used to be very happy with CigarsCity but lately something has changed. Placed order then heard nothing for around 10 days when i questioned this i got told there was an error in warehouse and would b... See more
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Not a reliable source, I would avoid it. Once I order tru paypal, got a confirmation from some personal gmail address. I was thinking that I will end up getting some mishandles product. Luckily, they... See more
I randomly found cigars city website and the prices were fantastic. I had two orders within two weeks. I’ve ordered from many places but I’ve never seen attention to detail the way they packed the cig... See more
Based on the last two years... Overall my experience with CigarsCity cigars has been good; a backorder here and there but eventually received the goods. Jeff has been pleasant to speak with on the oc... See more
Company details
Information provided by various external sources
Cigars City is a Knoxville, Tennessee based premium cigar shop that deals in some of the most respected cigar brand in the world. Get fast shipping and cheap prices on Arturo Fuente, Padron, Macanudo, Gurkha and a ton of other brands today!
Contact info
324 Morrell Road #179, 37919, Knoxville, United States
- 888-812-9712
- sales@cigarscity.com
- www.cigarscity.com
3.0
Average
47 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Completely satisfied; exactly what I expected
I've just recently gotten into cigars so I was looking for a good cheap humidor to store my growing collection of stogies and found CigarsCity during a Google search for humidors. Sure enough, they had the exact humidor I wanted and it was the best price I could find online for the humidor. I placed my order on Monday and got the humidor to my door on Thursday in perfect condition. I had it "seasoning" that evening and it was good to go on Saturday. Couldn't ask for a better online shopping experience. I'm probably going to pick up one of their cigar sampler sets soon to add to my new humidor. Also, same as the other reviewer here, I didn't get an invoice in my package either but that's fine by me since I usually just trash them right away anyways however they did give me an email receipt and confirmation when I placed the order.
June 29, 2014
Unprompted review
Easy Purchase & Fast Shipping
I've had some shady dealings with online cigar places in the past so I'm a little hesitant to buy cigars online from some of the smaller shops but I had a good experience with Cigars City. I ordered a box of 20 Macanudo Gold Label cigars on a Tuesday night and I had them at my home in New Jersey when I got home from work Thursday night. That's pretty good compared to what I've seen in the past. Prices were good and in-line with what I expected --- better than my local shop.
My only criticism would be there wasn't much included with the cigars. The box was in good shape but there wasn't an invoice, which I generally like to have with my order and I've noticed a lot of companies are starting to skimp on. That said, I'll definitely be ordering again in about a month.
March 16, 2014
Unprompted review
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