Churnet Valley Garden Furniture Ltd Reviews 

243
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the wood and the sturdy construction of their various garden buildings and outdoor furniture. People also appreciate the prompt delivery services and friendly staff who ensure smooth ordering and professional setup experiences. Though some reviewers were not happy with occasional minor damages, missing parts, or delayed communication upon delivery. Consumers mentioned specific challenges regarding assembly difficulties, unaligned holes, or thin roofing materials that required extra fixes. A small group of buyers also felt disappointed when products arrived with defects that did not match their expectations.

What people talk about most

Product

Customers had positive experiences with product, noting that items are well constructed, made from quality... See more

Quality

Users describe positive interactions with quality, highlighting that items are well constructed from solid... See more

Delivery service

Clients share positive opinions on delivery service, highlighting prompt and speedy arrivals as well as... See more

Staff

Reviewers mention positive feedback about staff, highlighting that everyone is very helpful, professional,... See more

Price

Customers consistently note positive experiences with price, highlighting very reasonable costs for superior... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are absolutely over the moon with our corner Summerhouse. It was fitted by John and Sergei who were both extremely friendly and skilled. We found the price to be reasonable compared to other compet... See more

Rated 5 out of 5 stars

Really good looking, sturdy Chatsworth summerhouse. Got a good deal with free installation thanks to the August sale. Constructed by the friendly and efficient team of James and Harvey, and now look... See more

Rated 5 out of 5 stars

Simple ordering process, our order arrived on time expertly packed. When we alerted the customer team that the assembly instructions and fittings were missing they were sent by post the same day. Wo... See more

Rated 5 out of 5 stars

I ordered a log store to replace my previous one. Excellent communication throughout and delivered in a timely manner. Unfortunately there was some damage to the rear panel which had clearly happened... See more


Company details

  1. Furniture Manufacturer

Written by the company

We are a family business operating in the Staffordshire Moorlands, where we have a workshop from which we produce high quality wooden garden furniture and structures. We have over 45 years of combined experience in carpentry, which we have merged with engineering precision and a flair for design to create uniquely beautiful, functional and sturdy furniture. We pride ourselves on customer satisfaction, and it’s a job that we enjoy so every effort is put in to ensure an excellent product.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

243 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(243)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

Well made reasonably priced picket…

Well made reasonably priced picket gate, delivered promptly.

December 12, 2024
Churnet Valley Garden Furniture Ltd logo

Reply from Churnet Valley Garden Furniture Ltd

Thank you for your review, it is much appreciated. We are so glad to hear you are happy with your gate and the fast delivery

Rated 5 out of 5 stars

First class company.

First class company.
I had a 22 x 12 summerhouse/ shed designed to my specification by pete and nothing was to much trouble.i was kept upto date with pictures on how it was coming along in the factory.
Was delivered and erected on the. I did have an issue with window design but this was resolved without issue.
The summerhouse is so well built it will last for ever I'm sure and the price was amazing.
I would however suggest to add guttering as an optional extra.
I also bought a 2 seater swing which again is super quality and extremely well made.
I would definitely recommend this company and will buy from again.

September 11, 2024
Unprompted review
Churnet Valley Garden Furniture Ltd logo

Reply from Churnet Valley Garden Furniture Ltd

Thank you so much for your lovely review! We're thrilled to hear how happy you are with your summerhouse and 2-seater swing. Your feedback about the quality and service means the world to us, and we’ll definitely consider your suggestion about guttering as an optional extra. Looking forward to helping you again in the future!

Rated 5 out of 5 stars

This company is always a pleasure to deal with.

This company is always a pleasure to deal with. Staff are knowledgeable and efficient. The products are well made and well designed.

December 11, 2024
Unprompted review
Churnet Valley Garden Furniture Ltd logo

Reply from Churnet Valley Garden Furniture Ltd

Thank you so much for your kind words! We're delighted to hear that you've had such positive experiences with our team and products. Your support and feedback mean a lot to us.

Rated 5 out of 5 stars

Excellent Products & Service

Excellent Products & Service - Katie and team were dedicated to a super customer experience.

December 4, 2024
Unprompted review
Churnet Valley Garden Furniture Ltd logo

Reply from Churnet Valley Garden Furniture Ltd

Thank you for your wonderful feedback! We're thrilled to hear that Katie and the team provided a great experience for you. Your support means the world to us.

