thank you so much for sharing your experience! We’re really glad you found us and that your care has been a positive one. Your recommendation means a lot to our team, and we appreciate you taking the time to leave such kind feedback.

Rated 5 out of 5 stars

5 stars

Gosh, the customer service here. Incredible. Seriously I was never without support. The support I received was informative and helpful. I love the new app. The app is incredible. It’s changing my life. This is truly a five star review.

January 27, 2026
Unprompted review
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Reply from Choose Your Horizon

Wow—thank you so much for this incredible feedback! We’re truly grateful for your kind words and thrilled to hear that you felt consistently supported. Our customer service team works hard to be informative and responsive, and it means a lot to know that made a difference for you. We’re also so happy to hear you’re loving the new app and that it’s having such a positive impact on your life. Thank you for trusting us and for sharing such a meaningful review! ⭐⭐⭐⭐⭐

Rated 5 out of 5 stars

Love the coaches and service

Love the coaches and service

January 9, 2026
Unprompted review
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Reply from Choose Your Horizon

Thank you so much for the kind words! We’re thrilled to hear that you love our coaches and the service. Our team truly cares about supporting each person’s journey, and feedback like this means a lot to us. We appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

I found that the motivational tools…

I found that the motivational tools coupled with the daily inventory was effective in reeling in an excessive habit. As far as the medication is concerned, I personally did not feel that it was of much help. I would recommend the program for people needing a nudge in the right direction for controlling excessive alcohol use.

January 27, 2026
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Reply from Choose Your Horizon

Thank you for taking the time to share your thoughtful feedback. We’re glad to hear that the motivational tools and daily inventory were effective in helping you gain control over an excessive habit—that’s exactly what those supports are designed to do. We also appreciate your honesty regarding the medication experience, as responses can vary from person to person. Your perspective is valuable, and we’re grateful for your recommendation for those seeking a supportive nudge in the right direction.

Rated 1 out of 5 stars

Not really caring more about financial…

Not really caring more about financial gain

January 27, 2026
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Reply from Choose Your Horizon

Thank you for sharing your feedback. We’re sorry to hear that this was your impression. Our goal is always to prioritize patient care and access to support, and we take concerns like this seriously. Feedback such as yours helps us review how we communicate our services and billing more clearly, and we appreciate you bringing this to our attention. Please reach out to hello@chooseyourhorizon.com to discuss this further.

Rated 3 out of 5 stars

decided I wanted to see provider in…

decided I wanted to see provider in person

January 12, 2026
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Reply from Choose Your Horizon

Thank you for sharing your experience. We understand that in-person care is the right choice for some individuals, and we fully support finding the care setting that feels most comfortable and effective for you. We appreciate you giving Choose Your Horizon a try and wish you the very best moving forward.

Rated 5 out of 5 stars

Definitely Recommend!

The customer service and genuine care is phenomenal!

January 27, 2026
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Reply from Choose Your Horizon

Thank you so much for your kind words! We’re truly glad to hear that our customer service and genuine care stood out to you. Supporting our members with compassion and respect is at the heart of what we do, and feedback like this means a lot to our team. We appreciate you taking the time to share your experience.

Rated 2 out of 5 stars

Be careful because there’s no one to actually talk to, and the medication is strong and can damage your liver

The AI bought is fine, but really not that helpful. Also, it would’ve been great to talk to a real person or the doctor that prescribed me because of medication was way too strong and I finally am on just a quarter of a pill a day.

January 27, 2026
Unprompted review
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Reply from Choose Your Horizon

Thank you for sharing your honest feedback. We’re glad to hear the AI support was easy to use, but we’re sorry it didn’t feel as helpful as you hoped.

We understand how important it is to speak with a real person—especially when it comes to medication strength and side effects. Our clinical team is always available to adjust treatment and provide guidance, and we regret that this wasn’t made clear or accessible at the time. Medication responses can vary from person to person, and dose adjustments, like the one you made, are sometimes necessary under medical supervision.

We truly appreciate you taking the time to share this experience, as feedback like yours helps us improve communication and access to our care team moving forward. Please contact us at hello@chooseyourhorizon.com if you would like to discuss things further.

Rated 5 out of 5 stars

It was really easy to get started

It was really easy to get started, I liked that there was no judgement, it was private, professional and I could choose the level of help I needed without disrupting my life. I would recommend to anyone that wanted to cut back or quit drinking to check them out.

January 12, 2026
Unprompted review
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Reply from Choose Your Horizon

Thank you so much for this thoughtful review. We’re really glad to hear that getting started felt easy and, most importantly, judgment-free. Creating a private, professional space where people can choose the level of support that fits their life is something we care deeply about.

Your recommendation truly means a lot to us, and we’re honored to have been part of your journey—whether that’s cutting back or quitting altogether. Wishing you continued success and support moving forward.

Rated 5 out of 5 stars

game changer

Changed my life. i honestly never thought I would be able to quit drinking and naltrexone made it finally possible

November 15, 2025
Unprompted review
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Reply from Choose Your Horizon

Thank you so much for sharing this — it truly means a lot to us. We’re incredibly grateful you trusted us during such an important moment in your life. Hearing that naltrexone helped make something that once felt impossible finally achievable is exactly why we do this work.

Your courage, commitment, and honesty deserve the real credit, and we’re honored to be part of your journey. Wishing you continued strength and success as you move forward — you’re always welcome here.

Rated 5 out of 5 stars

Grateful 🙏

I appreciate their customer service very much. I was charged for a new round of medication. The next day I request a refund and to have my subscription canceled, as I currently cant afford those payments. Even though it does not follow their policy they were able to cancel my subscription and give me a refund.

January 26, 2026
Unprompted review
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Reply from Choose Your Horizon

Thank you for taking the time to share your experience. We truly appreciate your kind words about our customer service.

We understand that financial situations can change, and we’re glad our team was able to support you by canceling your subscription and issuing a refund. While we do have policies in place, we always aim to approach each situation with care and understanding whenever possible.

Thank you for trusting Choose Your Horizon, and we wish you all the best moving forward.

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