Rated 5 out of 5 stars

Excellent quality log store

We are really happy with our log store from Churnet Valley Garden Furniture. It is of excellent quality, is super sturdy and the team were all very professional. We definitely made the right choice!

September 30, 2024
Unprompted review
Churnet Valley Garden Furniture Ltd logo

Reply from Churnet Valley Garden Furniture Ltd

Thank you for taking the time to write a review, we are so glad you are happy with your log store and it's great to hear that our delivery team did us proud too!

Rated 5 out of 5 stars

Planter Bench

We purchased the large planters with the joining bench. We were so impressed with the quality, it is so sturdy and I can see it lasting for years to come. Really happy and will look forward to purchasing some more items soon

September 30, 2024
Unprompted review
Churnet Valley Garden Furniture Ltd logo

Reply from Churnet Valley Garden Furniture Ltd

Thank you for your review, we are so happy to hear you are pleased with your order!

Rated 5 out of 5 stars

8x6 pent shed

8x6 pent shed having checked all garden centres and DIY shops found none of them could compare for quality and price of churnet Valley 1st class service form ordering to erected shed

November 19, 2024
Unprompted review
Churnet Valley Garden Furniture Ltd logo

Reply from Churnet Valley Garden Furniture Ltd

Thank you so much for your kind review! We're so happy to hear that our sheds stood out on quality and price. We hope you enjoy your new shed for many years to come! 😊

Rated 5 out of 5 stars

Very quick responce.

Very quick responce.

November 1, 2024
Unprompted review
Churnet Valley Garden Furniture Ltd logo

Reply from Churnet Valley Garden Furniture Ltd

Thank you for taking the time to write a review, it is much appreciated.

Rated 5 out of 5 stars

First 6m x 4m office not shelter too!!

We have had their 6m x 4m office/shed for four years in October, is still as strong as the day it went in! Recently add the smoking shelter for my Smoker! Great service and to mention was delivered half the counter and arrived very well secured on a pallet!

October 28, 2024
Unprompted review
Churnet Valley Garden Furniture Ltd logo

Reply from Churnet Valley Garden Furniture Ltd

Thank you for being a loyal customer, it is great to hear the shed is still going strong!

Rated 5 out of 5 stars

I have received an order from this…

I have received an order from this company of garden bench which i am delighted with .So pleased ,that i have ordered a 2nd one to-day .

October 24, 2024
Unprompted review
Churnet Valley Garden Furniture Ltd logo

Reply from Churnet Valley Garden Furniture Ltd

We are so happy to hear you are happy with your bench, thank you for taking the time to write a review, it is much appreciated.

Rated 5 out of 5 stars

Excellent quality

Very prompt delivery. Kept me informed when they would arrive. The delivery driver was very helpful. The build quality of the arbour I bought is excellent quality. Easy to erect. I am very pleased with the product and will certainly buy from this company in the future.

October 9, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent delivery and assembly service

We’ve just had our Churnet Valley Riviera Enclosed Garden Room delivered and assembled. What a fantastic delivery and installation team, going above and beyond to ensure the product could be delivered and assembled. A tidy, timely and professional experience. Thanks so much.

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

First class company.

Very good communication and provided quick delivery. The arbour was excellent and Jonathan did a good job erecting it in our chosen location.

August 21, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Ordered a shed/manshed 4 weeks ago and nothing has been too much for these guys. Made to our measurements and fantastic quality. Delivered and built today and it's everything we asked for. The installation went smoothly and the workmanship second to none.
Very reasonably priced too.
100% recommend

August 30, 2024
Unprompted review
Rated 5 out of 5 stars

Very high quality

Ordered the 4 seater arbour from an on line shed company. wasn't sure what the quality would be like but was a good price so we thought qe'd risk it.
We didn't realise that it included installation until the Company rang us to arrange a date.
Arrived on time and we were very impressed with the speed of installation and professionaliusm of their driver / installer.
The arbour is very substantial and even with additional loose cushions inside, it stood up admirably to the recent high winds of Storm Lillian.
Very happy with the quality - far exceeds oure expectations.

August 21, 2024
Unprompted review

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